Judging of the 2018 Stevie® Awards for Sales & Customer Service was conducted in November 2017 - January 2018 by more than 150 professionals worldwide.  Their average scores determined the Finalists, and the Gold, Silver and Bronze Stevie-winner placements among the Finalists to be revealed at the February 23 awards gala in Las Vegas.

2018 Jury Chairs:  these professionals led the judging of the 2018 awards.

Customer Service & Contact Center Individuals
Chair: Lisa Oswald, Senior Vice President, Customer Service, Travelzoo, New York, New York, USA

Customer Service & Contact Center Teams and Customer Service Success
Chair: Art Gairo, Senior Vice President, Evolve IP, Wayne, Pennsylvania, USA

Customer Service Departments & Achievements
Chair: Matt Medina, Senior Director OF SMB Customer Service, Dun & Bradstreet, Tucson, Arizona, USA  

New Products and Solution Providers
Chair: Ben Martin, Vice President, Client Support, Network Alliance, Reston, Virginia, USA

Sales Achievements & Business Development
Chair: Jay Fortuna, President & Chief Learning Officer, Jado Solutions, Chicago, Illinois, USA

Sales Individuals & Sales Distinction
Chair: Tiffany Wagner, Global Process Executive for Account Planning, SAP, Newtown Square, Pennsylvania, USA  

Sales Teams
Chair: Dan Stalp, President, Sandler Training, Kansas City, Missouri, USA