2016 Stevie® Award Winners

The following nominations were named Stevie® Award winners in the 10th annual Stevie Awards for Sales & Customer Service by the average scores of 115 professionals around the world. Gold, Silver and Bronze Stevie Award placements were determined in final judging by members of seven specialized committees, and were announced at the gala banquet at the Paris Hotel in Las Vegas, Nevada on Friday, March 4.

♦ Download the Awards Banquet Program Book
♦ Browse Photographs of the Awards Presentations
♦ Watch Interviews With Stevie Award Winners
♦ Watch Video Clips of the Awards Presentations

Categories

Grand Stevie Award Winners
Sales
Sales Individuals
Sales Team
Sales Achievement
Sales Distinction

Customer Service & Contact Center
Customer Service & Contact Center Individual
Customer Service & Contact Center Team
Customer Service & Contact Center Achievement
Customer Service Department
Customer Service Success

New Product & Service

Solution Provider

Business Development

Grand Stevie Award Winners
The following organizations were presented with Grand Stevie Award trophies as the winningest organizations in the 2016 competition. Their rankings were determined on a points system, with a Gold Stevie win counting for three points, a Silver Stevie win for two points, and a Bronze Stevie win for 1.5 points.

#1: DP DHL, Worldwide
#2 GuideWell Connect
#3 Sales Partnerships, Inc.
#4 Carbonite, Inc.
#5 Delta Air Lines (tie)
#5 Visualize (tie)
#7 Lennox Industries, Inc.
#8 Marriott Vacations Worldwide
#9 John Hancock Financial Services
#10 eMoney Advisor, LLC (tie)
#10 iHeartMedia (tie)

SALES INDIVIDUAL CATEGORIES

Senior Sales Executive of the Year 
GOLD STEVIE WINNER:
Digital Risk, Maitland, FL USA: Jeff Taylor, Co-founder & Managing Partner
SILVER STEVIE WINNERS:
Preparis, Inc. Atlanta, GA USA: Wade Tucker, Chief Sales Officer
Sales Partnerships, Inc., Westminster, CO USA: Chief Sales Officer Fred Kessler
BRONZE STEVIE WINNERS:
Creative Lodging Solutions, Lexington, KY USA: Cindy Rudovich, Chief Sales Officer
DHL Express, Cairo, Egypt: Ossama Ibrahim, Country Sales Manager

Worldwide Sales Executive of the Year 
GOLD STEVIE WINNER:
Acquia, Inc., Burlington, MA USA: Tim Bertrand, Chief Revenue Officer
SILVER STEVIE WINNER:
Sirius Decisions, Wilton, CT USA: Colleen Honan, Chief Sales Officer
BRONZE STEVIE WINNER:
Varonis, New York, NY USA: Jim O'Boyle, Senior Vice President of Worldwide Sales

National Sales Executive of the Year 
GOLD STEVIE WINNER:
Wyndham Vacation Ownership, Orlando, FL USA: Dana Peterson, Sales Management Executive
SILVER STEVIE WINNER: 
iHeartMedia, Inc., New York, NY USA: Catie Ha, National Inside Sales, Digital Expert
BRONZE STEVIE WINNERS:
DHL Express Mexico, Mexico City, DF Mexico: Jose Daniel Alvarez, Key Account Management
DHL Express, Lagos, Nigeria: Gbenga Alabi, Field Sales Executive
Lennox Industries, Inc., Richardson, TX USA: Mike Hart, VP of Sales

Sales Director of the Year 
GOLD STEVIE WINNER:
Lennox Industries, Inc., Richardson, TX USA: Rich Ford, Sales Director
SILVER STEVIE WINNER:
Imparta Inc., Austin, TX USA: Linden Ingram, Executive VP and Sales Director
BRONZE STEVIE WINNER:
Sales Partnerships, Inc., Westminster, CO USA: Gene Higby Director of Sales

Sales Manager of the Year 
GOLD STEVIE WINNER:
DHL Express U.S., Plantation, FL USA: Michael Connors, Sr. Manager of National Accounts
SILVER STEVIE WINNERS:
DHL Express U.S., Plantation, FL USA: Aaron Weaver, Senior Manager - Public Sector Tactical Sales
DHL Express U.S., Plantation, FL USA: Leyda Chacon, Area Sales Manager
Lennox Industries, Inc., Richardson, TX USA: Mark Schulert, Sales District Manager
Sales Partnerships, Inc., Westminster, CO USA Sales Leader Brian Duxbury
BRONZE STEVIE WINNERS:
DHL Express Mexico, Mexico City, DF Mexico: Angélica Mata Bautista, Sales Coordinator
DHL Express Mexico, Mexico City, DF Mexico: Juan Patricio Ramírez Díaz Lombardo
DHL Express U.S., Plantation, FL USA: Oscar Rivera, Direct Channel Sales
iHeartMedia, Inc., New York, NY USA: Sam Clement, National Inside Sales Manager
LiveWatch Security LLC, Evanston, IL USA: Ben Mascow, Sales Manager
Wyndham Vacation Ownership, Orlando, FL USA: Jessica Sutfin, Quality Assurance Manager

Sales Operations Professional of the Year 
GOLD STEVIE WINNER:
Campaigner Email Marketing, Woburn, MA USA: Seamas Egan, Associate Director, Revenue Operations
SILVER STEVIE WINNERS:
Ooyala, Santa Clara, CA USA: Monica Verma, Director of Field Operations
Sales Partnerships, Inc., Westminster, CO USA: VP Sales Operations Aaron Kullman
ServiceMax, Pleasanton, CA USA: Bob Kruzner, Director of Sales Enablement
BRONZE STEVIE WINNERS:
eMoney Advisor, LLC, Conshohocken, PA USA: Sean Halloran, Sales Operations Professional
ServiceMax, Pleasanton, CA USA: Ken Remington, Director of Sales Enablement

Sales Training or Education Leader of the Year 
GOLD STEVIE WINNER:
iHeartMedia, Inc., New York, NY USA: Melanie Eakin, Senior Manager of Organizational Effectiveness
SILVER STEVIE WINNER:
Air Force Reserve Command Recruiting Service, Warner Robins, GA USA: Senior Master Sergeant David W. Drake, Chief of Training
BRONZE STEVIE WINNER:
LiveWatch Security LLC, Evanston, IL USA: Joe Leach, Lead Sales Trainer

Sales Representative of the Year - Services Industries 
GOLD STEVIE WINNER:
SurePayroll, Inc., Glenview, IL USA: More Than Sales: SurePayroll's Matthew Hudson Fosters New Business Growth
SILVER STEVIE WINNER:
SurePayroll, Inc., Glenview, IL USA: Time is Money for SurePayroll's Ryan Rosenberg
BRONZE STEVIE WINNERS:
Amica Mutual Insurance Company, Lincoln, RI USA: Joe Agnoli, Senior Team Leader
Amica Mutual Insurance Company, Lincoln, RI USA: Zach Knudsen, Senior Sales Representative
Sales Partnerships, Inc., Westminster, CO USA: Michael Parry, SPI Top Gun

Sales Representative of the Year - Technology Industries 
GOLD STEVIE WINNERS:
ClearSlide, San Francisco, CA USA: Sarah Lim, Account Executive
LiveWatch Security LLC, Evanston, IL USA: David Pate, Sales Representative
SILVER STEVIE WINNERS:
Birch, Atlanta, GA USA: Ivan Nava, Senior Account Executive 2, The Professor
LiveWatch Security LLC, Evanston, IL USA: Matt Kaiser, Sales Representative
BRONZE STEVIE WINNER:
Preparis, Inc. Atlanta, GA USA: Keri Karlsen, Sales Representative

Sales Representative of the Year - Transportation
GOLD STEVIE WINNER:
DHL Express U.S., Plantation, FL USA: John Rigdon, Public Sector Sales
SILVER STEVIE WINNERS:
DHL Express Mexico, Mexico City, DF Mexico: Fernando Aguirre, Major Account Executive
DHL Express U.S., Plantation, FL USA: Brett Williams, Field Sales Executive
DHL Express U.S., Plantation, FL USA: Greg Whisnant, National Account Manager
DHL Express U.S., Plantation, FL USA: Salina Roa, Direct Channel Sales
BRONZE STEVIE WINNERS:
DHL Express, Dubai, United Arab Emirates: Sandeep Shankar, Territory Manager
DHL Express Mexico, Mexico City, DF Mexico: Armando Palma Torres, Account Executive
DHL Express U.S., Plantation, FL USA: Andrew Suggs, Field Sales
DHL Express U.S., Plantation, FL USA: Brian Berdis, Manager of International Sales
DHL Express U.S., Plantation, FL USA: Greg Shields, Senior Account Executive

SALES TEAM CATEGORIES

Global Sales Team of the Year 
GOLD STEVIE WINNER:
Cisco Systems Inc., San Jose, CA USA: Cisco's Global Virtual Sales Organization
SILVER STEVIE WINNER:
Acquia, Burlington, MA USA: Acquia's Global Account Sales Team
BRONZE STEVIE WINNERS:
Marriott International Inc., Bethesda, MD USA: Marriott Global Reservation Sales
Varonis, New York, NY USA: Varonis Systems Sales Team
Victrex plc, Lancashire, United Kingdom: Victrex Sales Team

National Sales Team of the Year 
GOLD STEVIE WINNER:
Adobe Systems Incorporated, San Jose, CA USA: Adobe Strategic Accounts Sales Team
SILVER STEVIE WINNERS:
iHeartMedia, Inc., New York, NY USA: iHeartMedia, Inc. National Sales Team
Lyons Consulting Group, Chicago, IL USA: LYONSCG's National Sales Team
Sales Partnerships, Inc., Westminster, CO USA: Sales Partnerships, Inc. Sales Team of the Year
SoftPro, Raleigh, NC USA: SoftPro Sales Team Boosts Revenue Amidst Industry Changes
BRONZE STEVIE WINNERS:
Digital Risk, Maitland, FL USA: Digital Risk National Sales Team
Revana, Tempe, AZ USA: Revana Ranked Highest Global Google AdWords Vendor

Government Sales Team of the Year 
GOLD STEVIE WINNER:
DHL Express U.S., Plantation, FL USA: DHL Express Public Sector Team
BRONZE STEVIE WINNER:
IAC Philippines / TomArmor Systems, Layton, UT USA: IAC Philippines Government Sales Team

Field Sales Team of the Year 
GOLD STEVIE WINNER:
Sales Partnerships, Inc., Westminster, CO USA: SPI Lights up Sales in 2015
SILVER STEVIE WINNERS:
American Solar Direct, Los Angeles, CA USA: American Solar Direct Embraces Change to Drive Results
Turk Ekonomi Bankasi, Istanbul, Turkey: Strongest Field Sales Team of Turkey
USHEALTH Advisors, LLC, Grapevine, TX USA: USHEALTH Advisors Field Force Fulfills Our Company's Mission of HOPE
BRONZE STEVIE WINNER:
Lennox Industries, Inc., Richardson, TX USA: Lennox's Field Territory Sales Team

Telesales Team of the Year 
GOLD STEVIE WINNER:
iHeartMedia, Inc., New York, NY USA: iHeartMedia Telesales Team
SILVER STEVIE WINNERS:
DHL Express, Dubai, United Arab Emirates: DHL Express AE - Telesales Team
SalesStaff LLC, Houston, TX USA: Why Products Need People to Survive
BRONZE STEVIE WINNERS:
Delta Air Lines, Inc., Atlanta, GA USA: Delta Air Lines Small to Medium Enterprises Development Team
DHL Express U.S., Plantation, FL USA: Direct Channel Sales Team
SurePayroll, Inc., Glenview, IL USA: SurePayroll Sales Grows Its Staff to Grow Its Customer Base

Online Sales Team of the Year 
GOLD STEVIE WINNER:
Comcast, Philadelphia, PA USA: Xfinity.com Sales Team Delivers Superior Digital Experiences at Every Level of the Customer Journey
BRONZE STEVIE WINNER:
Lionbridge onDemand, Waltham, MA USA: Lionbridge onDemand

Sales Support Team of the Year - Computer Services 
GOLD STEVIE WINNER:
IBM, Armonk, NY USA: Mobile Sales Experience - Enabling IBM's sales force to drive client engagement in a mobile world
SILVER STEVIE WINNERS:
IBM, Armonk, NY USA: Globally Integrated Enterprise - Technical Support Services (TSS) Digital Sales & Sales Transaction Support (STS) Value Shift project
IBM, Armonk, NY USA: Promoting Proposal Excellence Across the Globe
BRONZE STEVIE WINNERS:
GoDaddy, Scottsdale, AZ USA: GoDaddy Workforce Management
IBM, Armonk, NY USA: The IBM Federal Client & Sales Support Department

