2016 Preliminary Judges
The following professionals participated in preliminary-round judging of the 10th annual Stevie® Awards for Sales & Customer Service from November 2015 to January 2016. Their average scores determined the Finalists in the sales awards, contact center awards, business development awards, and customer service awards categories. We thank them for their time, insights and interest.
Asburche Adalan, Sr. Manager, Business & Sales Development, DHL Express USA, Plantation, FL USA
Maryam Alhashmi, Deputy Representative of Quality, Fujairah Police GHQ, Fujairah, United Arab Emirates
Amal Al-Najjar, HR Manager, FLUOR / FDH JV, Ahmadi, Kuwait
Yeshiyah Amariel, Executive Consultant, Initiated Marketing, Chicago, IL USA
Tirupathi Anand, Strategy Advisor, Motivaluate Consulting & Training, Dubai, United Arab Emirates
David Araujo, DP DHL, DHL Express, São Paulo, Brazil
Heather Arthur, Director, Business Care, Rogers Communications Inc., Brampton, ON, Canada
David Ashton, Chief Revenue Officer, Jonckers, Boulder, CO USA
Tristan Averett, Associate Manager, Allscripts, Salem, OR USA
Jamal Ayyad, Vice President- Service Delivery, SurePayroll, Glenview, IL USA
Stuart Bankey, Manager, Community Management, Rackspace, Windcrest, TX USA
Nick Broadbent, VP Global Support, DataCore Software, Reading, GA USA
Steve Butler, Vice President, CXACT, Arlington, VA USA
Pembe Candaner, Founder, President, Pro-To-Cool, Istanbul, Turkey
Lucia Caron, Manager, Customer Support, Verint Systems Inc., Herndon, VA USA
Beth Castro, AVP - Commercial Enablement, AT&T, Energy Business Solutions, Dallas, TX USA
Deepak Chawla, Vice President of Worldwide Support, Nutanix, Fremont, CA USA
Lebin Ebru Cokisler, Head of Corporate Communications, ANADOLU GROUP, Istanbul, Turkey
Jeanne Conger, Senior VP of Sales and Marketing Operations, Rausch Coleman Homes, Fayetteville, AR USA
Jason Copeland, Vice President - Sales, SurePayroll, Inc., Glenview, IL USA
Tom Cross, CEO, TECHtionary, Boulder, CO, USA
John Cushman, Vice President & Chief Business Strategist, Tech Mahindra, Dallas, TX USA
Amjad Daoud, Program Coordinator - Archival Program, Higher Colleges of Technology, United Arab Emirates
Churchill Dass Prince, Founder & CEO, Sales Intelligence Services, Inc, Silver Spring, MD USA
Karla Davis, General Manager, Plantation Resort, Surfside Beach, SC USA
Robyn Davis, Owner, When I Need Help, Columbia, SC USA
Luis Deza, General Manager, Canto Rodado Consulting, Miraflores Lima, Peru
Brent Dierking, Director, Business Development/Strategic Planning, NorthStar EMS, Birmingham, AL USA
Liliya Dimitrova, Customer Service Manager, Provident Financial Bulgaria, Bulgaria
Sheryl Dobson, Director of Customer Support, J2 Global Cloud Services, Customer Support, Ottawa, ON Canada
Teresa Dos Santos, Director, Business Interiors, Pensacola, FL USA
Alan Dowler, Operations Manager, Hamilton Jewelers, Princeton, NJ USA
Eve Dumovich, Publisher, Snowline Publishing, Ashford, WA USA
Laura Edgerton, Director, US Marketing, Manulife Asset Management, Boston, MA USA
Jessica Eker, Senior VP, Global Life Sciences Practice, Transperfect, New York, NY USA
Ed Ellsasser, President, PrimeGroup Insurance, Tampa, FL USA
Andrew J. Filipowski, Executive Chairman & CEO, SilkRoad Technology, Winston Salem, NC USA
