|
Company: ReadyWorks, White Plains, NY
Company Description: ReadyWorks is a digital platform conductor (DPC) that reduces the risk and cost of IT infrastructure transformation. It connects to disparate IT systems, analyzes information about the entire IT estate – endpoints, users, applications, and all their interdependencies – defines the rules for change, and uses AI, machine learning, and intelligent automation to implement those changes.
Nomination Category: New Product & Service Categories - Business Technology
Nomination Sub Category: Asset Management Solution
 Nomination Title: ReadyWorks
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:
Update: November 2021
- If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):
Total 299 words used.
ReadyWorks transforms the way IT programs, including IT asset lifecycle management (ITALM), are managed.
Unlike legacy infrastructure management tools, which create data silos and introduce risk into IT programs, ReadyWorks connects to and orchestrates all these tools. It analyzes information about the entire IT estate – endpoints, users, applications, and all their interdependencies – defines the rules for change, and uses AI, machine learning, and intelligent automation to implement those changes. ReadyWorks provides IT teams with a holistic view of the environment, how future changes will impact that environment, and how and when those changes should be made so that users and business operations are not adversely impacted.
ReadyWorks combines four core components critical to IT program success in one command and control platform to orchestrate existing infrastructure management tools.
- Data Integration: ReadyWorks connects to IT and business systems and leverages AI to clean and normalize critical program data, providing an accurate, real-time view of the entire IT estate in a single pane of glass. ReadyWorks shows which physical and virtual assets are being used, who is using them, where they are located, and all the interdependencies. ReadyWorks reduces the risk of “bad data” and costly errors while eliminating thousands of hours spent manually compiling information from multiple sources on static spreadsheets.
- Analysis and Planning: ReadyWorks then uses this data to analyze program risk and automate planning. ReadyWorks identifies whether or not program readiness criteria have been met and then automatically adds assets to the migration plan.
- Orchestration: ReadyWorks conducts workflow execution for both systems and people, eliminating 50% or more of manual tasks, including communication with end users and stakeholders, data attestation, scheduling, task assignment, and program execution.
- Visualization: ReadyWorks assesses risk and reports on project completion in real time, providing full-transparency into program status for all stakeholders.
- If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
Total 350 words used.
Customer Success Examples:
1) Maintaining a Cutting-edge Innovation Center with ReadyWorks
One of the top five investment banks maintains an innovation center dedicated to internal testing of emerging technologies. The team that maintains the center is responsible for hosting and maintaining the assets being tested. The team must have complete visibility into the location of all devices and parts and who is using them at all times. They must monitor usage, recover assets when projects end, ensure hardware is disposed of securely, and maintain up-to-date audit trails. Failure to track and record the history of these assets can result in security breaches and millions of dollars in fines.
Prior to ReadyWorks, the team managed its asset lifecycle program with a mountain of spreadsheets that were difficult to track and out of date quickly. In addition, staff needed to be on site for assets to be checked in and out of inventory. Using ReadyWorks, the team automated the entire asset lifecycle management process.
Business outcomes include:
- $60M in fines avoided
- $500K+ saved annually
- Comprehensive, real-time view of assets
- Reduction of on-site support
[REDACTED FOR PUBLICATION]
To meet security and regulatory compliance requirements, [REDACTED FOR PUBLICATION] needed to migrate nearly 20,000 endpoints to Windows 10. With the information they needed about these endpoints, users, and the applications running on them siloed in disparate systems, it was difficult to get a clear picture of their environment to determine migration readiness. They needed to see which applications were in use and application owners, then determine if the applications were mission critical and compatible with Windows 10 to create a migration plan that minimized the risk of business disruption.
Readyworks was critical in pulling together and analyzing this information and helping them manage thousands of moving parts including end-user communications, scheduling, and workflow execution. ReadyWorks helped them avoid any surprises that would have completely derailed their transformation program and disrupted operations.
Business outcomes include:
- Accurate application and device inventory.
- Reduced security and compliance exposure.
- 2000 hours of manual effort eliminated.
- Fully automated Windows servicing solution.
Customer success stories
Gartner reviews
Customer Quote
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 255 words used. If the word count is more than 25 words over the limit, please deduct one (1) point from your score.
AMEX GBT Automates Windows Upgrades and Slashes Onboarding Time for Return to Work Initiative by 75%
AMEX GBT uses ReadyWorks to manage its Windows servicing and asset management programs. By leveraging ReadyWorks, GBT maintains complete visibility into assets and their associated properties, ensuring equipment is accounted for and current with latest security and feature updates. In addition to reducing security risks associated with rogue or unaccounted assets, ReadyWorks has saved them 3,000+ labor hours on Windows servicing and 1,500+ hours for their return-to-work initiative.
[REDACTED FOR PUBLICATION]
[REDACTED FOR PUBLICATION] uses ReadyWorks to manage the increasing complexity of IT infrastructure resulting from mergers and acquisitions.
Tradeweb Improves IT Infrastructure Transformation
Tradeweb uses ReadyWorks to manage and continually modernize key IT infrastructure which underpins many of their critical systems.
Fortune 1000 Financial Services Firm Improves Windows Lifecycle Management
When managing over 90,000 endpoints, security, compliance and efficiency become paramount to business success. This financial services firm, which replaces 1/3 of its endpoint estate each year, used ReadyWorks to improve their Windows Servicing program to maintain compliance and has saved 13,000+ hours of labor.
[REDACTED FOR PUBLICATION]
ReadyWorks was utilized to manage the migration of one of [REDACTED FOR PUBLICATION] largest U.S. data centers. Upon successful completion, ReadyWorks was utilized to coordinate the Windows 10 upgrade and parallel hardware refresh for 20,000 PCs across retail branches and corporate centers throughout the US and Europe.
| Attachments/Videos/Links: |
|---|
|