Sales Support Team of the Year - Transportation 
GOLD STEVIE WINNER:
DHL Global Forwarding, Miami, FL USA: DHL Global Forwarding U.S. Sales Support Team
SILVER STEVIE WINNER:
DHL Express U.S., Plantation, FL USA: US Sales Support Team
BRONZE STEVIE WINNER:
Delta Air Lines, Inc., Atlanta, GA USA: Delta Air Lines J-Line Sales Support Team

Sales Support Team of the Year - All Other Industries 
GOLD STEVIE WINNERS:
Marriott Vacations Worldwide, Orlando, FL USA: Marriott Vacation Club's Sales Operations Team - A Team That Motivates the Sales Force!
Wyndham Vacation Ownership, Orlando, FL USA: WVO Training Team
BRONZE STEVIE WINNERS:
GuideWell Connect, Jacksonville, FL USA: Bringing out the Max in Us
iHeartMedia, Inc., New York, NY USA: iHeartMedia National Inside Sales Support Team

Sales Operations Team of the Year 
GOLD STEVIE WINNERS:
Pitney Bowes Ltd, Hatfield, Hertfordshire, United Kingdom: Sales operations supporting Pitney Bowe's digital future
Revana, Tempe, AZ USA: Revana - Superior Sales Operations Team Leads Expansion and Seamless Integration
SILVER STEVIE WINNERS:
Sales Partnerships, Inc., Westminster, CO USA: Sales Partnerships Sales Operations
ServiceMax, Pleasanton, CA USA: ServiceMax Sales Enablement Team
BRONZE STEVIE WINNERS:
Amica Mutual Insurance Company, Lincoln, RI USA: Amica's National Sales Center Operations Team
GuideWell Connect, Jacksonville, FL USA: ‘MOR’ assures Guidewell Connect is not ‘Middle Of the Road’
Marriott Vacations Worldwide, Orlando, FL USA: Marriott Vacation Club's Sales Operations Team - A Team That Inspires the Salesforce!
Ooyala, Santa Clara, CA USA: Monica Verma, Director of Field Operations
ServiceMax, Pleasanton, CA USA: ServiceMax Sales Operation Team

Virtual Technology Sales Enablement and Pre-sales Team of the Year 
GOLD STEVIE WINNER:
Cisco Systems Inc., San Jose, CA USA: Cisco's Global Virtual Sales Organization
SILVER STEVIE WINNERS:
SAVO Group, Chicago, IL USA: Tableau's Integration of SAVO Sales Enablement
ServiceMax, Pleasanton, CA USA: ServiceMax Pre-Sales Team
BRONZE STEVIE WINNERS:
Ooyala, Santa Clara, CA USA: Monica Verma, Director of Field Operations
SalesStaff LLC, Houston, TX USA: Creating a Family Atmosphere that Spans Thousands of Miles
SAVO Group, Chicago, IL USA: Content Linked to Revenue Produces Sales Engagement at SAVO Group

Sales Management Team of the Year 
GOLD STEVIE WINNER:
Adobe Systems Incorporated, San Jose, CA USA: Adobe Strategic Accounts Sales Management Team
SILVER STEVIE WINNER:
Sales Partnerships, Inc., Westminster, CO USA: Managing to crush the targets in 2015
BRONZE STEVIE WINNER:
ZoomInfo, Waltham, MA USA: How ZoomInfo's Sales Management Team Increased First Year Sales & Improved the Bottom Line

SALES ACHIEVEMENT CATEGORIES

Sales Turnaround of the Year 
GOLD STEVIE WINNER:
GuideWell Connect, Jacksonville, FL USA: Doing the right things right at the right time drives success!
SILVER STEVIE WINNERS:
DHL Express, Dubai, United Arab Emirates: DHL Express AE - National Channel Turnaround
SoftPro, Raleigh, NC USA: SoftPro Increases Sales and Vamps Up Training Schedule in Response to Major Industry Changes
WePay Inc, Redwood City, CA USA: WePay's Sales Turnaround
BRONZE STEVIE WINNERS:
DHL Express - Saudi Arabia, Al-Khobar, Saudi Arabia: DHL Express - Saudi Arabia - A Journey from Good to Great
DHL Express (Brazil) Ltda, Sao Paulo, Brazil: DHL Express Brazil Sales Transformation
GuideWell Connect, Jacksonville, FL USA: Turning the Corner by reducing Customer Complaints
Sharegate, Montreal, QC, Canada: Sharegate beats records after complete rethinking of sales team

Sales Growth Achievement of the Year - Computer Software 
GOLD STEVIE WINNER:
Sharegate, Montreal, QC, Canada: Unrealistic sales growth for a second year in a row
SILVER STEVIE WINNERS:
Adobe Systems Incorporated, San Jose, CA USA: Adobe Strategic Accounts Sales Growth Achievement
SoftPro, Raleigh, NC USA: SoftPro Increases Customer Base by Over 200%
Yesware, Boston, MA USA: Yesware's Sales Growth

Sales Growth Achievement of the Year - Financial Services & Insurance 
GOLD STEVIE WINNER:
WePay Inc, Redwood City, CA USA: WePay's Amazing Sales Growth
SILVER STEVIE WINNER:
USHEALTH Advisors, LLC, Grapevine, TX USA: Product Innovation Leads to Remarkable Growth for USHEALTH Advisors
BRONZE STEVIE WINNER:
GuideWell Connect, Jacksonville, FL USA: Time for a Do Over

Sales Growth Achievement of the Year - Transportation 
GOLD STEVIE WINNER:
DHL Express, Beirut, Lebanon: DHL Express, Beirut- Lebanon Sales Achievement
SILVER STEVIE WINNERS:
DHL Express (Brazil) Ltda, Sao Paulo, Brazil: DHL Express Grows in a Contracting Market
BRONZE STEVIE WINNERS:
DHL Express Bahrain, Manama, Kingdom of Bahrain: DHL Express Bahrains Company's Sales Growth

Sales Growth Achievement of the Year - All Other Industries 
GOLD STEVIE WINNER:
iHeartMedia, Inc., New York, NY USA: iHeartMedia Sales Growth Achievement
SILVER STEVIE WINNER:
Creative Lodging Solutions, Lexington, KY USA: Creative Lodging Solutions' Sales Growth
BRONZE STEVIE WINNER:
LiveWatch Security LLC, Evanston, IL USA: LiveWatch Security Sales Growth

Best Use of Technology in Sales - Computer Hardware and Software 
GOLD STEVIE WINNER:
Cisco Systems Inc., San Jose, CA USA: Cisco's Global Virtual Sales Organization
SILVER STEVIE WINNERS:
Adobe Systems Incorporated, San Jose, CA USA: Adobe Strategic Accounts Use of New Tools
Salesforce, San Francisco, CA USA: Team Rubicon's Salesforce Case Study
BRONZE STEVIE WINNER:
ZoomInfo, Waltham, MA USA: How ZoomInfo Used Their Technologies to Reach Prospects Faster

Best Use of Technology in Sales - All Other Industries 
GOLD STEVIE WINNER:
Lennox Industries, Inc., Richardson, TX USA: Lennox's Integration of CRM with Pricing Tool
SILVER STEVIE WINNERS:
Gratis, Istanbul, Turkey: Gratis Implementation of New Loyalty Program
Marriott Vacations Worldwide, Orlando, FL USA: Marriott Vacation Club - Sales Center Technology
Revana, Tempe, AZ USA: Revana - Powering Performance by Linking Search with Sales
Sales Partnerships, Inc., Westminster, CO USA: SPI's Integration of GPS, CRM, and Data Management
BRONZE STEVIE WINNERS:
EMKAY Inc, Itasca, IL USA: EMKAY - Utilizing Technology to Create a Unique and Interactive Sales Presentation
GuideWell Connect, Jacksonville, FL USA: Being Consumer Centric May Require Turning Over the Reigns
GuideWell Connect, Jacksonville, FL USA: Don't Wait Around, Get Proactive!

Demand Generation Program of the Year 
GOLD STEVIE WINNER:
Lyons Consulting Group, Chicago, IL USA: LYONSCG's Demand Generation Program
SILVER STEVIE WINNERS:
Beyond Codes Inc., Simi Valley, CA USA: No more Cold Calling, CALL-SMART" your Prospects!"
DHL Express Mexico, Mexico City, DF, Mexico: Demand Generation Program - Lead Qualifiers
Gratis, Istanbul, Turkey: Gratis Implementation of New Loyalty Program
BRONZE STEVIE WINNERS:
DHL Express Sub Saharan Africa, Cape Town, WC South Africa: DHL SSA Lead Generation Week
Salesify, Redwood City, CA USA: How Salesify Grew Oracle's Pipeline
Unilever Turkiye, Istanbul, Turkey: Knorr Sustainability Campaign
ZoomInfo, Waltham, MA USA: How ZoomInfo Increased Demand With Monthly Product Webinars

Outbound Marketing Program of the Year 
GOLD STEVIE WINNER:
Digital Risk, Maitland, FL USA: Digital Risk Marketing Team: Doing More With Half
SILVER STEVIE WINNER:
Outsell and Saatchi & Saatchi, Minneapolis, MN USA: 2015 Toyota Camry Launch
BRONZE STEVIE WINNER:
Mercer Consumer, Des Moines, IA USA: Mercer Consumer's MOAA Multi-channel Vision Launch

Inbound Marketing Program of the Year 
GOLD STEVIE WINNER:
Mercer Consumer, Des Moines, IA USA: Mercer Consumer's NEA AD&D to Introductory Term Life with AD&D Plus
SILVER STEVIE WINNERS:
SurePayroll, Inc., Glenview, IL USA: SurePayroll Drives Record Leads with Content
Vodafone Turkey, Istanbul, Turkey: Vodafone Turkey's 'Compass'
Wyndham Vacation Ownership, Orlando, FL USA: Wyndham Rewards Call Transfer Program
BRONZE STEVIE WINNERS:
Monitronics, Dallas, TX USA: ISC West 2015 Campaign
Turkiye Is Bankasi A.S., Istanbul, Turkey: Turkiye Is Bankasi A.S's Inbound Marketing Program

Sales Process of the Year 
GOLD STEVIE WINNER:
GuideWell Connect, Jacksonville, FL USA: Doing the right things right at the right time drives success!
SILVER STEVIE WINNERS:
Deutsche Post DHL (DHL CSI), Bonn, Germany: Performance Dialogs: A strategic approach to foster customer centricity
LiveWatch Security LLC, Evanston, IL USA: LiveWatch Sales Insider
Yesware, Boston, MA USA: Yesware Dream Team - Process for Success
BRONZE STEVIE WINNERS:
GuideWell Connect, Jacksonville, FL USA: Reaching for the Stars
GuideWell Connect, Jacksonville, FL USA: Recruiting and Training for the Front Lines
Lennox Industries, Inc., Richardson, TX USA: Lennox's Sales Process
Sales Partnerships, Inc., Westminster, CO USA: SPI's Value Selling Process Wins the Day

Sales Training or Coaching Program of the Year - Business Services 
GOLD STEVIE WINNER:
ServiceMax, Pleasanton, CA USA: ServiceMax Sales Training Program
SILVER STEVIE WINNER:
ServiceMax, Pleasanton, CA USA: Bob Kruzner Director of Sales Enablement
BRONZE STEVIE WINNERS:
Sales Partnerships, Inc., Westminster, CO USA: SPI Combines Value and Metric Based Training
Strategy to Revenue, Buckinghamshire, United Kingdom: Vodafone and Strategy to Revenue - Driving Revenue through Coaching with V-Force

Sales Training or Coaching Program of the Year - All Other Industries 
GOLD STEVIE WINNER:
Forrest Performance Group, Fort Worth, TX USA: Forrest Performance Group's Leadership Sales Coaching Program
SILVER STEVIE WINNERS:
Deutsche Post DHL, Bonn, Germany: DHL CSI's implementation of a Sales Leadership Coaching program for Sales Leaders
Marriott Vacations Worldwide, Orlando, FL USA: Marriott Vacation Club - Vacation Dreams Start Here Training Program
BRONZE STEVIE WINNERS:
GuideWell Connect, Jacksonville, FL USA: Recruiting and Training for the Front Lines
Marriott Vacations Worldwide, Orlando, FL USA: Marriott Vacation Club - The Talent Experience Center

Sales Meeting of the Year 
GOLD STEVIE WINNER:
Lennox Industries, Inc., Richardson, TX USA: Lennox 2015 National Sales Meeting
SILVER STEVIE WINNER:
American Solar Direct, Los Angeles, CA USA: American Solar Direct's 2015 Caribbean Sales Meeting
BRONZE STEVIE WINNER:
Netchex, Mandeville, LA USA: Netchex's Operation Netconnect

