PHH Arval
Company: PHH Arval
Company Description: PHH Arval is one of the world's leading fleet management companies. Founded in 1946, PHH Arval provides integrated leasing, management and card payment solutions to thousands of corporate, government and service-related fleets, including nearly one-third of the Fortune 500 companies.
Nomination Category: Company, Office & Product Awards Categories
Nomination Sub Category: Best New Product or Service
Nomination Title: PHH Onboard
1. Tell the story about this nominated product or service (up to 500 words). Describe its function, features, benefits, and sales to date. You may include hyperlinks to product photos and data sheets. IMPORTANT: Begin each link with http://, and enclose each link in square brackets; for example, [http://www.youraddress.com]:
The company car or truck - they are keys to your organization’s success, because your sales and service people need these vehicles to conduct company business. But they're also a tremendous expense and risk. What are your company vehicle drivers doing behind the wheel? Are they creating excess risk by driving dangerously? Are they as productive as they could be? What’s going on with the engine – is a costly transmission failure in the cards?
In 2005, PHH Arval, one of the world’s leading fleet management companies, launched a new technology solution to the business challenges of driver productivity, risk management, and vehicle performance. PHH Onboard(SM) is a telematics-powered service that goes well beyond traditional in-vehicle products like GPS tracking. PHH’s unique solution combines vehicle data captured by an onboard telematics device with fleet data from PHH’s huge data warehouse and applies PHH’s consulting expertise to take companies to the next level of cost management and productivity enhancement.
The results have been impressive. Introduced in 2005, PHH Onboard is helping companies eliminate speeding over company policy thresholds; reduce fuel costs by 10%; eliminate unauthorized vehicle use; reduce unnecessary idle time by 25%; get near-perfect odometer readings; and lower overall fleet costs.
One client cut collision repair costs in half in vehicles equipped with PHH Onboard; others have been able to identify drivers who consistently and repeatedly speed on the highway – and do something about this risky behavior. Some clients are using PHH Onboard to manage the productivity of their sales force – understanding where their sales people are, how long they stay at each client visit, how much of the day was used to call on clients.
For service fleets, PHH Onboard identifies drivers who let their vehicles idle unnecessarily in the driveway while they’re in the customer’s house fixing the air conditioning or plumbing. A call to those fuel-wasters can dramatically cut gasoline costs. And PHH Onboard also helps reduce vehicle maintenance costs, as PHH’s vehicle technicians receive engine diagnostic information that signals when something drastic is going to fail – and get it fixed (at lower cost) before the driver is placed at risk.
It’s not just about cost savings, either. During Hurricane Rita, PHH Onboard provided invaluable assistance to one company that needed to evacuate it clients – disabled people, the elderly, and disadvantaged youths – from its facilities near Houston. The vehicles equipped with PHH Onboard made their way through traffic jams to the company’s Dallas facility. Senior managers were able to see exactly where their vans were, identify one vehicle that had fallen behind the pack and find out what was wrong. Everyone arrived safely, and company managers feel that PHH Onboard has been a key factor in the fleet’s improved fleet safety.
PHH Arval has developed a customized return on investment (ROI) model to help potential PHH Onboard users determine the return on investment they can expect from a telematics strategy. The benefits of PHH Onboard can and are being measured and reported.
2. List hyperlinks to any online news stories, press releases, product reviews, or other documents that support the claims made in the section above. IMPORTANT: Begin each link with http://, and enclose each link in square brackets; for example, [http://www.youraddress.com]:
http://www.phharval.com/fleetServices/phhOnboard.html
(click for articles written about this product)
http://www.phharval.com/aboutPHHArval/mediaCenter/
articles/onboardLaunch.html
http://www.phharval.com/aboutPHHArval/mediaCenter/
articles/phhOnboardDeliversPositiveResults.html
3. Provide a brief (up to 100 words) biography about the leader(s) of the team that developed this nominated product or service:
David Coleman, Vice President, New Product Development, is responsible for determining PHH Arval’s next technology opportunities and investments.
He joined PHH Arval in 1994 and participated in the deployment of PHH’s technology strategies, most notably its secure, clients-only website, PHH InterActive(R).
David Coleman has been involved in the automotive telematics industry for years, speaking at many industry forums. His work in developing and launching PHH Onboard – a new wave of information services for the fleet management industry – has generated renewed interest in telematics products, thanks to PHH Onboard’s powerful results.