PayJunction, Santa Barbara, CA: PayJunction Adds Additional APIs for Integrators and End Users

Company: PayJunction, Santa Barbara, CA
Company Description: PayJunction makes it easy for businesses to accept all payment types, in-store, online and on-the-go. Services include a completely contactless payment system for in-person transactions, and remote payment options. It simplifies accounting, boosts productivity, meets consumer expectations and lowers costs. Honesty and integrity are part of every interaction with customers and team members.
Nomination Category: New Product & Service Categories - Business Technology
Nomination Sub Category: Application Programming Interface (API) Management Solution
Nomination Title: PayJunction APIs

Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.

n/a
If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:
With continual innovation and bi-weekly release cycles, PayJunction brings a data-driven approach to solution features, analyzing market trends, user data, integrated partner requests, and customer feedback to determine enhancements and priorities.

PayJunction’s open-access RESTful API allows integrators to quickly and easily accept credit, debit and ACH payments from within their software without having to build payment-specific code or go through PCI certification. It is one of the only cloud-based API solutions in the payment space, which means that no cardholder data is stored or processed on the business’ local systems or servers. It supports payments made in-person, online or via invoices, and eliminates the need to contract with a third-party payment gateway. PayJunction’s Smart Terminal removes middleware by communicating to a POS system via the cloud.

This entry focuses on key features added to the PayJunction API since 2020:
- Disable signatures and receipts
- Digital Invoices
- Level 3 Data
- Javascript Tokenization
- Automatic Customer Management
- Transaction Search via Response Code
If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):

Total 347 words used.

Over the past two years, PayJunction’s API has been enhanced with important features that boost productivity, improve the customer experience, lower costs, and protect data.

Disable Signatures and Receipts

COVID-19 created the need to minimize contact with surfaces. PayJunction quickly added a feature in its API to disable signatures, receipts and tip prompting on its ZeroTouch terminal. Customers have the ability to easily change the settings via an online portal without involving software changes.

Digital Invoices

Businesses quickly create an electronic invoice from within their software, attach supporting documentation, and send to customers via email. Customers enter payment details, hit “submit,” and receive an electronic receipt.

Level 3 Processing

Certain corporate, business, and purchasing cards are eligible for lower interchange rates if the transaction includes Level 3 data, such as shipping amounts, order date, product code, etc. Integrators can now pass the data captured in their software to PayJunction, producing significant savings for their customers that do a lot of B2B and B2G business.

JavaScript Tokenization

Payments shifted online during the pandemic, leaving businesses more vulnerable to hackers. Tokenization turns card details into tokens that serve as a reference to the original data, but have no value if breached.

JavaScript Tokenization allows developers to tokenize data on existing payment forms instead of redirecting visitors to a hosted page. Businesses retain full control over the checkout experience and no sensitive card data touches their servers. Tokens are used to process a charge or refund, or to be stored securely for future and recurring payments.

Automatic Customer Management

PayJunction stores tokenized payment details in a secure cloud-based customer vault. Integrators now have the ability to automatically add or update customer profiles when transactions are processed, eliminating the need to manually manage customer details and preferences.

Transaction Search via Response Code

A new search field allows businesses to quickly find transactions based on response type. It includes a “reject” response for ACH payments, which is especially helpful since they are not authorized in real-time. A reject (insufficient funds, etc.) can leave businesses with costly write-offs unless they take action.
If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
Total 293 words used.

PayJunction’s business has continued to grow by attracting new customers and providing exceptional award-winning service that helps us deepen relationships with existing customers.

Overall YOY processing volume rose 38% since January 2020 [REDACTED FOR PUBLICATION]. Customer usage of new features continues to grow as well. Digital invoice adoption has risen nearly 43% since July 2020.

Integrated Payments Quantitative Studies

PayJunction’s API enables businesses to easily integrate payments and increase productivity. Here are two time studies that measure results:
- Integrated Payments Time Study
- Veterinary Practice Survey
Customer Satisfaction

PayJunction measures the satisfaction of customers on a regular basis to ensure that we are meeting their needs. In 2020, PayJunction’s customer satisfaction score was 96.96%. In 2021 it increased to 97.9%.

Their reaction to our new payment and management features available in their integrated software has been favorable. Here are testimonial quotes received from surveys, emails and customer outreach:

“ezyVet and PayJunction made our practice run smoother. The time saved allows us to focus more on serving the needs of our customers and their pets. The systems work so well together that we rarely need to call customer support.” Daniel Shults, Quartet Veterinary Hospital

“Thanks to the PayJunction-Sycle integrated solution. . . the job for anybody dealing with invoices and payments has become so much easier. Our staff has more time to dedicate to serving customers.” Will Diles, Kenwood Hearing Center

“The best thing about ezyVet and PayJunction is that it is cloud-based.. . .we can access the entire system at our fingertips. And for payments we just pick the card on file and check the customer out right there in the parking lot.” Marian Rowland, Park West Veterinary Associates

Customer Testimonial Videos
- Software Developer - Sycle
- Business User - ezyVet Software
You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 47 words used.
Press Clippings:
Blog Articles:

Attachments/Videos/Links:

PayJunction APIs
	developer.payjunction.com/hc/en-us