Award for Innovation in Sales - Business Services Industries 
GOLD STEVIE WINNER:
ServiceMax, Pleasanton, CA USA: Ken Remington, Director of Sales Enablement
SILVER STEVIE WINNERS:
ServiceMax, Pleasanton, CA USA: Bob Kruzner Director of Sales Enablement
SomethingNew, LLC, Madison, CT USA: SomethingNew Built a Better Mousetrap through Sales Innovation!
BRONZE STEVIE WINNERS:
Ooyala, Santa Clara, CA USA: Monica Verma, Director of Field Operations
SiriusDecisions, Wilton, CT USA: Colleen Honan, SiriusDecisions Sales Innovations

Award for Innovation in Sales - Transportation Industries 
GOLD STEVIE WINNER:
Deutsche Post DHL (DHL CSI), Bonn, Germany: Innovation in Augmented Reality: DHL gains valuable differentiation
SILVER STEVIE WINNER:
DHL Express Sub Saharan Africa, Cape Town, WC South Africa: DHL Retail: Connecting Africa to global opportunities
BRONZE STEVIE WINNER:
EMKAY Inc, Itasca, IL USA: EMKAY - Utilizing Technology to Create a Unique and Interactive Sales Presentation

Award for Innovation in Sales - All Other Industries 
GOLD STEVIE WINNER:
Cisco Systems Inc., San Jose, CA USA: Cisco's Global Virtual Sales Organization
SILVER STEVIE WINNERS:
GuideWell Connect, Jacksonville, FL USA: Doing the right things right at the right time drives success!
Marriott Vacations Worldwide, Orlando, FL USA: Marriott Vacation Club - Sales Center Technology--Retire the Whiteboard!
Yapi Kredi Bank, Istanbul, Turkey: Yapi Kredi Call Center Success Story: First in Sector Loan Sales via Call Center
BRONZE STEVIE WINNERS:
Gratis, Istanbul, Turkey: Gratis Implementation of New Loyalty Program
iHeartMedia, Inc., New York, NY USA: iHeartMedia's Innovation in Sales
Unilever Turkiye, Istanbul, Turkey: Knorr Soup Vending Machine

SALES DISTINCTION CATEGORIES

Sales Distinction of the Year - Computer Services 
GOLD STEVIE WINNER:
SoftPro, Raleigh, NC USA: SoftPro Shatters 2015 Sales Goals
SILVER STEVIE WINNER:
Oildex, Denver, CO USA: Oildex: A David vs. Goliath Deal
BRONZE STEVIE WINNER:
Yesware, Boston, MA USA: Yesware - Ahead of the Pack in Sales Software

Sales Distinction of the Year - Distribution & Transportation 
GOLD STEVIE WINNER:
DHL Express, Beirut, Lebanon: DHL Service Point Team, in Beirut Central District
SILVER STEVIE WINNER:
DHL Express, Arnhem, The Netherlands: DHL Express NL Spotdesk
BRONZE STEVIE WINNER:
DHL Express - Saudi Arabia, Al-Khobar, Saudi Arabia: DHL Express - Saudi Arabia - A Journey from Good to Great

Sales Distinction of the Year - Financial Services 
GOLD STEVIE WINNER:
WePay Inc, Redwood City, CA USA: WePay's Amazing Sales Achievements
SILVER STEVIE WINNER:
HealthEquity, Draper, UT USA: HealthEquity
BRONZE STEVIE WINNER:
Elephant Insurance, Richmond, VA USA: Elephant's Sales Department: Growing, Growing, Growing!

Sales Distinction of the Year - Healthcare, Pharmaceuticals, and Related Industries 
GOLD STEVIE WINNER:
GuideWell Connect, Jacksonville, FL USA: High Performers Rise to the Occasion
SILVER STEVIE WINNER:
GuideWell Connect, Jacksonville, FL USA: ‘MOR' assures Guidewell Connect is not 'Middle of the Road'
BRONZE STEVIE WINNER:
GuideWell Connect, Jacksonville, FL USA: Time for a Do Over

Sales Distinction of the Year - Telecommunications 
GOLD STEVIE WINNER:
Vodafone Turkey, Istanbul, Turkey: Vodafone Turkey's 'Pusula'
SILVER STEVIE WINNER:
Sales Partnerships, Inc., Westminster, CO USA: Internet leader shines with SPI

Sales Distinction of the Year - All Other Industries 
GOLD STEVIE WINNER:
Sales Partnerships, Inc., Westminster, CO USA: Cutting Edge Blue Collar Sales
SILVER STEVIE WINNER:
Marriott Vacations Worldwide, Orlando, FL USA: Marriott Vacation Club - Sales Center Technology - Dynamic Customization and Personalization
BRONZE STEVIE WINNER:
Campaigner Email Marketing, Woburn, MA USA: Campaigner Email Marketing's Distinctive Sales Achievements

CUSTOMER SERVICE & CONTACT CENTER INDIVIDUAL CATEGORIES

Front-Line Customer Service Professional of the Year - Financial Services Industries 
GOLD STEVIE WINNERS:
eMoney Advisor, LLC, Conshohocken, PA USA: Jennifer Collins, Success Coach
eMoney Advisor, LLC, Conshohocken, PA USA: Joseph Pearson, Client Support Specialist
SILVER STEVIE WINNER:
AllClear ID, Austin, TX USA: Benjamin Miller, Senior Licensed Investigator
BRONZE STEVIE WINNER:
Paycor, Inc.; Cincinnati, OH USA: Jon Southern, Implementation Solutions Manager

Front-Line Customer Service Professional of the Year - Other Service Industries 
GOLD STEVIE WINNER:
DHL Express United Arab Emirates, Dubai, United Arab Emirates: Juanita Santos, Contact Center Advisor
SILVER STEVIE WINNER:
DHL Express Bulgaria LTD, Sofia, Bulgaria: Radoslava Pavlova, Key Account Desk Advisor

Front-Line Customer Service Professional of the Year - Technology Industries 
GOLD STEVIE WINNERS:
Carbonite, Inc., Lewiston, ME USA: Robert Doyon, Living the Culture!
Telogis Inc., Aliso Viejo, CA USA: William Stapp, Technical Support
SILVER STEVIE WINNER:
Lucernex, Plano, TX USA: Patricia Jones a Top Performer in Customer Service!
BRONZE STEVIE WINNERS:
Albridge, an affiliate of Pershing, Lawrenceville, NJ USA: Julio Garcia, Customer Service Associate
Black Knight Financial Services, Jacksonville, FL USA: Virginia (Ginny) Peugnet, Corporate Accounting Consultant, Western PowerCell

Front-Line Customer Service Professional of the Year - All Other Industries 
GOLD STEVIE WINNER:
HomeServe USA, Norwalk, CT USA: WOW, Klondikes, Plumbing Coverage - it's a great story....
SILVER STEVIE WINNERS:
Delta Air Lines, Inc. Atlanta, GA USA: Hanan Ahmed, Atlanta Flex@Home Customer Experience Specialist
Delta Air Lines, Inc. Atlanta, GA USA: Janet Whiting, SLC Customer Experience Supervisor Lead
Delta Air Lines, Inc. Atlanta, GA USA: Lydice Ortiz, DFW Customer Experience Specialist
BRONZE STEVIE WINNERS:
Delta Air Lines, Inc. Atlanta, GA USA: Vinicius Branco, Atlanta Portuguese Customer Experience Specialist
Tarion Warranty Corporation, Toronto, ON Canada: Cheryl MacDonald, Customer Service Representative
Victaulic, Easton, PA USA: Ally Blair, Account Representative
VIZIO Inc., Irvine, CA USA: VIZIO's Randal Wigton

Back-Office Customer Service Professional of the Year - Computer Services and Computer Software
GOLD STEVIE WINNER:
Carbonite, Inc., Lewiston, ME USA: Marshall Milinazzo, Senior Manager
BRONZE STEVIE WINNERS:
Black Knight Financial Services, Jacksonville, FL USA: David A. Campbell, Vice President and Product Executive for PowerCell
Paycor, Inc.; Cincinnati, OH USA: Kelly Sipple, Configuration Specialist for New Accounts

Back-Office Customer Service Professional of the Year - Financial Services & Insurance 
GOLD STEVIE WINNER:
UPMC Health Plan, Pittsburgh, PA USA: Chuck Jones, Coordinator of Workforce Management
SILVER STEVIE WINNER:
MassMutual Financial Group, Springfield, MA USA: Bret Pajer, Back-Office Customer Service Professional
BRONZE STEVIE WINNER:
MassMutual Financial Group, Springfield, MA USA: Kimberly Henshaw, Back-Office Customer Serivce Professional

Back-Office Customer Service Professional of the Year - Transportation 
GOLD STEVIE WINNER:
DHL Express, Beirut, Lebanon: Alaa Jamaleddine, Senior Back Office Advisor
SILVER STEVIE WINNERS:
Delta Air Lines, Inc. Atlanta, GA USA: Tamika DerosaSmith, Refunds Specialist
DHL Express South Africa, Johannesburg, Gauteng, South Africa: Phindile Lushaba
DHL Express, Sub Saharan Africa, Cape Town WC South Africa: Emmy Chellah
DHL Express, Sub Saharan Africa, Cape Town WC South Africa: George Mukumba
BRONZE STEVIE WINNERS:
DHL Express Mexico, Mexico City, DF Mexico: Erik Lopez our everyday specialist
DHL Express United Arab Emirates, Dubai, United Arab Emirates: Kathyreen Tan, KAD Executive

Back-Office Customer Service Professional of the Year - All Other Industries 
GOLD STEVIE WINNERS:
Victaulic, Easton, PA USA: Edwin Pagan, Customer Satisfaction Coordinator
VIZIO Inc., Irvine, CA USA: VIZIO's Kim Williams - Quality Queen

Young Customer Service Professional of the Year - Computer Services and Computer Software
GOLD STEVIE WINNER:
Aplos Software, Fresno, CA USA: Alex Acree Builds Customers Success for Aplos
SILVER STEVIE WINNER:
Telogis Inc., Aliso Viejo, CA USA: Corey Evans, Tech Support
BRONZE STEVIE WINNERS:
Lucernex, Plano, TX USA: Sam Brossett - 24, Customer Service Success, and More!
Novus Global Solutions LLC, North Brunswick, NJ USA: Natasha Chitre, ‎Manager, Sales & Operations

Young Customer Service Professional of the Year - Financial Services 
GOLD STEVIE WINNER:
eMoney Advisor, LLC, Conshohocken, PA USA: Jennifer Collins
SILVER STEVIE WINNER:
eMoney Advisor, LLC, Conshohocken, PA USA: Ashley Valle
BRONZE STEVIE WINNER:
Wells Fargo, San Francisco, CA USA: Elizabeth Spillman

Young Customer Service Professional of the Year - Transportation 
GOLD STEVIE WINNER:
FedEx TechConnect, Memphis, TN USA: Holli Cox
SILVER STEVIE WINNERS:
DHL Express, Beirut, Lebanon: Charbel Khoury, Customer Care Advisor
DHL Express Mexico, Mexico City, DF Mexico: Cynthia Gallardo, Our young expert in Customer Service generating Customer Loyalty
BRONZE STEVIE WINNER:
DHL Express, Sub Saharan Africa, Cape Town WC South Africa: Siamatendu Konayuma

Young Customer Service Professional of the Year - All Other Industries 
GOLD STEVIE WINNER:
AllClear ID, Austin, TX USA: Adam Castilleja, Support Readiness Coordinator
SILVER STEVIE WINNERS:
Sofica Group, Bulgaria: Asparuh Popov, Customer Service Subject Matter Expert
Victaulic, Easton, PA USA: Pooja Rudra, Customer Care Training Coordinator

Customer Service Manager of the Year - Financial Services 
GOLD STEVIE WINNER:
Synchrony Financial, Stamford, CT USA: Debra Burgess, VP/Contact Center
SILVER STEVIE WINNER:
MassMutual Financial Group, Springfield, MA USA: Elizabeth Nowicki, Customer Service Manager
BRONZE STEVIE WINNERS:
Comdata, Brentwood, TN & FLEETCOR, Norcross, GA USA: Pam Beasley, Customer Service Manager
Provident Financial Bulgaria, Sofia, Bulgaria: Liliya Dimitrova

Customer Service Manager of the Year - Transportation 
GOLD STEVIE WINNER:
DHL Express (Canada) Ltd, Brampton, ON, Canada: Jeetpal Tatla, Customer Service Manager
SILVER STEVIE WINNERS:
DHL Express, Doha, Qatar: Prasad Warusavithana, Leader, Customer Service and Retail Team
DHL Express Kenya, Nairobi, Kenya: Jane Karugi, Head of Customer Service – Kenya

