Company: Jenzabar, Boston, MA
Company Description: Created out of a passion for education and a vision for technology, Jenzabar offers disruptive, innovative software solutions and services that empower student success and help higher education institutions meet the demands of the modern student. Over 1,350 campuses harness Jenzabar solutions for improved performance across campus and a more personalized and connected experience.
Nomination Category: New Product & Service Categories - Education
Nomination Sub Category: Education Cloud-based Solution
 Nomination Title: Jenzabar's Jenzabar One
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):
Total 345 words used.
Jenzabar One allows colleges and universities to unite disparate technology systems on one, best-in-breed higher education cloud platform. As an integrated offering of cloud ERP, SIS, and point solutions, Jenzabar One simplifies and streamlines processes for college administrators, students, and families by automating critical tasks, optimizing operations, and eliminating departmental and data silos. Jenzabar One enables greater visibility and collaboration across all aspects of the campus, ensuring students and staff have the tools they need to drive success.
Cloud-based tools are fast becoming critical not only to student success, but to institutional sustainability. With undergraduate student enrollment falling 6.6% from 2019 to 2022, a looming demographic cliff, and traditionally stable financial sources (like state and federal funding) becoming unreliable, colleges and universities need creative ways to balance budgets, maximize their use of technology, and ensure students have the systems they need to excel in their educational journeys. Jenzabar’s cloud-based solution enables institutions to do all of this.
As a comprehensive, single-vendor solution in the cloud, Jenzabar One enables institutions to minimize maintenance fees. The system’s powerful automation capabilities also create efficiencies that allow institutions to do more work and be more efficient with fewer resources. As a consolidated suite of solutions, including its new and powerful web-based financial management solution, Jenzabar One empowers institutions to use the information they already have to make strategic, data-informed decisions. Its user-friendly recruitment, retention, and communications tools help institutions can identify, enroll, engage, and retain more students through to graduation. Because the solution is also mobile-first, students can access resources and self-service capabilities when and where they need it. They can register for courses, answer questions, calculate their GPA, and more on-the-go.
When institutions leverage a single-vendor solution, they can consolidate data and build a single source of truth for resources, processes, and successes. College administrators agree, saying that “Jenzabar One is a powerful tool that connects faculty and staff to students and brings everything all together.” By virtue of being cloud-native, Jenzabar One gives colleges the agility, flexibility, and scalability to keep their campus running smoothly.
- If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:
In 2021, Jenzabar One moved to the cloud. In 2023, Jenzabar One became fully cloud-native after migrating several core solutions, including Jenzabar Finance, to the cloud.
- If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
Total 347 words used.
Since Jenzabar One officially moved to the cloud, it has been one of the most selected solutions in higher education. In fact, Tambellini Group has recognized Jenzabar’s student systems as some of the most selected in higher education for the past three years. Between 2022 and 2023, 108 institutions selected Jenzabar One.
Jenzabar One’s ability to unite campuses on a single cloud system is one of the reasons why so many institutions are selecting the platform. In 2023 alone, institutions chose to implement 170 Jenzabar One compatible point solutions, not only ensuring that their student, HCM, and finance systems were on one platform, but also making sure that their financial aid, retention, analytics, advancement, and other systems were a part of the Jenzabar One ecosystem. These record-breaking numbers are indicative of customer trust in Jenzabar One and demonstrate the industry’s shift from a multi-vendor to a single-vendor solution approach.
The statistics speak for themselves. Jenzabar’s cloud has a 99% customer retention rate and here are a few reasons why. In the past 2 years:
- A university with 3,800 students improved conferral process efficiency by 2900%, increased graduation rates by 5%, and increased freshman retention rates by 6%.
- A tribal college with 500 students increased retention rates by 200%.
- A college with 2,200 students improved student engagement rates by 20%.
- A college with 5,000 students and over 21 campuses increased yield by 10%.
- A college with 3,200 students experienced a 30% reduction in financial aid processing times, a 25% decrease in error rate, and a 15% increase in staff productivity.
Customers further underscore the value that Jenzabar One brings to campus. When asked about Jenzabar One, a Director of Record and Registration [REDACTED FOR PUBLICATION]said, “Jenzabar One is innovative and fantastic. It’s helped us navigate the enrollment management beast. We can connect with our other offices, admissions, financial aid, retention, and my office, the registrar’s office… We have a great workflow that helps us move prospective students to graduation, and our students have been successful through these processes that Jenzabar One enables.”
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 243 words used.
In its 2023 Student Systems Higher Education Market Share, Trends and Leaders report, the Tambellini Group listed Jenzabar’s student systems as the most-selected solutions overall in higher education for the second year on a row. This marked the third year that Jenzabar’s student systems were selected most by private, not-for-profit institutions. Additionally, Tambellini Group’s 2023 Finance and HCM Systems US Higher Education Market Share, Trends and Leaders report revealed that Jenzabar’s HCM and finance systems were the most-selected solutions by private, not-for-profit institutions in 2022.
“Jenzabar One is fantastic. It gives us great tools to serve students. We get to decide how those tools go together and how to use them to support the needs of our specific students.” - Assistant VP of Finance and Administration[REDACTED FOR PUBLICATION]
“Jenzabar One has given us a lot of new options we didn’t have. The system is robust, it has so many features, and we’re able to offer our students a seamless experience and make it easy for staff to help students through that experience. It allows us to catch retention issues early and, on the financial side, gives students a way to see what’s going in their accounts.” - VP of Business and CFO [REDACTED FOR PUBLICATION]
“Jenzabar One is flexible. It meets us where we are and adapts to whatever need or resource we’re looking to deliver to students, future students, event alumni.” - VP for Enrollment Management[REDACTED FOR PUBLICATION]
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