Company: SYSPRO USA, Tustin, CA
Nomination Submitted by: Nonfiction Agency
Company Description: SYSPRO is a leading, global Enterprise Resource Planning (ERP) software provider specializing in key manufacturing and distribution industries.
Nomination Category: New Product & Service Categories - Business Technology
Nomination Sub Category: ERP Solution
 Nomination Title: SYSPRO's SYSPRO 8 2022
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:
SYSPRO 8 2022 was initially released in February 2023 and announced March 2, 2023. Source
- If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):
Total 346 words used.
SYSPRO’s ERP solution is specifically built for manufacturers and distributors. As a result, unlike general-purpose ERP providers, SYSPRO ERP is designed to address manufacturers’ unique business challenges, so they spend far less time and money on customization. Manufacturers start seeing value sooner with SYSPRO; G2 analyses show that the average SYSPRO customer can go live and achieve ROI faster than the average for general-purpose ERP providers.
SYSPRO ERP provides all the core functionality a manufacturer requires to manage financials, the supply chain, inventory, forecasting, engineering change orders (ECOs), lot traceability, material requirements and projects & contracts. But SYSPRO ERP provides far more: a foundation for digital transformation.
SYSPRO has integrated an array of innovative smart factory technologies into its platform — such as AI, machine learning, predictive analysis and IoT services — and it’s easy to integrate third-party solutions, should they be required. In fact, SYSPRO has a robust ISV partner program with pre-integrated solutions for functionality such as e-commerce, business intelligence, tax compliance automation and much more.
SYSPRO 8 2022,was released in February 2023 and announced on March 2, 2023. New capabilities include:
● Embedded Analytics: Embedded Analytics functionality empowers everyday manufacturing and distribution business users to conduct sophisticated analyses on ERP data to gain insights without burdening IT. Out-of-the box, Embedded Analytics can combine multiple sources of data from sales, operations, finance, workforce and other sources from inside SYSPRO ERP so users can gain a complete, up-to-date view of the organization. Interactive dashboards and visuals enable users to drill down and expand visuals to provide business users with quick access to relevant information. SYSPRO’s wizard enables business users to build custom dashboards and analyse data on their own. There’s no need to hire expensive data scientists to support a separate BI tool or spend time and money on integrations between the BI solution and various data sources.
● Digital Business Platform: This low-code application designer enables business users to easily build their own apps solutions into the SYSPRO UI and integrate other software, enabling faster custom development at a fraction of the cost.
- If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
Total 310 words used.
As a private company, SYSPRO can focus on long-term customer relationships because it doesn’t face the pressure public companies are under to hit artificial quarterly financial targets. SYSPRO inspires incredible customer loyalty, with many customers remaining with the company for decades. SYSPRO’s customer retention rate is 98%, significantly higher than the industry average. So it’s no surprise that SYSPRO won a CODiE in 2022 and 2019, and was a CODiE finalist in 2020.
C-A-T® Resources is a good example of how SYSPRO enables manufacturers to digitally transform. This vertically integrated manufacturing business makes the Combat Application Tourniquet, a medical device that saves lives on the battlefield. However, the company also needed a system that isn’t tailored to one type of manufacturing, so that it had the ability to flex its operation to accommodate different types of work as market requirements change. Generally, there is a steady demand for their product, but the company has spare capacity, so they need to be able to turn that into an opportunity by taking on other manufacturing jobs. Conversely, the unfortunate advent of the Russia-Ukraine conflict pushed sales exponentially which has meant increasing resources, working longer hours, and overtime.
SYSPRO has enabled C-A-T Resources to meet production demand spikes of up to 300% in one month, with few to no incidents.
Reviews from G2:
● https://www.g2.com/products/syspro/reviews/syspro-review-7130929#survey-response-7130929
● https://www.g2.com/products/syspro/reviews/syspro-review-7286884#survey-response-7286884
● https://www.g2.com/survey_responses/syspro-review-4494716
“SYSPRO enabled us to have excellent control of our inventory and accounting. It’s easy to see and understand exactly what inventory we have, what we need to order, and whether we have enough raw material while simultaneously keeping track of Work in Progress (WIP) and finished goods. We simply didn’t have that before we implemented SYSPRO because our previous system was unable to accommodate the company’s growth,” said Michael Casella, General Manager, C-A-T® Resources.
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 85 words used.
● SYSPRO delivers cutting-edge capabilities to manufacturers in latest release: Press release detailing what’s new in SYSPRO 8 2022
● SYSPRO Recognized by SIIA as best ERP Solution: Press release detailing SYSPRO’s 2022 CODiE win
● C-A-T Resources Success Story: Case study detailing how C-A-T benefited from SYSPRO
● Data Sheet on Embedded Analytics in SYSPRO: An extensive description of the new capability
● SYSPRO ERP Product Page: The main page for SYSPRO 8
● SYSPRO ERP Product Tour: An interactive tour through the platform
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