Osman Firat, Customer Lifecycle Management Director, B/S/H Turkey, Istanbul, Turkey
Mark Fleming, Performance Manager, Delta Air Lines, Sales Support, Minneapolis, MN USA
William Garrick, Vice President, OptumRx, Costa Mesa, CA USA
Stephen Gill, President, Stephen Gill Associates, Derby, United Kingdom
Allison Golsby, CEO, ConsultMine, Brisbane, QLD Australia
Jeanine Greer, Inside Sales Representative, En Pointe Technologies, Chicago, IL USA
Robert Gregory, Senior Director - Hosting Support, GoDaddy, Scottsdale, AZ USA
Ankush Gupta, Vice President - Marketing, QEDBaton Enabled Services Pvt Ltd, Pune, India
Nabyl Hassain, Director Telesales Americas, DHL Global Forwarding, Miami, FL USA
Mary Henson, Membership Care Coordinator, United States Equestrian Federation, Customer Care Center, Lexington, KY USA
Phillip Horvath, Senior VP - Professional Services, Merchant Partners, Redmond, WA USA
Ozan Hunler, Senior Account Manager, AkzoNobel Coatings, Automotive and Aerospace Coatings Izmir, Izmir, Turkey
Linden Ingram, Executive VP Sales, Imparta Inc, Austin, TX USA
Jaimon Jacob, Associate Director - Customer Service & Business Excellence, UAE Exchange Centre LLC, Dubai, United Arab Emirates
Mary Beth Jenkins, Senior Vice President & Chief Operating Officer, UPMC Health Plan, Pittsburgh, PA USA
Becky Johns, Senior Vice President, MarketBridge, Bethesda, MD USA
Rod Jones, Chairman, Strategy to Revenue, Farnham Common, Bucks, United Kingdom
JoAnn Kay, Customer Care Director, GraduationSource, Port Chester, NY USA
Umut Kececioglu, Mobile Services Manager, Yapi Kredi Bank, Turkey
Joshua Kelley, Supervisor, Leadership Operations Training, MTM, Inc., West St Paul, MN USA
Lynn Kiser, Manager, Customer Service, MedCost, Winston-Salem, NC USA
Sandra Lynch, Account Manager, John Hancock, Boston, MA USA
Scott MacGregor, Founder & President, SomethingNew, LLC, Madison, CT USA
David Madacsi, Senior Technical Customer Support Engineer, GrassValley, Lakewood, CO USA
Omar Martínez, Human Resources Manager, DHL Express, Mexico
Wessam Massoud, Programme Delivery Manager, Abu Dhabi Systems & Information Center (ADSIC), Abu Dhabi, United Arab Emirates
Rowena Maxwell, Senior Manager, Accenture, London, United Kingdom
Serkan Memisoglu, Manager, Forte Consultancy Group Dubai, Dubai, United Arab Emirates
Altug Merhap, Senior VP, DenizBank Turkey, DenizBank Genel Müdürlügü, Istanbul, Turkey
Judy Mod, Founder, CEO, & Chief Adoption Officer, RevenueSphere, Atlanta, GA USA
Thomas Moor, Global Director, Strategy and Planning, Sartomer (a business unit of Arkema), Exton, PA USA
Heather Moreland, Commercial Services Executive, Brett Martin, Newtownabbey, Antrim, United Kingdom
Ann Moreth, Sr. Customer Service Engagement Manager, UPMC Health Plan, Pittsburgh, PA USA
Zine Moufakir, Global Sales & Key Account Development Manager, 3M Global Sales Operations, Maplewood, MN USA
Pat Mussieux, Founder, Steps2Happiness Inc., London, ON Canada
Tracy Neiser, Customer Service Manager, Active Exhaust Corp, Toronto, ON Canada
Leticia Padilla, Corporate Recognition and Citizenship, Concentrix, Fremont, CA, USA
Tracy Parco, Director of Training, East West Bank, El Monte, CA USA
Leslie Phillips, Channel & Product Support Manager, GoDaddy, Customer Care Center, Scottsdale, AZ US