Customer Service Manager of the Year - All Other Industries     
GOLD STEVIE WINNER:
Telogis Inc., Aliso Viejo, CA USA: Bryan Winkle, Senior Manager of 2LS Support
SILVER STEVIE WINNER:
Delma Tamm Centre, Delma Island, United Arab Emirates: Loulwa Darweesh Al Hammadi, Customer service Manager

Customer Service Leader of the Year – Computer Software 
GOLD STEVIE WINNER:
Intronis, Chelmsford, MA USA: Jasmine Lombardi, Vice President-Partner Success
SILVER STEVIE WINNER:
Carbonite, Inc., Lewiston, ME USA: Robert Frost, Vice President
BRONZE STEVIE WINNER:
Clio - Practice Management Software, Vancouver, BC, Canada: Catherine Hillier, Director of Customer Support

Customer Service Leader of the Year - Financial Services & Insurance 
GOLD STEVIE WINNER:
Wells Fargo, San Francisco, CA USA: Demetria Smith, Vice President and Client Services Manager, Treasury Management Client Services
SILVER STEVIE WINNER:
Safelite AutoGlass, Columbus, OH USA: Renee Cacchillo, Senior Vice President, Customer, Brand and Technology
BRONZE STEVIE WINNER:
Comdata, Brentwood, TN & FLEETCOR, Norcross, GA USA: Terry Roney, VP of Enterprise Support and Fleet Implementation

Customer Service Leader of the Year - Transportation
GOLD STEVIE WINNER:
DHL Express Bangladesh, Dhaka, Bangladesh: Mahmud Bin Alam, National Customer Service Manager
SILVER STEVIE WINNER:
DHL Express (Canada) Ltd, Brampton, ON, Canada: Kerri Evans, Director of Customer Service
BRONZE STEVIE WINNER:
DHL Express South Africa, Johannesburg, Gauteng, South Africa: Nitesh Singh

Customer Service Leader of the Year - All Other Industries
GOLD STEVIE WINNER:
FreeConferenceCall.com, Long Beach, CA USA: Nella Marov, Customer Service Manager
BRONZE STEVIE WINNER:
Stemtech HealthSciences Corp. Pembroke Pines, FL USA: Daniel Suarez, Partner Services Lead

Contact Center Professional of the Year 
GOLD STEVIE WINNER:
Carbonite, Inc., Lewiston, ME USA: Krystle Bouck, Director of Customer Care Operations
SILVER STEVIE WINNERS:
DHL Express, Beirut, Lebanon: Rasha Jammal, Contact Center Advisor
eMoney Advisor, LLC, Conshohocken, PA USA: Ashley Valle, Success Coach-Client Engagement
MTM Inc., Lake St. Louis, MO USA: Spencer Saythong: Providing High Quality Supervision of Call Center Training
BRONZE STEVIE WINNERS:
Delta Air Lines, Inc., Atlanta, GA USA: Sharon Moses, CSA
Listen Up Espanol, Portland, ME USA: Cesar Nevares, Agent of Awesomeness
Network Alliance, Reston, VA USA: Andrew Morgan, Tier 3 Support Center Analyst

Contact Center Manager of the Year 
GOLD STEVIE WINNER:
Vivint, Provo, UT USA: Chuck Browne, Customer Care Operations Manager
SILVER STEVIE WINNER:
MTM Inc., Lake St. Louis, MO USA: Shane Oskins: Providing Excellent Contact Center Leadership
BRONZE STEVIE WINNERS:
DHL Express South Africa, Johannesburg, Gauteng, South Africa: Carmen de la Rey, Contact Centre Manager
DHL Express, Cairo, Egypt: Victor Saleh, Call Center Manager

Contact Center Leader of the Year 
GOLD STEVIE WINNER:
Carbonite, Inc., Lewiston, ME USA: Robert Frost, Vice President
SILVER STEVIE WINNERS:
Albridge, an affiliate of Pershing, Lawrenceville, NJ USA: Natasha Horn, Vice President
DHL Express (Canada) Ltd, Brampton, ON, Canada: Kerri Evans, Director of Customer Service
Sitel, Nashville, TN USA Kelin Mock, Site Director
VIZIO Inc., Irvine, CA USA: VIZIOs Scott Patten, Vice President of Support
BRONZE STEVIE WINNER:
Delta Air Lines, Inc., Atlanta, GA USA: Boh Ying Leong, Global Operations Manager

CUSTOMER SERVICE & CONTACT CENTER TEAM CATEGORIES

Customer Service Team of the Year - Recovery Situation - Financial Services, Insurance & Real Estate 
GOLD STEVIE WINNER:
WePay Inc, Redwood City, CA USA: WePay's Courageous Customer Service Team
SILVER STEVIE WINNER:
Fidelity Investments, Boston, MA USA: Fidelity Supports Clients' Long Term Interests
BRONZE STEVIE WINNERS:
Black Knight Financial Services Data & Analytics, Irvine, CA, USA: BKFS Data & Analytics Frontline Team - Recovery Situation
HDFC Standard Life Insurance Company, Mumbai, Maharashtra, India: Implementing Service Recovery at HDFC Life
Provident Financial Bulgaria, Sofia, Bulgaria: The team is as big as its dreams, not its size

Customer Service Team of the Year - Recovery Situation - Transportation 
GOLD STEVIE WINNER:
Delta Air Lines, Inc. Atlanta, GA USA: Delta Air Lines Customer Care - Proactive Service Recovery
SILVER STEVIE WINNERS:
DHL Express, Kampala, Uganda: DHL Express Customer Service Uganda
BRONZE STEVIE WINNERS:
DHL Express Brazil LTDA, Sao Paulo, Brazil: Remote Booking say Yes to Excellence
DHL Express Bulgaria LTD, Sofia, Bulgaria: Service Recovery in DHL
DHL Express, Sub Saharan Africa, Cape Town WC South Africa: DHL Express Botswana Customer Service Team
DHL Express, Sub Saharan Africa, Cape Town WC South Africa: DHL Express Namibia Customer Service Team
DHL Express, Sub Saharan Africa, Cape Town WC South Africa: DHL Express Zambia Customer Service Team

Customer Service Team of the Year - Recovery Situation - All Other Industries 
GOLD STEVIE WINNERS:
ClearVision Optical Company, Hauppauge, NY USA: ClearVision Optical - Creating Customer Experiences
Cricket Wireless, Atlanta, GA USA: Cricket's Perfect Storm: Reducing Churn and Improving Customer Satisfaction while Completing a Successful Merger
SILVER STEVIE WINNERS:
Carbonite, Inc., Lewiston, ME USA: Customer Recovery Done Right!
Globe Telecom, Taguig City, Metro Manila, Philippines: Globe's Service Recovery Team: A Culture Within
VIZIO Inc., Irvine, CA USA: VIZIO's Executive Resolution Team - CSat Up, Costs Down
BRONZE STEVIE WINNER:
Rukkus, New York, NY USA: The Ticketing Company That Cares More

Customer Service Complaints Team of the Year - Banking and Financial Services 
GOLD STEVIE WINNER:
Turkiye Is Bankasi A.S., Istanbul, Turkey: Turkiye Is Bankasi A.S's Customer Service Team
SILVER STEVIE WINNER:
Odeabank, Istanbul, Turkey: Odeabank Customer Inquiry Management Team

Customer Service Complaints Team of the Year - Consumer Products and Electronics 
GOLD STEVIE WINNER:
White Cloud Electronic Cigarettes, Tarpon Springs, FL USA: White Cloud Electronic Cigarettes Customer Service Team
BRONZE STEVIE WINNERS:
Lennox Industries, Inc., Richardson, TX USA: Lennox Customer Service Complaint Team
VIZIO Inc., Irvine, CA USA: VIZIO's Executive Resolution Team - CSat Up, Costs Down

Customer Service Complaints Team of the Year - Transportation 
GOLD STEVIE WINNER:
DHL Express, Arnhem, The Netherlands: DHL Express NL Company's Customer Service Complaints Team: Straight To The Top
SILVER STEVIE WINNERS:
DHL Express, Cairo, Egypt: DHL Express Egypt Complaints Team
DHL Express United Arab Emirates, Dubai, United Arab Emirates: DHL AE Executive Response Team
BRONZE STEVIE WINNERS:
DHL Express (Canada) Ltd, Brampton, ON, Canada: CA DHL STTT Team
DHL Express, Sub Saharan Africa, Cape Town WC South Africa: DHL Express Zimbabwe Customer Service Team

Customer Service Complaints Team of the Year - All Other Industries 
GOLD STEVIE WINNER:
HomeServe USA, Norwalk, CT USA: Complaints prevention through effective ownership and accountability
SILVER STEVIE WINNERS:
Carbonite, Inc., Lewiston, ME USA: Carbonite Service Recovery Unit: Taking Customer Satisfaction to a New Level
Human Resources Development Fund, Riyadh, Saudi Arabia: HRDF'S Customer Service Complaints Team
Vivint, Provo, UT USA: Protecting the Brand: Vivint Executive Resolution Team
BRONZE STEVIE WINNER:
Sofica Group, Bulgaria: Sofica - HP Customer Relations Team (CRT)

Front-Line Customer Service Team of the Year - Financial Services Industries 
GOLD STEVIE WINNER:
Moody's Analytics, New York, NY USA: Moody's Analytics Global Client Service & Support Team
SILVER STEVIE WINNERS:
HealthEquity, Draper, UT USA: HealthEquity - Front line customer service team
John Hancock Financial Services, Boston, MA USA: John Hancock's Rollover Education Center -- Seizing a Unique Opportunity
John Hancock Financial Services, Boston, MA USA: Shared Sustainable Efficiencies
Sofica Group, Bulgaria: Sofica - Plus500
WePay Inc, Redwood City, CAUSA: WePay's Amazing Frontline Customer Service Team
BRONZE STEVIE WINNERS:
eMoney Advisor, LLC, Conshohocken, PA USA: Engagement and Culture: eMoney Advisor
FIS, Jacksonville, FL USA: FIS Front-Line Customer Service Team
MasterCard, O'Fallon, MO USA: MasterCard's Commercial Products Support Team
PayLease, San Diego, CA USA: PayLease's Client Services Team
Wells Fargo, San Francisco, CAUSA: National Services Group (NSG)

Front-Line Customer Service Team of the Year - Other Service Industries 
GOLD STEVIE WINNER:
GuideWell Connect, Jacksonville, FL USA: Doing the right things right at the right time drives success!
BRONZE STEVIE WINNERS:
American Express Global Business Travel, New York, NY USA: Proactive Traveler Care Team
BenefitMall, Dallas, TX USA: BenefitMall's third party administrator (TPA) customer service team in Towson, Maryland
Legal Resources, Virginia Beach, VA USA: Relax...You're Covered.

