Judges

Preliminary judging of the 2016 Stevie® Awards for Sales & Customer Service was conducted in November 2015 - January 2016 by business professionals worldwide.  Their average scores determined the Finalists that were eligible to be included in final judging.

Want to participate in the 2017 judging process? Apply here.

Final judging was conducted in late January to early February 2016 by members of seven specialized committees.  Their average scores determined the Gold, Silver and Bronze Stevie Award placements from among the Finalists.   We thank all of the judges for their time, interest and insights.

2016 Final Judging Committee Chairs:  these professionals led the final judging committees for the 2016 awards.

SALES TEAM/SALES ACHIEVEMENT/SERVICE PROVIDER
Chair: Rob Jeppsen, Senior Vice President & General Manager, HireVue Accelerate, HireVue, Inc., South Jordan, Utah, USA

SALES DISTINCTION/NEW PRODUCT & SERVICE
Chair: Mike Hart, Vice President, Sales, Lennox Residential, Lennox Industries, Inc., Richardson, Texas, USA

CUSTOMER SERVICE SUCCESS & CUSTOMER SERVICE/CONTACT CENTER ACHIEVEMENT
Chair: Jo Wimble-Groves, Business Support Director, Active Digital, Lamberhurst, Kent, United Kingdom

CUSTOMER SERVICE/CONTACT CENTER INDIVIDUAL
Chair: Michael Anthony, Managing Director, OnForce (a division of Beeline), Jacksonville, Florida, USA

SALES INDIVIDUAL/BUSINESS DEVELOPMENT
Chair: Jackie Coffey, CHIE, Vice President, Telemarketing, GuideWell Connect, Jacksonville, Florida, USA

CUSTOMER SERVICE/CONTACT CENTER TEAM
Chair: Kadir Mustafa Öztürk, Executive Vice President, Alternative Delivery Channels & Digital Banking Projects, Intertech A.Ş., Istanbul, Turkey

CUSTOMER SERVICE DEPARTMENT
Chair: Rebecca V. Eclipse, Chief Customer Experience Officer, Globe Telecom, Inc., Bonifacio Global City, The Philippines