What's New & Different for 2026

Eligibility Timeframe:

• Eligibility extends from July 1, 2023 through January 14, 2026.  Nominations should cite achievements made during that window.

Entry Deadlines

• November 5, 2025: Early-bird entry deadline - entry fees discounted by $45
• December 4: Final entry deadline.  Late fees will apply after this deadline, even for categories for which there are no entry fees.
• January 14, 2026: Last day late entries will be accepted with payment of $55 late fee per entry.  Note that this deadline will not be extended.

Entry Fees

• Entry fees have been raised by $10 per submission from the 2025 competition.

New Categories

• There is an entirely new group of categories, called AI & Digital Transformation Categories, with two subsections
     Customer Service
     Sales
• Other new categories, which you can explore here, include
   
  • Rising Star in Sales (Under 30) - There is no entry fee for this category.
     

  • Cross-Functional Sales Collaboration Team of the Year

  • Sustainable Sales Practice Achievement

  • Sales Distinction of the Year - Startups & Scaleups

  • Customer Empathy Advocate of the Year

  • Achievement in Global Customer Service Excellence

  • Customer Service Department of the Year – Digital-First Services

  • Customer Service Department of the Year – Global Operations

  • Business Development Achievement of the Year - Digital Commerce Enablement

  • Business Development Achievement of the Year - Sustainability

  • AI-Powered Sales or Service Solution – New or New Version

  • AI-Powered Sales or Service Solution – Implementation

  • Sustainable Tech Solution for Sales & Service – New or New Version

  • Sustainable Tech Solution for Sales & Service – Implementation

  • Best Advance in Product Innovation

  • Product Feature of the Year

  • Digital Enablement Provider of the Year

  • Sales & Service Ecosystem Enabler of the Year

  • Best Use of Thought Leadership in Digital Transformation

  • Thought Leadership in Diversity, Equity & Inclusion in Sales or Service

  • Thought Leadership Campaign of the Year – Multi-Channel Strategy