Front-Line Customer Service Team of the Year - Technology Industries - Computer Software 
GOLD STEVIE WINNERS:
Box, Inc., Los Altos, CA USA: Box Front Line Customer Service Team
Photodex, Austin, TX USA: Focusing on the Customer Experience
SILVER STEVIE WINNERS:
CareerArc, Burbank, CA USA: CareerArc Client Success: The True Story of Innovation and Partnership
DataCore Software, Fort Lauderdale, FL USA: DataCore Software Technical Support Team
MediaRadar, New York, NY USA: MediaRadar's Award Winning Customer Service Team
NGINX, Inc., San Francisco, CA USA: NGINX, Inc. Customer Support Team
Sharegate, Montreal, QC, Canada: Core value #4: Make customer fall in love with us""
BRONZE STEVIE WINNERS:
Acquia, Inc., Burlington, MA USA: Acquia's Front Line Customer Service Team
BetterCloud, New York, NY USA: BetterCloud's Customer Support Team
Code42, Minneapolis, MN USA: Code42 Enterprise Customer Champions Team
GPS Insight, Scottsdale, AZ USA: GPS Insight Customer Service Team
Lucernex, Plano, TX USA: Lucernex Customer Service - Team of the Year!
Pushpay Holdings Limited, Redmond, WA USA: Pushpay's Customer Service Team

Front-Line Customer Service Team of the Year - All Other Technology Industries 
GOLD STEVIE WINNER:
Access One Inc, Chicago, IL USA: When the going gets tough, Get Going!
SILVER STEVIE WINNERS:
Concentrix, Fremont, CA USA: Concentrix Pro-Active Pilots Save Telecom Client Customers and Money
Dell, Hyderabad, India: Dell North America Premium Support - A superior level of customer support
j2 Global, Inc., Ottawa, On Canada: J2 Global Efax Customer Support Team
MetTel, New York, NY USA: Meeting the 'White Glove' Standard in the Digital Age
OneSource Virtual, Irving, TX USA: OneSource Virtual: Creating Raving Fans One Customer at a Time
BRONZE STEVIE WINNERS:
Globoforce, Southborough, MA USA: Globoforce's Customer Success Team
Grovo, New York, NY USA: Grovo's Client Service Team
GSC, Brewster, New York USA: GSC's Automotive Website Customer Service Team
PLS 3rd Learning, Buffalo, NY USA: Educators Supporting Educators

Front-Line Customer Service Team of the Year - Transportation Industries
GOLD STEVIE WINNER:
DHL Express Argentina SA, Buenos Aires, Argentina: DHL Express Argentina' Frontline Customer Service Team
SILVER STEVIE WINNERS:
DHL Express Chile, Santiago, Chile: Customer Service UpSelling Growth
DHL Express Kenya, Nairobi, Kenya: DHL Express Kenya customer service contact center
EMKAY Inc, Itasca, IL USA: EMKAY's Innovative Approach to Customer Service and Account Management
BRONZE STEVIE WINNERS:
Delta Air Lines, Inc., Atlanta, GA USA: Delta Air Lines Latin American and Caribbean Sales Support Team
DHL Express Brazil LTDA, Sao Paulo, Brazil: Upselling Sky is the limit!
DHL Express, Lagos, Nigeria: DHL Côte d'Ivoire Customer Service_2

Front-Line Customer Service Team of the Year - All Other Industries 
GOLD STEVIE WINNER:
ClearVision Optical Company, Hauppauge, NY USA: ClearVision Optical - Creating Customer Experiences
SILVER STEVIE WINNERS:
HomeServe USA, Norwalk, CT USA: HomeServe Customer Service Team, Chattanooga, TN
Human Resources Development Fund, Riyadh, Saudi Arabia: HRDF Front Line Customer Service Team
United States Equestrian Federation, Lexington, KY USA: United States Equestrian Federation Customer Care Center
BRONZE STEVIE WINNERS:
ClassicCars.com, Phoenix, AZ USA: Customer Care Solutions for a Rapidly Expanding Customer Base
Delta Defense, West Bend, WI USA: Evolving Expectations While Keeping Personalized Service At The Forefront in the Digital Age
Lennox Industries, Inc., Richardson, TX USA: Lennox Front-Line Customer Service Team
Tarion Warranty Corporation, Toronto, ON Canada: Tarion Warranty Corporation Customer Service team
VIZIO Inc., Irvine, CA USA: VIZIO's Frontline Service Team

Back-Office Customer Service Team of the Year - Financial Services Industries 
GOLD STEVIE WINNER:
MassMutual Financial Group, Springfield, MA USA: MassMutual's Back-Office Customer Service Team of the Year
SILVER STEVIE WINNER:
John Hancock Financial Services, Boston, MA USA: Expanding Our Knowledge and Support Model
BRONZE STEVIE WINNER:
FIS, Jacksonville, FL USA: FIS Back Office Customer Service Team

Back-Office Customer Service Team of the Year - Other Service Industries 
GOLD STEVIE WINNER:
Measat Broadcast Network Systems Sdn Bhd, Kuala Lumpur, Malaysia: Customer Experience Management - Turning a Corporate Fad into Reality
SILVER STEVIE WINNERS:
DHL Express Argentina SA, Buenos Aires, Argentina: DHL Express Argentina SA Backline
IHG, Salt Lake City, UT USA: InterContinental Hotels Group - Customer Care Quality Assurance Team
BRONZE STEVIE WINNERS:
Accenture Operations, Vancouver, BC, Canada: Accenture's Mass Market Billing Team (Revenue Cycle Operations
n11, Istanbul. Turkey: n11: 'From Drudge to Fudge'
Wyndham Vacation Ownership, Orlando, FL USA: Wyndham Bonnet Creek Administration Team

Back-Office Customer Service Team of the Year - Technology Industries 
GOLD STEVIE WINNER:
Media Temple, Culver City, CA USA: Media Temple Business Intelligence: Data on a Platter
SILVER STEVIE WINNER:
Carbonite, Inc., Lewiston, ME USA: Preparation: The Key to Success

Back-Office Customer Service Team of the Year - All Other Industries 
GOLD STEVIE WINNER:
Kohl's Department Stores - Credit Division, Menomonee Falls, WI USA: Kohl's Card Service Operations
SILVER STEVIE WINNERS:
Delta Air Lines, Inc. Atlanta, GA USA: Delta Air Lines Reservations - Queue Support Team
BRONZE STEVIE WINNERS:
DHL Express Ecuador, Quito, Pichincha, Ecuador: DHL Express Ecuador Backline Team
UniFirst Corporation, Owensboro, KY USA: UniFirst's Three-pronged Service Approach Raises Customer Satisfaction
VIZIO Inc., Irvine, CA USA: VIZIO's Back Office Customer Service Team of the Year - It's a two man crew

Contact Center of the Year (Up to 100 Seats) - Business Services Industries 
GOLD STEVIE WINNER:
AWeber - Email Marketing, Chalfont, PA USA: AWeber - Email Marketing's Customer Solutions Team
SILVER STEVIE WINNER:
G-Force Shipping, Norwell, MA USA: G-Force Shipping's Contact Center

Contact Center of the Year (Up to 100 Seats) - Financial Services Industries 
GOLD STEVIE WINNER:
John Hancock Financial Services, Boston, MA USA: John Hancock's Rollover Education Center -- Seizing a Unique Opportunity
SILVER STEVIE WINNER:
eMoney Advisor, LLC, Conshohocken, PA USA: Engagement and Culture: eMoney Advisor
BRONZE STEVIE WINNERS:
EFG Companies, Irving, TX USA: EFG Leading the Industry
NYCM Insurance, Edmeston, NY USA: NYCM Insurance

Contact Center of the Year (Up to 100 Seats) - Other Service Industries
GOLD STEVIE WINNER:
NCCI, Boca Raton, FL USA: NCCI Customer Service Team
SILVER STEVIE WINNERS:
DHL Express (Canada) Ltd, Brampton, ON, Canada: DHL Canada Contact Center
DHL Express United Arab Emirates, Dubai, United Arab Emirates: DHL AE Contact Center Team
n11, Istanbul, Turkey: n11: From Infant to Toddler
Viverae, Dallas, TX USA: Viverae's Health Center
BRONZE STEVIE WINNER:
DHL Express South Africa, Johannesburg, Gauteng, South Africa: DHL Express South Africa

Contact Center of the Year (Up to 100 Seats) - Technology Industries 
GOLD STEVIE WINNER:
ISN Software UK Ltd, London, United Kingdom: ISNetworld UK
SILVER STEVIE WINNERS:
Buildium, Boston, MA USA: Buildium Customer Care
j2 Global, Inc., Ottawa, ON Canada: J2 Global Ottawa Customer Support Center
Photodex, Austin, TX USA: Focusing on the Customer Experience
BRONZE STEVIE WINNERS:
Albridge, an affiliate of Pershing, Lawrenceville, NJ USA: Albridge Contact Center
Clio - Practice Management Software, Vancouver, BC, Canada: Clio Customer Support Center
Pushpay Holdings Limited, Redmond, WA USA: Pushpay's Contact Center

Contact Center of the Year (Up to 100 Seats) - All Other Industries 
GOLD STEVIE WINNER:
DHL Express Vietnam, Ho Chi Minh, Vietnam: DHL Express's Vietnam Contact Center
SILVER STEVIE WINNERS:
CubeSmart, Malvern, PA USA: CubeSmart: Making WOW! Connections!
ezCater, Boston, MA USA: ezCater's Customer Service Ninja Team Packs a Punch in Business Catering Customer Experience
MTM Inc., Lake St. Louis, MO USA: Providing High Quality Service in Washington, DC
BRONZE STEVIE WINNERS:
DHL Express, Bangkok, Thailand: DHL Express International (Thailand) Ltd.
DHL Express Ecuador, Quito, Pichincha, Ecuador: Contact Center DHL Express Ecuador
Ministry of Defence (MINDEF), Singapore: National Service (NS) Call Center
SurePayroll, Inc., Glenview, IL USA: SurePayroll Contact Center Goes Into Hyper Drive with Response Times
VIZIO Inc., Irvine, CA USA: VIZIO Contact Center, Dakota Dunes, SD

Contact Center of the Year (Over 100 Seats) - Financial Services Industries 
GOLD STEVIE WINNER:
Turk Economy Bank, Istanbul, Turkey: TEB Contact Center - Adding Value Thorough Proactive Customer Engagement
SILVER STEVIE WINNER:
John Hancock Financial Services, Boston, MA USA: Customer Centricity - Shared Services
BRONZE STEVIE WINNER:
PayLease, San Diego, CA USA: PayLease's Resident Contact Center

Contact Center of the Year (Over 100 Seats) - Business Services and Other Service Industries 
GOLD STEVIE WINNER:
QVC, West Chester, PA USA: QVC: Raising the Bar on Customer Experience
BRONZE STEVIE WINNER:
Sofica Group, Bulgaria: Sofica Group

Contact Center of the Year (Over 100 Seats) - Technology Industries 
GOLD STEVIE WINNER:
Vivint, Provo, UT USA: Vivint Contact Center
SILVER STEVIE WINNER:
Carbonite, Inc., Lewiston, ME USA: Transformation of Carbonite Customer Care
BRONZE STEVIE WINNERS:
Blackbaud, Charleston, SC USA: Improved Productivity 28% while maintaining industry leading CSAT
Cvent Inc, McLean, VA USA: Cvent Contact Center
ISN, Dallas, TX USA: ISN's Dallas Contact Center

Contact Center of the Year (Over 100 Seats) - All Other Industries 
GOLD STEVIE WINNER:
HomeServe USA, Norwalk, CT USA: HomeServe USA Contact Center
SILVER STEVIE WINNERS:
Delta Air Lines, Inc. Atlanta, GA USA: Reservation Sales and Customer Care Division, Delta Air Lines, Inc.
Human Resources Development Fund, Riyadh, Saudi Arabia: HRDF's Contact Center
Kohl's Department Stores - Credit Division, Menomonee Falls, WI USA: Kohl's Contact Center - Other industries over 100 seats
UPMC Health Plan, Pittsburgh, PA USA: UPMC Health Plan Contact Center
BRONZE STEVIE WINNERS:
BSH Turkey, Istanbul, Turkey: BSH Turkey's Contact Center
Marriott Vacation Club International, Orlando, FL USA: Marriott Vacations Worldwide Owner Services - Delivering Unforgettable Experiences That Make Vacation Dreams Come True
MTM Inc., Lake St. Louis, MO USA: MTM: Providing High Quality Service in Pulaski, Virginia

Customer Service Management Team of the Year 
GOLD STEVIE WINNERS:
Donlen Fleet Leasing & Management, Northbrook, IL USA: Donlen Fleet Leasing & Management
SmartLinx Solutions, Edison, NJ USA: SmartLinx Solutions Customer Service Management Team
SILVER STEVIE WINNERS:
Human Resources Development Fund, Riyadh, Saudi Arabia: HRDF's Customer Service Management Team
Vivint, Provo, UT USA: Vivint Customer Service Management Team
BRONZE STEVIE WINNERS:
Delta Defense, West Bend, WI USA: Building a Better Contact Center Environment -- Managing Fun
DHL Express South Africa, Johannesburg, Gauteng, South Africa: The ZA CS Management Team
FIS, Jacksonville, FL USA: FIS Customer Service Management Team
G2A, Rzeszow, Poland: G2A Cross Cultural Customer Experience
John Hancock Financial Services, Boston, MA USA: Exceeding Expectations while Navigating Change
MassMutual Life Insurance Company, Springfield, MA USA: MassMutual's Service Center Leadership Team

Customer Service Training Team of the Year 
GOLD STEVIE WINNER:
MTM Inc., Lake St. Louis, MO USA: MTM's Dedicated Customer Service Training Team
SILVER STEVIE WINNERS:
Carbonite, Inc., Lewiston, ME USA: Investing in our People
ISN, Dallas, TX USA: ISN's Customer Service Training Team
OptumRx, Irvine, CA USA: OptumRx Training Team
BRONZE STEVIE WINNERS:
Black Knight Financial Services Data & Analytics, Irvine, CA USA: BKFS Data & Analytics Training Team
DHL Express Bangladesh, Dhaka, Bangladesh: DHL Express BD CS Training Team
GoDaddy, Scottsdale, AZ USA: Developing Expert Consultants
HCA IT&S, Nashville, TN USA: Cross Training & Recognition with iUniversity: Building an Pipeline of Top Talent for World Class Service
Odeabank, Istanbul, Turkey: Odeabank Contact Center Education Team
SocialCode, New York, NY USA: SocialCode Training and Education

