Preliminary judging of the 2017 Stevie® Awards for Sales & Customer Service was conducted in November 2016 - January 2017 by business professionals worldwide. Their average scores determined the Finalists that were eligible to be included in final judging.
Final judging was conducted in late January to early February 2017 by members of seven specialized committees. Their average scores determined the Gold, Silver and Bronze Stevie Award placements from among the Finalists. We thank all of the judges for their time, interest and insights.
2017 Final Judging Committee Chairs: these professionals led the final judging committees for the 2016 awards.
CUSTOMER SERVICE DEPARTMENT & CUSTOMER SERVICE SUCCESS
Chair: Chuck Browne, Customer Care Operations Manager, Vivint, Provo, Utah USA
CUSTOMER SERVICE/CONTACT CENTER INDIVIDUAL & CUSTOMER SERVICE/CONTACT CENTER ACHIEVEMENT
Chair: Will O’Keeffe, Global Customer Support, Acquia, Inc, Burlington, Massachusetts USA
CUSTOMER SERVICE/CONTACT CENTER TEAM
Chair: George Cleveland, VP of Channel Operations, Cricket Wireless, Atlanta, Georgia USA
SALES ACHIEVEMENT & NEW PRODUCT & SERVICE
Chair: Kelly Waltrich, SVP of Marketing & Communications, eMoney Advisor LLC, Radnor, Pennsylvania USA
SALES INDIVIDUAL & BUSINESS DEVELOPMENT
Chair: Stephen Gill, President, Stephen Gill Associates, Aston on Trent, Derbyshire, United Kingdom
SALES TEAM & SALES DISTINCTION
Chair: Jeff Taylor, Co-Founder & Managing Partner, Digital Risk, Maitland, Florida USA
SOLUTION PROVIDER
Chair: Alaa Jamaleddine, Senior Back Office Advisor, DHL Express, Beirut, Lebanon
