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Customer Service/Contact Center Individual & Business Development Judges

2019 JURY CHAIR

Vanessa BranwynVanessa Brangwyn, Chief Customer Officer, Achievers, Toronto, Ontario, Canada

As the Chief Customer Officer at Achievers, Vanessa is focused on helping clients develop and cultivate an employee engagement and recognition strategy that ultimately aligns with, and contributes to the attainment of strategic business objectives.  Since 2011, Vanessa has had the opportunity to lead and develop a fantastic team of CSMs and partner with many diverse organizations who share her passion for creating a work environment committed to employee recognition as a key driver of business success.  Vanessa has nearly 15 years of experience working for high-growth technology companies. Prior to joining Achievers, she held various Client Services positions at leading software organizations, including Workbrain and Eloqua, where she specialized in Client Strategy and Education & Best Practices Delivery.  Vanessa holds a double honours degree in Psychology and Marketing Management from the University of Guelph, Ontario, Canada.