CUSTOMER SERVICE & CONTACT CENTER ACHIEVEMENT CATEGORIES

e-Commerce Customer Service Award 
GOLD STEVIE WINNER:
GuideWell Connect, Jacksonville, FL USA: Don't Wait Around, Get Proactive!
SILVER STEVIE WINNERS:
1-800-FLOWERS.COM, INC., Carle Place, NY USA: 1-800-Flowers.com 100% Smile Guarantee Customer Service Ideology
Measat Broadcast Network Systems Sdn Bhd, Kuala Lumpur, Malaysia: Social Media Productivity and Crisis Management gains from Real Time Data
QVC, West Chester, PA USA: Contact Us: Your Way. Anytime.
BRONZE STEVIE WINNERS:
Board of Certification/Accreditation, Owings Mill, MD USA: Innovative Social Technologies Amplify BOC Communication and Customer Service Efforts
Delta Air Lines, Inc. Atlanta, GA USA: Delta Air Lines Social Media Customer Service
GuideWell Connect, Jacksonville, FL USA: Being Consumer Centric May Require Turning Over the Reigns
Human Resources Development Fund, Riyadh, Saudi Arabia: HRDF Social Media Enhancements
n11, Istanbul, Turkey: n11: e-Commerce surpasses all Objectives

Best Use of Technology in Customer Service - Banking 
GOLD STEVIE WINNER:
Nuance Communications, Inc., Burlington, MA and USAA, San Antonio, TX USA: USAA Transforms Customer Service with Virtual Assistant Technology and Natural Language Understanding
SILVER STEVIE WINNER:
Ally Bank, Detroit, Mi USA: Ally Bank's Ally Assist(SM) Mobile Virtual Assistant
BRONZE STEVIE WINNERS:
Garanti Bank, Istanbul, Turkey: Alo Garanti Speech Technologies
Odeabank, Istanbul, Turkey: Odeabank Video Call Experience and Tablet Application
Turk Economy Bank, Istanbul, Turkey: A New Generation Center of Excellence

Best Use of Technology in Customer Service - Business Services 
GOLD STEVIE WINNER:
HGS, Lisle, IL USA: A Better Customer Experience Through Self-Service
SILVER STEVIE WINNER:
Telerx, King of Prussia, PA USA: Telerx Texting Solution

Best Use of Technology in Customer Service - Computer Services and Computer Software 
GOLD STEVIE WINNER:
Carbonite, Inc., Lewiston, ME USA: The Power of Technology That Communicates
SILVER STEVIE WINNERS:
Blackbaud, Charleston, SC USA: Significant Growth in Chat Support Adoption
GoDaddy, Scottsdale, AZ USA: GoDaddy Professional Web Services - Logo Design Service
Media Temple, Culver City, CA USA: Media Temple Presents: The Matrix - or How We Reclaimed 6500 Hours of Productivity via API
BRONZE STEVIE WINNERS:
Buildium, Boston, MA USA: Buildium Customer Care
Guidebook, Inc., San Francisco, CA USA: Guidebook, Inc. - Simple Technology with High Results
Informatica Corporation, Redwood City, CA USA: Boost in self-service adoption through the use of new age web analytics

Best Use of Technology in Customer Service - Financial Services 
GOLD STEVIE WINNER:
WePay Inc, Redwood City, CA USA: WePay's Best Use of Technology in Customer Service
SILVER STEVIE WINNER:
Nuance Communications, Inc., Burlington, MA USA and Manulife, Toronto, On Canada: Manulife Streamlines the Customer Service Experience through Voice Biometrics and Natural Language Understanding
BRONZE STEVIE WINNERS:
Comdata, Brentwood, TN & FLEETCOR, Norcross, GA USA: FLEETCOR's Real Time - Actionable Customer Feedback for Success!
Turkiye Is Bankasi A.S., Istanbul, Turkey: Turkiye Is Bankasi A.S. Social Engagement Platform

Best Use of Technology in Customer Service - Utilities 
GOLD STEVIE WINNER:
Connecticut Water Company, Clinton, CT USA: Connecticut Water Company's Customer Protection Program
BRONZE STEVIE WINNERS:
Consolidated Edison, New York, NY USA: RoboRep Technology Elevates the Customer Experience and Increases Operational Efficiency by Automating Billing Functions
Consolidated Edison, New York, NY USA: Using teamwork and forward thinking to improve processes, increase productivity and provide great customer service

Best Use of Technology in Customer Service - All Other Industries 
GOLD STEVIE WINNER:
Fairhaven Health, Bellingham, WA USA: Fairhaven Health's Customer Service Technology
SILVER STEVIE WINNERS:
Allianz Insurance, Istanbul, Turkey: AzTR CCC Voice to Coding System
HomeServe USA, Norwalk, CT USA: Enhancing The Customer Experience - A Study in Mobile Field Service Management
Human Resources Development Fund, Riyadh, Saudi Arabia: HRDF's Customer Service Technological Enhancements
Sundance Vacations, Wilkes-Barre, PA USA: Sundance Vacations New Client Services Team
BRONZE STEVIE WINNER:
HCA IT&S, Nashville, TN USA: On Call Directory Application

Award for Innovation in Customer Service - Computer Industries 
GOLD STEVIE WINNER:
Druva Inc., Sunnyvale, CA USA: Druva's Customer Service Innovation
SILVER STEVIE WINNERS:
Blackbaud, Charleston, SC USA: Innovation in Proactive Support Methods
CareerArc, Burbank, CA USA: CareerArc Client Success: The True Story of Innovation and Partnership
Cisco Systems, San Jose, CA USA: Cisco Support Community drives innovation and $433M+ savings
Resilient Systems, Cambridge, MA USA: Resilient Systems' Customer Success Team Achievements
BRONZE STEVIE WINNERS:
BetterCloud, New York, NY USA: BetterCloud - Making Proactive Support A Top Priority
GoDaddy, Scottsdale, AZ USA: GoDaddy Professional Web Services - Website Design Service
Informatica Corporation, Redwood City, CA USA: Upscaling customer experience by 25% and increasing SaaS support revenue by 200% with innovative customer connected platform
InMoment, Salt Lake City, UT USA: InMoment's Customer Service Innovations
SunGard K-12 Education, Bethlehem, PA USA: Community Connections: Targeted Professional Development Proactivity Enhances Customer Satisfaction, Reduces Support Cases, and Builds Relationships
Unitrends, Burlington, MA USA: Unitrends: Using Innovation to Build Customer Satisfaction From the Ground Up

Award for Innovation in Customer Service - Financial Services Industries 
GOLD STEVIE WINNER:
Ally Bank, Detroit, MI USA: Ally Bank's Ally Assist(SM) Mobile Virtual Assistant
SILVER STEVIE WINNERS:
Nuance Communications, Inc., Burlington, MA and Eastern Bank, Boston, MA USA: Eastern Bank Increases Security and Ease of Use with Voice Biometrics
Wells Fargo, San Francisco, CA USA: Service Consultations
WePay Inc, Redwood City, CA USA: WePay's Innovation in Customer Service
BRONZE STEVIE WINNERS:
AllClear ID, Austin, TX USA: The AllClear ID Reserved Response Program
Concentrix, Fremont, CA USA: Concentrix' Surrogate NPS - the Winning Piece
Fidelity Investments, Boston, MA USA: Fidelity's Innovation in Customer Service
FIS, Jacksonville, FL USA: FIS - Award for Innovation in Customer Service
John Hancock Financial Services, Boston, MA USA: A New Team and a New Number Solves an Old Issue
Nuance Communications, Inc., Burlington, MA USA and ING Netherlands: ING Netherlands Takes Mobile Banking to the Next Level with Virtual Assistants and Voice Biometrics
Pacific Life, Newport Beach, CA USA: Innovating the Customer Experience Roadmap through Design Thinking

Award for Innovation in Customer Service - Other Service Industries 
GOLD STEVIE WINNER:
Concentrix, Fremont, CA USA: Concentrix Be the Brand Best Practices Increases Customer Loyalty
SILVER STEVIE WINNERS:
DHL Express United Arab Emirates, Dubai, United Arab Emirates: DHL AE Customer Service Innovations
Measat Broadcast Network Systems Sdn Bhd, Kuala Lumpur, Malaysia: Generation of Gamification - Future-proofing the Workplace
Nuance Communications, Inc., Burlington, MA and CenterPoint Energy, Houston, TX USA: CenterPoint Anticipates Customer Needs with Natural Language Understanding and Interactive Voice Response
BRONZE STEVIE WINNERS:
Albridge, an affiliate of Pershing, Lawrenceville, NJ USA: Albridge's CSCPI (Customer Service Continuous Plan for Improvement) Re-engineering Client Service Quality Programs
Consumer Priority Service, Brooklyn, NY USA: Consumer Priority Service's Customer Experience Department
Sundance Vacations, Wilkes-Barre, PA USA: Sundance Vacations Customer Retention
Wheels, Inc., Des Plaines, IL USA: Wheels' New FleetView Online Portal

Award for Innovation in Customer Service - Telecommunications Industries 
GOLD STEVIE WINNER:
Nextiva, Scottsdale, AZ USA: Nextiva's dedication to Amazing Service
SILVER STEVIE WINNERS:
Comcast, Philadelphia, PA USA: Customer Empowerment Through Personalized Experience and Innovative Self-Service Tools
Turkcell, Istanbul, Turkey: Beyond The Ordinary Customer Experience Culture Change Program
BRONZE STEVIE WINNERS:
The Minacs Group (USA) Inc., Farmington Hills, MI USA: Minacs' Customer Service Innovations: Improve Count of Sale/Conversion for Leading Telecom Operator
Nuance Communications, Inc., Burlington, MA USA and SK Telecom, Seoul, South Korea: SK Telecom Eliminates Password and PIN Security Issues with Voice Biometrics
OpenMarket, Seattle, WA USA: OpenMarket's Customer Service Innovations

Award for Innovation in Customer Service - All Other Industries 
GOLD STEVIE WINNER:
NakedWines.com, Napa Valley, CA USA: NakedWines.com's Customer Service Makes Happy Angels
SILVER STEVIE WINNERS:
ClearVision Optical Company, Hauppauge, NY USA: ClearVision Optical - Creating Customer Experiences
Curriculum Associates, North Billerica, MA USA: Curriculum Associates' Customer Service Innovations - Meeting Customers Where they are
DHL Express Vietnam, Ho Chi Minh, Vietnam: Vietnam DHL Express' Customer Service Innovations
UPMC Health Plan, Pittsburgh, PA USA: UPMC Health Plan Innovation in Customer Service
BRONZE STEVIE WINNERS:
G2A, Rzeszow, Poland: G2A Innovative Cross Cultural Training for Gamers
HomeServe USA, Norwalk, CT USA: Enhancing The Customer Experience with mobile field service management technology
Human Resources Development Fund, Riyadh, Saudi Arabia: HRDF's Customer Service Innovations
The Minacs Group (USA) Inc., Farmington Hills, MI USA: Minacs' Customer Service Innovations: Qualification Improvement for Social Media Giant
Nuance Communications, Inc., Burlington, MA and American Airlines, Fort Worth, TX USA: American Airlines Simplifies the Customer Experience with Conversational IVR and Natural Language Understanding

 

CUSTOMER SERVICE DEPARTMENT CATEGORIES
In addition to the possibility of receiving a peer-reviewed honor in these categories, all nominated customer service departments that are chosen as Finalists also are included in voting for the People's Choice Stevie Awards for Favorite Customer Service. Online voting will open to the public worldwide on January 21 and will continue through February 12. We will provide Finalists in these categories with tools to help you encourage your fans, followers and customers to vote for you. The nominee with the most votes in each category will receive a special crystal People's Choice Stevie Award.

