Company: MicroHealth LLC
Company Description: MicroHealth provides customers with the right information to promote better decision-making to improve our Nation’s health and wellness. We harness the combined knowledge and expertise from our seasoned team of health professionals, researchers, informaticists and technologists who specialize in health information management and technology.
Nomination Category: Company / Organization Categories
Nomination Sub Category: Veteran-Owned Business of the Year
 Nomination Title: MicroHealth LLC
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the achievements of the nominated organization since January 1 2022, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this second question: Outline the organization's achievements since the beginning of 2022 that you wish to bring to the judges' attention (up to 250 words):
Total 250 words used.
Throughout the pandemic, MicroHealth saw revenue grow from $25M (2019), to $49M (2020), to $70M (2021). Similarly, employees grew from 67 (2019), to 211 (2020), to 252 (2021). MicroHealth continued its success in 2022, winning important 8a work, including several agencies that support underrepresented populations, such as HHS’ National Hansen Disease Program, where MicroHealth is helping replace its Leprosy program’s outdated EHR with a modern cloud based EHR; the Indian Health Services’ Division of Data Management and Analytics, where MicroHealth is helping reimagine how data is accessed, governs, and visualized; and HHS’s Grants.gov IT Services, where we help ensured continued operation, availability, and performance of the system. Additionally, MicroHealth supports the web, graphics, and content needs of the National Institute of Health’s Equity, Diversity, and Inclusion Department.
Despite our rapid growth, we’ve maintained our commitment to D&I.
- 69% of MicroHealth employees identify as Black, Asian, Hispanic, or 2 or more races.
- Hosts multiple intern cohorts each year, targeting schools with typically underrepresented communities.
- Established the MicroHealth Foundation with the intention of supporting the educational pursuits of college-age students in the D.C. area. In 2022, the Foundation awarded its first MicroHealth Foundation Scholarship, where applicants had to be an immediate family member of a MicroHealth employee and be enrolled at a HBCU.
- Provides free benefits calculators to veterans, including disability calculators, pension calculators, and various guides to help navigate the disability landscape. Our Veterans Central page received +90,000 visits in 2022.
- Approximately 12% of MicroHealth's workforce are veterans.
- If you are providing written answers for your submission, you must provide an answer to this first question: Briefly describe the nominated organization: its history and past performance (up to 200 words):
Total 197 words used.
During their time together in the Army, CEO Dr. Frank Tucker and COO Claude Hines helped introduce electronic health records to the battlefield during the Iraq War. As acquisition program managers for the DOD, they discovered that their greatest frustrations came from the inability of IT vendors to understand technology in a clinical environment, greatly affecting the usability of these systems. So, in 2011, MicroHealth was founded to put the health back in health IT.
MicroHealth is a Service-Disabled Veteran Owned Small Business (SDVOSB) and Small Business Administration 8(a) firm. Our team of 250 solutionists, technologists, and operators partner with agencies to discover better ways to use IT to help make more informed decisions in support of better healthcare outcomes for patients. For example, we help the Army provide medical simulation training for Special Forces to recreate battlefield environments and improve battlefield care. We’re making it easier for DOD and VA providers to search through large amounts of electronic health data and scans to make faster more informed patient care decisions. We’re helping the Department of Health and Human Services make it easier for healthcare providers to buy prescription drugs at steep discounts to assist low-income patients.
- If you are providing written answers for your submission, you must provide an answer to this third question: Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the organization's past performance (up to 250 words):
Total 240 words used.
-
MicroHealth strives to deliver exceptional employee and customer experiences and be seen as an industry leader in health IT and an employer of choice. As a result, MicroHealth has earned each of the following accolades in both 2021 and 2022: Washington Post Top Workplaces; Washington Business Journal Corporate Diversity Index; WBJ List of Companies Owned by People of Color; Fastest Growing Companies by WBJ, Inc 5000, and Inc Regionals.
-
At least one of our executive leaders has earned a FedHealth IT award each year, for the last six years running, including a Hall of Fame entry (2021, Tucker) and Lifetime Achievement Award (2022, Hines).
-
In 2021, we piloted a 90-day health challenge to help folks get active and stay better connected while working remotely. It was a hit and today our Be Well program is a year-round campaign.
-
As employees began their return to the office, MicroHealth doubled down on its headquarters location and introduced a quiet room for prayers and reflection, sleeping pods, and massage chairs to help employees de-stress.
-
In its latest town hall survey, more than 92% of respondents responded favorably for I’m proud to work at MicroHealth; I’m confident in the direction MicroHealth is heading for the next 12 months; and I believe MicroHealth maintains adequate communication with employees.
-
In our annual Workplace Survey hosted by Energage, we’ve maintained a 68%-78% response rate, even though we’ve grown from 67 employees in 2019 to 262 in 2023.
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 78 words used.
| Attachments/Videos/Links: |
|---|
|
