Company: Webex Events, San Jose, California
Company Description: Webex Events is the end-to-end event management & experience platform powering immersive, intuitive, and inclusive virtual, hybrid, and in-person events. With features like registration, ticketing, schedules, live streaming, & simulive; attendee engagement tools like games, polls, chat, & sponsorship showcase; and in-person products like onsite check-in & badge printing and lead retrieval.
Nomination Category: New Product & Service Categories - Business Technology
Nomination Sub Category: Event Management Solution
 Nomination Title: Webex Events
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:
Webex Events (formerly Socio) was founded in 2016 and has gradually released new product offerings over the years to make us a more complete end-to-end event management solution. In November 2021, we launched Onsite by Webex Events, and in January 2023, we launched the Webex Events Production Studio.
- If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):
Total 349 words used.
Webex Events is an all-in-one event management platform to help users host unforgettable in-person, hybrid, and virtual events. Our core products include the Production Studio, Event hub and mobile event app, Registration & Ticketing, Onsite check-in & badge printing, Lead Retrieval, Community Platform, and Professional Services. Key features include registration, ticketing, schedules, live streaming; attendee engagement tools like games, polls, chat, & sponsorship showcase; and in-person products like onsite check-in & badge printing, and lead retrieval. We power any kind of event up to 100K attendees, like multi-day multi-session conferences. Real time metrics are available to help track the progress of an event and pivot strategy as needed.
In 2021, Onsite by Webex Events launched, allowing organizers to create a fully customizable attendee check-in and on-demand badge printing experience. The Onsite App can be customized however our customers want with graphics, button labels, icons, and more. It also syncs to our Registration product, eliminating the need to export and import data. Badge design is simple, intuitive, and has lots of customization features. We also ship badge printing hardware so customers only need to plug in and go. Attendees can check in and print their badge in seconds.
In 2023, the Production Studio launched. This new product is a built-in broadcasting studio that’s fully customizable and easy to use and requires no downloads or outside software. Organizers can live stream or upload videos to their event and engage with attendees via chat, polling, and Q&A features. Up to 13 guest speakers can join the studio either from their mobile device or desktop.
Our one stop shop product allows event professionals to reduce their event tech stack from multiple vendors to just one, to enable them to spend more time focusing on other aspects of planning their event, to save time by removing manual tasks such as stuffing badges late at night, to better manage budget, revenue, and ROI, to increase attendee engagement (mobile event app, game feature, polling, Q&A, and chat), to optimize sponsor and exhibitor relationships, and to help automate their event so they can do more with less.
- If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
Total 347 words used.
Market performance and customer satisfaction of Webex Events has been positive since our inception in 2016. Prior to being acquired by Cisco in July 2021, our customer base included Google, Microsoft Corp, Jet Blue, PepsiCo, Stanford University, and other big logos. We also raised $6.7 million in funding, a testament to the positive market reception of our company and products.
Since the acquisition, Webex Events has continued to flourish. [REDACTED FOR PUBLICATION] We were recently rated the #1 Event App by G2 for Spring 2023. We’re also ranked #1 in Lead Retrieval, #2 for Event Management Platform, and #5 for Virtual Event Platform by G2. We also have an overall score of 4.7 out of 5 stars on G2 per customer testimonials and ratings. On Capterra.com, we have an overall score of 4.8 out of 5 stars, based on reviews. [REDACTED FOR PUBLICATION]
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- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 115 words used.
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Links:
To show #2 ranking in Event Management Platform on G2: #2 for Event Management Platform
Overall G2 review page link is also provided to show all the reviews our customers have left and our 4.7/5 star rating.
Capterra customer reviews can be found on the Capterra link provided.
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