2016 PEOPLE'S CHOICE STEVIE AWARDS FOR FAVORITE CUSTOMER SERVICE WINNERS:

Computer Software (<100 employees): dESCO
Computer Software (100+ employees): Carbonite, Inc.
Distribution & Transportation: DHL Express Bangladesh
Financial Services (<100 employees): Provident Financial Bulgaria
Financial Services (100+ employees): Paycor, Inc.
Healthcare / Pharmaceuticals: Navicure
Leisure & Tourism: Marriott Vacation Club International
Public Services & Education: Istanbul Metropolitan Municipality Logistic Support Center
Retail: Wayfair
Telecommunications: Vonage
Other Industries: CubeSmart

Customer Service Department of the Year - Airlines, Distribution & Transportation 
GOLD STEVIE WINNER:
Delta Air Lines, Inc., Atlanta, GA USA: Delta Air Lines' Sales Support
SILVER STEVIE WINNERS:
DHL Express Bangladesh, Dhaka, Bangladesh
DHL Express, Makati, Philippines
DHL Express United Arab Emirates, Dubai, United Arab Emirates
BRONZE STEVIE WINNERS:
DHL Express Argentina SA, Buenos Aires, Argentina
DHL Express (Canada) Ltd, Brampton, ON, Canada
DHL Express, Doha, Qatar
DHL Express El Salvador, San Salvador, El Salvador
DHL Express Kuwait, Ardiya, Kuwait
DHL Express, Lagos, Nigeria: DHL Cote DIvoire Customer Service_1
DHL Express, Lagos, Nigeria: DHL Express Nigeria
DHL Express Mexico, Mexico City , DF Mexico
DHL Dominicana, Santo Domingo, Dominican Republic
DHL Express Sub Saharan Africa, Cape Town, WC South Africa
EMKAY Inc, Itasca, IL USA
MTM Inc., Lake St. Louis, MO USA

Customer Service Department of the Year - Computer Hardware 
GOLD STEVIE WINNER:
Service Express, Grand Rapids, MI USA: SEI's Exceptional Customer Service Experience
BRONZE STEVIE WINNER:
Black Box Network Services, Lawrence, PA USA: Black Box Corporation

Customer Service Department of the Year - Computer Services 
GOLD STEVIE WINNER:
Datapipe, Jersey City, NJ USA 
SILVER STEVIE WINNER:
INetU, Allentown, PA USA
BRONZE STEVIE WINNERS:
Black Knight Financial Services, Jacksonville, FL USA
Network Alliance, Reston, VA USA

Customer Service Department of the Year - Computer Software - Up to 100 Employees 
GOLD STEVIE WINNER:
Druva Inc., Sunnyvale, CA USA
SILVER STEVIE WINNERS:
CareerArc, Burbank, CA USA 
Datalight Inc, Bothell, WA USA
dESCO, Fort Myers, FL USA
OmniUpdate, Camarillo, CA USA 
Photodex, Austin, TX USA 
Rocket Matter, Boca Raton, FL USA 
BRONZE STEVIE WINNERS:
B&L Information Systems, Bridgman, MI USA 
eMaint Enterprises, Marlton, NJ USA 
Frontline Technologies, Malvern, PA USA 
Guidebook, Inc., San Francisco, CA USA
NextAce, Orange, CA USA 
Qorus Software, Seattle, WA USA 
Replicon, Redwood City, CA USA 
Telogis Inc., Aliso Viejo, CA USA:
TTNLearning, Minneapolis, MN USA

Customer Service Department of the Year - Computer Software - 100 or More Employees 
GOLD STEVIE WINNER:
Jobvite, San Mateo, CA USA
SILVER STEVIE WINNERS:
Aternity Inc., Westborough, MA USA 
Bronto Software, Durham, NC USA 
Carbonite, Inc., Lewiston, ME USA 
Cvent Inc, McLean, VA USA 
GPS Insight, Scottsdale, AZ USA 
Intronis, Chelmsford, MA USA
Pushpay Holdings Limited, Redmond, WA USA 
WP Engine, Austin, TX USA
BRONZE STEVIE WINNERS:
AppRiver, Gulf Breeze, FL USA
Beeline, Jacksonville, FL USA
Daxko, Birmingham, AL USA 
GoodData, San Francisco, CA USA 
iCIMS, Matawan, NJ USA 
Intralinks, New York, NY USA
Kaspersky Lab, Woburn, MA USA 
Kepware Technologies, Portland, ME USA        
LeanLogistics, Inc., Holland, MI USA 
Oildex, Denver, CO USA 
Siteimprove, Inc., Minneapolis, MN USA 
SoftPro, Raleigh, NC USA 
SYSPRO, Costa Mesa, CA USA
WalkMe, San Francisco, CA USA 

Customer Service Department of the Year - Financial Services - Up to 100 Employees 
GOLD STEVIE WINNER:
NYCM Insurance, Edmeston, NY USA
BRONZE STEVIE WINNERS:
eMoney Advisor, LLC, Conshohocken, PA USA
Inova Payroll, Nashville, TN USA
Provident Financial Bulgaria, Sofia, Bulgaria

Customer Service Department of the Year - Financial Services - 100 or More Employees 
GOLD STEVIE WINNER:
Wells Fargo, San Francisco, CA USA: Wells Fargo Treasury Management
SILVER STEVIE WINNERS:
AllClear ID, Austin, TX USA 
Paycor, Inc.,  Cincinnati, OH USA 
BRONZE STEVIE WINNERS:
Family Heritage Life Insurance Company of America, Broadview Heights, OH USA 
Fidelity Investments, Boston, MA USA
John Hancock Financial Services, Boston, MA USA: John Hancock Life Insurance
SurePayroll, Inc., Glenview, IL USA 
United Shore Financial Services, Troy, MI USA 

Customer Service Department of the Year - Healthcare, Pharmaceuticals, and Related Industries 
GOLD STEVIE WINNER:
TSI Healthcare, Chapel Hill, NC USA 
SILVER STEVIE WINNER:
Halyard Health, Irvine CA USA
BRONZE STEVIE WINNERS:
Bloom Health, Minneapolis, MN USA 
Grand Rounds, San Francisco, CA USA 
Navicure, Duluth, GA USA
USANA Health Sciences, Salt Lake City, UT USA: USANA Australia

Customer Service Department of the Year - Leisure & Tourism
GOLD STEVIE WINNER:
Marriott International, Inc., Bethesda, MD USA
SILVER STEVIE WINNER:
Marriott Vacation Club International, Orlando, FL USA 

Customer Service Department of the Year - Public Services & Education 
GOLD STEVIE WINNER:
Human Resources Development Fund, Riyadh, Saudi Arabia
SILVER STEVIE WINNERS:
OmniUpdate, Camarillo, CA USA
PublicSchoolWORKS, Inc. Cincinnati, OH USA
BRONZE STEVIE WINNERS:
Federal Motor Carrier Safety Administration (FMCSA), Washington, DC USA
Istanbul Metropolitan Municipality Logistic Support Center, Istanbul, Turkey
Safe2Drive, Jamul, CA USA
Social Sentinel, Inc., Burlington, VT USA

Customer Service Department of the Year - Retail 
GOLD STEVIE WINNER:
Wayfair, Boston, MA USA
SILVER STEVIE WINNER:
Kohl's Department Stores - Credit Division, Menomonee Falls, WI USA
BRONZE STEVIE WINNER:
Beepi, Los Altos, CA USA

Customer Service Department of the Year - Telecommunications 
GOLD STEVIE WINNER:
GENBAND, Frisco, TX USA 
SILVER STEVIE WINNERS:
Masergy Communications, Inc., Plano, TX USA
MetTel, New York, NY USA 
BRONZE STEVIE WINNERS:
Infinite Conferencing, Springfield, NJ USA 
Nextiva, Scottsdale, AZ USA 
ReadyTalk, Denver, CO USA 
Vonage Holdings Corp., Holmdel, NJ USA

Customer Service Department of the Year - All Other Industries 
GOLD STEVIE WINNER:
HomeServe USA, Norwalk, CT USA
SILVER STEVIE WINNERS:
ClearVision Optical Company, Hauppauge, NY USA
CubeSmart, Malvern, PA USA
NakedWines.com, Napa Valley, CA USA
On Call International, Salem, NH USA
Reputation.com, Redwood City, CA USA
Rimini Street, Inc., Pleasanton, CA USA
TouchBistro, New York, NY USA 
BRONZE STEVIE WINNERS:
Alliance Laundry Systems Ripon, WI USA
CARCHEX, Hunt Valley, MD USA
DiCentral, Houston, TX USA
DONAN, Louisville, KY USA
IDT911, Scottsdale, AZ USA
JONCKERS, Westminster, CO USA
LECMPA, Southfield, MI USA
Legacy.com, Evanston, IL USA
SquareTrade, San Francisco, CA USA

CUSTOMER SERVICE SUCCESS CATEGORIES

Customer Service Success - Business Service Industries 
GOLD STEVIE WINNER:
John Hancock Financial Services, Boston, MA USA: Service Success Along the Way
SILVER STEVIE WINNER:
SAHOURI Insurance, McLean, VA USA: SAHOURI Insurance

Customer Service Success - Technology Industries 
GOLD STEVIE WINNER:
Wagepoint, Kitchener-Waterloo, ON, Canada: Wagepoint - Where customers are part of the family
SILVER STEVIE WINNER:
Calabrio, Minneapolis, MN USA: Calabrio's Customer Service Success
BRONZE STEVIE WINNERS:
Aplos Software, Fresno, CA USA: Aplos Builds Customer Confidence To Find Customer Service Success
Cisco Systems, Inc., Feltham, United Kingdom: Service Logistics and Operations Best Practice in the Delivery of Field Services
Patagonia Health, Cary, NC USA: Patagonia Health: Trust Comes from Providing Great Service

Customer Service Success - All Other Services and Industries 
GOLD STEVIE WINNER:
IDG TechNetwork, New York, NY USA: IDG TechNetwork's Customer Service Success
SILVER STEVIE WINNER:
Istanbul Metropolitan Municipality Youth Assembly, Istanbul, Turkey: IMM Youth Assembly's Successful Projects
BRONZE STEVIE WINNER:
Selvice Service Co., Ltd., Osaka, Japan: Selvice Service's Maple Halloween

NEW PRODUCT & SERVICE CATEGORIES

Business Intelligence Solution - New 
GOLD STEVIE WINNER:
Ally Bank, Detroit, Mi USA: Ally Bank's Ally Assist(SM) Mobile Virtual Assistant
SILVER STEVIE WINNERS:
Enterprise Fleet Management, St. Louis, MO USA: Enterprise Fleet Management: Fleet Planning Toolkit
Hopi, Istanbul, Turkey: Hopi, The App Of Shopping
Netchex, Mandeville, LA USA: Netchex's ACA Central Dashboard
BRONZE STEVIE WINNERS:
JONCKERS, Westminster, CO USA: JONCKERSdashboard - an MIS for globalization
WACUL Inc., Tokyo, Japan: AI Analyst
WNS Global Services, Mumbai, India: QBay

Business Intelligence Solution - New Version 
GOLD STEVIE WINNER:
Steton, Salt Lake City, UT USA: Steton Mobile Auditor - Improving Customer Experience with Compliance BI
SILVER STEVIE WINNERS:
Donlen Fleet Leasing/Management, Northbrook, IL USA: Donlen DriverPoint Telematics Solution
TTNET, Istanbul, Turkey: Accessible Tivibu
BRONZE STEVIE WINNERS:
CallidusCloud, Dublin, CA USA: CallidusCloud Automates the Sales Process with the Lead to Money Suite
CallidusCloud, Dublin, CA USA: CallidusCloud's Platform Predicts and Manages Dynamic Incentive Plans
Verint Systems, Alpharetta, GA USA: Driving Top Notch Customer Service Through Customer and Employee Insight

Collaboration Solution - New 
GOLD STEVIE WINNER:
Allego, Needham, MA USA: Harnessing the power of video and mobile technology to transform sales training and enablement
BRONZE STEVIE WINNER:
Philadelphia Insurance Companies, Bala Cynwyd, PA USA: PHLY's Collaboration Solution - The HUB

Collaboration Solution - New Version 
GOLD STEVIE WINNER:
Turkiye Is Bankasi A.S., Istanbul, Turkey: Isbank Parakod Cinemaximum
BRONZE STEVIE WINNERS:
bigtincan, Waltham, MA USA: When mobile matters most - Using bigtincan hub 5.0 to usher in a new era of productivity for the mobile workforce
Broadview Networks, Rye Brook, NY USA: Broadview Networks' OfficeSuite HD Meeting«
GetResponse, Gdansk, Poland: ClickMeeting

Contact Center Solution - New 
GOLD STEVIE WINNER:
Coveo, San Mateo, CA USA: Coveo Reveal
SILVER STEVIE WINNERS:
NewVoiceMedia, San Francisco, CA USA: NewVoiceMedia - The best in cloud contact center technology
NICE Systems, Paramus, NJ USA: NICE Robotic Automation
NICE Systems, Ra'anana, Israel: NICE Journey Voice of the Customer (Journey VOC)
BRONZE STEVIE WINNERS:
C3i Healthcare Connections, a division of Telerx, King of Prussia, PA USA: CaseTrack360
Interactive Intelligence, Indianapolis, IN USA: Interactive Intelligence PureCloud Engage
John Hancock Financial Services, Boston, MA USA: Putting our Customers First!
John Hancock Financial Services, Boston, MA USA: Raise the Bar
SalesBox, Houston, TX USA: Sales Crush Saga - Sales Contest App for Outbound calling