Dennis Reno, Senior VP, Customer Service, Proofpoint, Inc., Customer Services, Sunnyvale, CA USA
Peter Rifkind, VP, Client Services, UltraLinq Healthcare Solutions, Inc, New York, NY USA
Bruce Rosenblatt, Senior Housing Consultant, BR Consulting Group, Bonita Springs, FL USA
Sharon Rudd, Organisational Development & Sales Consultant, TNT, Mascot, NSW Australia
Jeremy Santiago, Senior Manager, Cisco, Global Virtual Sales Organization, Dubai, United Arab Emirates
Paula Seeger, Information Support Specialist Sr, ASU Libraries, Tempe, AZ USA
Randy Selleck, Sr. Director, Call Center Operations, Assurant Solutions, Atlanta, GA USA
Priyanka Shah, Vice President, BNY Mellon, Albridge, USA
Dr. Shih Wei Sheu, China Zhi Gong Party:Jiangsu Explore Award, New Taipei City, Taiwan
Karishma Singh, Manager - Business Analyst, Fareportal, Gurgaon Haryana, India
Bella Slade, Consultant, Accenture, Financial Services, London, United Kingdom
Calvin St Juste, Customer Care Executive, CapitalOne, Retail Banking, Ellicott City, MD USA
Alec Stern, Founding Team, Vice President Strategic Innovation, Constant Contact, Waltham, MA USA
Michel Stevens, Senior Consultant, Futurelab, Willebroek, Belgium
Manfred Stockmann, President, Call Center Verband Deutschland e. V., Berlin, Germany
Joshua Strahler, Support Center Manager, Network Alliance, Parkersburg, WV USA
Lori Sullivan, Senior Director, Planning & Logistics, Phoenix Brands, Stamford, CT USA
Rochelle Sutton, Specialist, Customer Experience Management, Accenture, Financial Services, Tarvin, Chester, England
Kate Talbot, Director of Communications, Klick Communications, Santa Monica, CA USA
Anika Tannebaum, Head of Customer Service, Brands4friends, eBay inc., Berlin, Germany
Will Tarrant, Managing Partner, Service Metrics Group, Plano, TX USA
Özge Tekalp, Director, Türk Ekonomi Bankasi A.S - Alternative Sales Channels, Istanbul, Turkey
Rachael Thomas, Consultant, Accenture, Scotland, United Kingdom
Julie Thomas, President and CEO, ValueSelling Associates, Rancho Santa Fe, CA USA
Thomas Thuerling, Customer Service Consultant, Serviceberatung Thuerling, Germany
Emily Truslow, Annuity Customer Service Manager, Securian Financial Group, St Paul, MN USA
Irem Tüzünalper, Founder & CEO, EXTRA Loyalty Solutions Co. Istanbul, Istanbul, Turkey
Richard Tyrrell-Ead, Director, Grass Valley Customer Services, Lakewood, CO USA
Lori Van Dyke, Manager, Customer Care, Access One Inc, Chicago, IL USA
Patrick Van Tolhuyzen, Independent Consultant, Antwerp, Belgium
Naveen Venkat PV, Director - Support Services, Replicon Inc., Bangalore, Karnataka India
William Wade, VP Business Operations, Synapse Group Inc., Stamford, CT USA
Sunil Wadhwa, VP - Customer Success, Druva, Sunnyvale, CA USA
Jim Wagstaff, Managing Director, Jam Factory, Pte. Ltd., Singapore
Charles White, Principal Administrator, International Relations Officer (retired), European Commission, Brussels, Belgium
Lisa Woods, Product Manager, WIN, Madison, WI USA
Leanne Yenush, Non-Cash Compensation Manager, MFS Investment Management, Sales Compliance, Boston, MA USA
Claudia Zacharias, President & CEO, BOC, Pompano Beach, FL USA
Tarek Ziadeh, Customer Service Manager, DHL Express, DP DHL, Beirut, Lebanon