Contact Center Solution - New Version
GOLD STEVIE WINNER:
Microsoft Dynamics CRM, Bellevue, WA USA: Microsoft Dynamics CRM 2016
SILVER STEVIE WINNER:
NICE Systems, Ra'anana, Israel: NICE Engage Platform - Search and Retention Management
BRONZE STEVIE WINNERS:
NewVoiceMedia, San Francisco, CA USA: NewVoiceMedia - The best in cloud contact center technology
Wheels, Inc., Des Plaines, IL USA: Wheels' New Internal Roadside Service Follow-Up Process

Incentive Management Solution - New 
GOLD STEVIE WINNER:
Hoopla Software, San Jose, CA USA: Hoopla 5 Drives Improved Team and Individual Performance
SILVER STEVIE WINNER:
Treeline, Incorporated, Wakefield, MA USA: Treeline, Inc.-Incentive Management Solution
BRONZE STEVIE WINNER:
Nationwide, Columbus, OH USA: Nationwide Implements Enterprise Gamification Software to Increase Employee Engagement & Sales

Incentive Management Solution - New Version 
GOLD STEVIE WINNER:
Bupa Global, Miami, FL USA: Bupa Rewards - A New Multi-lingual Incentive Management Solution
BRONZE STEVIE WINNERS:
NICE Systems, Ra'anana, Israel: NICE Sales Performance Management Suite
NorthStar EMS, Tuscaloosa, AL USA: Employee Marketing Drives Transport Performance
Xactly, San Jose, CA USA: Xactly Incent

IVR or Web Service Solution - New 
GOLD STEVIE WINNER:
WACUL Inc., Tokyo, Japan: AI Analyst
BRONZE STEVIE WINNERS:
CSA Travel Protection, San Diego, CA USA: CSA Travel Protection’s eClaims Online Claims Portal
WNS Global Services, Mumbai, India: SmartProSM

IVR or Web Service Solution - New Version 
GOLD STEVIE WINNER:
Convergys , Cincinnati, OH USA: Convergys FastPath Development Environment
BRONZE STEVIE WINNER:
Odeabank, Istanbul, Turkey: Odeabank IVR -New Version

Marketing Solution - New 
GOLD STEVIE WINNER:
Revana, Tempe, AZ USA: Revana AQ360: A Search-to-Sales Solution for the Digital Age
SILVER STEVIE WINNERS:
Turkiye Is Bankasi A.S., Istanbul, Turkey: Turkiye Is Bankasi A.S's Permission Marketing Initiative
WACUL Inc., Tokyo, Japan: AI Analyst
BRONZE STEVIE WINNERS:
G2A, Rzeszow, Poland: G2A Land Oculus Virtual Reality (VR) Project
Vodafone Turkey, Istanbul, Turkey: Vodafone Turkey's 'Pusula'
Odeabank, Istanbul, Turkey: Felix - The easiest way of having a loan
ZoomInfo, Waltham, MA USA: How ZoomInfo Improves Lead Generation

Marketing Solution - New Version 
GOLD STEVIE WINNER:
DenizBank, Istanbul, Turkey: Fastest Loan for SMEs
BRONZE STEVIE WINNER:
Outsell, Minneapolis, MN USA: Outsell Fuel

Relationship Management Solution - New 
GOLD STEVIE WINNER:
AutoPoint, South Jordan, UT USA: OwnerCare from AutoPoint
SILVER STEVIE WINNERS:
HubSpot, Cambridge, MA USA: HubSpot's CRM Saves You Time (And LOTS of Money)
Impartner, South Jordan, UT USA: Impartner PRM: The Next Generation of Partner Relationship Management
BRONZE STEVIE WINNERS:
Ofisim.com, Istanbul, Turkey: Ofisim.com: Cloud based XRM solution for SMBs
Yapi Kredi Bank, Istanbul, Turkey: 44 PROGRAM: Together Stronger

Relationship Management Solution - New Version 
GOLD STEVIE WINNER:
Tactile, Redwood City, CA USA: Tactile is Revolutionizing the Daily Lives of Field Sales Professionals Through the Power of Mobile Sales Productivity
SILVER STEVIE WINNER:
Pacific Life, Newport Beach, CA USA: Producer Alliance 2.0 - The Next Evolution in the Fixed Producer Relationship
BRONZE STEVIE WINNERS:
Bpm'online, Boston, MA USA: Bpm'online
PipelineDeals, Seattle, WA USA: PipelineDeals Accelerator
SugarCRM, Cupertino, CA USA: Sugar 7.6: Combining Best in Class Business Process Management (BPM) Consumer Grade User Experience

Sales Automation Solution - New 
GOLD STEVIE WINNER:
ConnectLeader® LLC, Salem, NH USA: ConnectLeader for Salesforce
SILVER STEVIE WINNER:
PGi, Atlanta, GA USA: PGi's Newly Released iMeet Sales Accelerator
BRONZE STEVIE WINNER:
ClearSlide, San Francisco, CA USA: ClearSlide Mail Mobile Brings Innovative Technology to Salespeople

Sales Automation Solution - New Version 
GOLD STEVIE WINNER:
ClearSlide, San Francisco, CA USA: ClearSlide Mail Improves Sales Automation
SILVER STEVIE WINNERS:
Sales Partnerships, Inc., Westminster, CO USA: SPI's Field Sales Automation Blitzes the US
Salesforce, San Francisco, CA USA: Salesforce Lightning
BRONZE STEVIE WINNERS:
Intelliverse, Atlanta, GA USA: Intelliverse's Sales Automation Application 3.3
Seismic, San Diego, CA USA: Seismic Unveils Outlook Integration for Increased Sales Rep Productivity

SOLUTION PROVIDER CATEGORIES

Sales Consulting Practice of the Year 
GOLD STEVIE WINNER:
Sales Partnerships, Inc., Westminster, CO USA: A Beautiful Reinvention of Selling
SILVER STEVIE WINNERS:
EFG Companies. Irving, TX USA: Raising the Bar in Client Service
Imparta Inc., Austin, TX USA: Imparta Inc.
BRONZE STEVIE WINNERS:
Confero Inc., Raleigh NC USA: Leveraging mystery shopping and employee engagement for maximum sales
HGS, Lisle, IL USA: Improving Enterprise Sales with Speed, Effectiveness, and Visibility
Janek Performance Group, Las Vegas, NV USA: Janek Performance Group

Sales Training Practice of the Year 
GOLD STEVIE WINNER:
Imparta Inc., Austin, TX USA: Imparta Inc.
SILVER STEVIE WINNERS:
iSpeak, Inc., Round Rock, TX USA: iSpeak and IGT
Janek Performance Group, Las Vegas, NV USA: Janek Performance Group
MarketBridge, Bethesda, MD USA: MarketBridge
Wilson Learning, Minneapolis, MN USA: Wilson Learning
BRONZE STEVIE WINNERS:
The Brooks Group, Greensboro, NC USA: The Brooks Group
Carew International, Inc., Cincinnati, OH USA: Carew International
MAVI Interactive, LLC, Doylestown, PA USA: "Waisimo" customer service training game with LC Waikiki
mLevel, Chicago, IL USA: mLevel's Partnership with Microsoft Azure
New York Community Bancorp, Inc., Westbury, NY USA: Building Business Customer Relationships

Sales Outsourcing Provider of the Year
GOLD STEVIE WINNER:
Sales Partnerships, Inc., Westminster, CO USA: Sales Outsourcing Leader Wins Head to Head Yet Again
SILVER STEVIE WINNER:
Revana, Tempe, AZ USA: Revana - Integrated Sales and Marketing Solutions Drives Superior Outcomes for Clients
BRONZE STEVIE WINNER:
GuideWell Connect, Jacksonville, FL USA: Partnering for Success

Incentive, Rewards, or Recognition Provider of the Year 
GOLD STEVIE WINNER:
MarketBridge, Bethesda, MD USA: MarketBridge
SILVER STEVIE WINNERS:
EXTRA Loyalty Solutions Co., Istanbul, Turkey: Tailored Loyalty Solutions for our Clients to Increase Their Sales and Customer Engagement
GuideWell Connect, Jacksonville, FL USA: Flexible Work Arrangements = Win-Win
BRONZE STEVIE WINNERS:
GuideWell Connect, Jacksonville, FL USA: Change Leaders Committed to Continuous Improvement
GuideWell Connect, Jacksonville, FL USA: Curtain Call - Top Performers Have Chance to Razzle Dazzle ‘em

Customer Service or Call Center Consulting Practice of the Year 
GOLD STEVIE WINNER:
Cisco Systems, San Jose, CA USA: Cisco Support Community drives innovation and $433M+ savings in for Customer Service
SILVER STEVIE WINNER:
Confero Inc., Raleigh NC USA: Leveraging mystery shopping and employee engagement for maximum sales
BRONZE STEVIE WINNER:
AdCom8, Costa Mesa, CA USA: AdCom8

Customer Service or Call Center Training Practice of the Year 
GOLD STEVIE WINNER:
LiveOps, Scottsdale, AZ USA: LiveOps Learning Methodology Transition For Enterprise Call Types
BRONZE STEVIE WINNER:
OptumRx, Irvine, CA USA: OptumRx Learning Services

Sales or Customer Service Solutions Technology Partner of the Year 
GOLD STEVIE WINNER:
Mattersight, Chicago, Il USA: Creating Chemistry in the Call Center
SILVER STEVIE WINNERS:
Brainshark, Inc., Waltham, MA USA: Brainshark, Inc.
Fundation Group LLC, New York, NY USA: First Integrated Partnership Between Online Lender and Traditional Bank
mLevel, Chicago, IL USA: mLevel's Partnership with Microsoft Azure
BRONZE STEVIE WINNERS:
Apttus, San Mateo, CA USA: Apttus Quote-to-Cash
Black Knight Financial Services Data & Analytics, Irvine, CA USA: BKFS Data Analytics
Imparta Inc., Austin, TX USA: Imparta Inc
Microsoft Dynamics CRM, Bellevue, WA USA: Parature, from Microsoft
NewVoiceMedia, San Francisco, CA USA: The best in sales and service cloud contact center technology

Contact Center or Customer Service Outsourcing Provider of the Year 
GOLD STEVIE WINNER:
Conectys, Bucharest, Romania: Conectys
BRONZE STEVIE WINNER:
Concentrix, Fremont, CA USA: Concentrix: World Class Customer Service Decathlete

BUSINESS DEVELOPMENT CATEGORIES

Business Development Executive of the Year 
GOLD STEVIE WINNER:
Thought Bubble, Brisbane, Australia: Nyree McKenzie, Managing Director and Principal Consultant
SILVER STEVIE WINNER:
Digital Risk, Maitland FL USA: Laura Williamson, SVP, Client Services
BRONZE STEVIE WINNERS:
BenefitMall, Dallas, TX USA: Tiffany Stiller, VP of Carrier Relations
Digital Risk, Maitland FL USA: Leo Loomie, VP, Client Services

Business Development Professional of the Year 
GOLD STEVIE WINNER:
Lennox Industries, Inc., Richardson, TX USA: Bill Carlson, Director of Retail National Accounts
SILVER STEVIE WINNER:
Sales Partnerships, Inc., Westminster, CO USA: Justin Schust - Pioneering a New Product in the Green Sector
BRONZE STEVIE WINNER:
Digital Risk, Maitland FL USA: Kelly Peyton, Manager, Client Services

Business Development Achievement of the Year - Services Industries 
GOLD STEVIE WINNER:
Thought Bubble, Brisbane, Australia: Thought Bubble's Business Development Achievements
SILVER STEVIE WINNER:
ZiraatBank, Ankara, Turkey: ZiraatBank Business Development Achievement

Business Development Achievement of the Year - Technology Industries 
GOLD STEVIE WINNER:
B&L Information Systems, Bridgman, MI USA: B&L Information Systems Bus. Dev. Achievements
SILVER STEVIE WINNER:
Treeline, Incorporated, Wakefield, MA USA: Treeline, Inc.-Business Development Achievement
BRONZE STEVIE WINNER:
Pushpay Holdings Limited, Redmond, WA USA: Pushpay’s Business Development Achievements

Business Development Achievement of the Year - All Other Industries 
GOLD STEVIE WINNER:
EFG Companies, Irving, TX USA: Quality Service Leads to Quality Growth
SILVER STEVIE WINNERS:
Lennox Industries, Inc., Richardson, TX USA: Lennox Business Development Achievements
iHeartMedia, New York, NY USA: iHeartMedia's Business Development Achievements