Company: Grace Hill, Greenville, SC
Nomination Submitted by: Linnell Taylor Marketing
Company Description: Grace Hill provides technology-driven solutions that help owners and operators of real estate properties increase property performance, reduce operating risk and grow top talent. Its industry-leading solutions covering policy, training, assessment, survey and data-driven insights are bolstered by years of real estate experience, in-depth service-level expertise, and outstanding customer support.
Nomination Category: New Product & Service Categories - Business Technology
Nomination Sub Category: Customer Education LMS
 Nomination Title: Grace Hill's Grace Hill Vision
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:
Grace Hill’s Vision LMS is the real estate industry’s best in class training solution. Grace Hill utilizes a SaaS platform, which is a model for delivering software applications over the internet, rather than installing and maintaining software on individual computers or servers. In the multifamily industry, SaaS can be particularly beneficial, offering property management solutions, leasing automation, tenant screening services, and more, all accessible through a web browser. Because of this, Grace Hill’s Vision LMS platform enhancements are launched continuously and in real time without the need for new “versions.”
- If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):
Total 296 words used.
The most successful training never uses a one-size-fits-all approach. Understanding the importance of industry-focused education, Grace Hill built Vision LMS to deliver the training owners and operators need in a system that is easy to use and designed specifically for multifamily. Utilizing nearly 25 years of industry expertise, Grace Hill developed the training content in a platform that enables companies to find their competitive edge. Vision’s comprehensive training content helps multifamily teams improve performance every day. Our system covers all the important topics, and we continually monitor industry and regulatory changes in order to prevent any outdated training.
Vision LMS blends classroom-based training with virtual instructor-led and online self-paced assignments. This combination allows companies to onboard new team members while also developing long-term employees. Whatever training organizations need to deliver, Vision has the content to help achieve training success. The Vision platform is capable of assigning and managing customized company policies, while generating recommended upskill training based on shopping assessments. Users have access to the real estate industry’s most comprehensive content library, providing the education needed based on reputation and customer survey results.
Vision LMS includes mobile-accessible training, as well virtual instructor-led training with integrated Zoom conferencing. Custom training can be curated with a plug-and-play course builder and media drive. The LMS includes automated course assignments with variations for positions, locations, custom groups and recurring courses. Additional training on specific topics can also be utilized with Vision’s optional Elective Bundles.
Multifamily real estate needs an LMS that helps retain top talent. Vision boosts retention with short courses that fit into busy schedules. Developed with learning science to support any career stage and learning style, Vision engages employees with interactive training content in a variety of formats. Vision also supports diversity with Spanish-language courses and translation tools.
- If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
Total 73 words used.
Market Performance - Grace Hill Training By the Numbers (Also attached in visual format)
- 355,000 learners using Grace Hill annually
- 4.5 million courses completed annually
- 556 Million training hours annually
Critical Reception - Grace Hill was Awarded Talented Learning's 2022 Top 20 Specialist Learning Systems. Please see links below:
Customer satisfaction is outlined in attached case studies.
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 102 words used.
Client Testimonial:
“Grace Hill is literally our one-stop-shop for all things learning and development. They have been instrumental in providing course content that meets current regulatory requirements. And without the help of Grace Hill’s suite of performance solutions, we would be unable to respond to the ever-evolving landscape of our industry.” Diane Tidwell, Director of Property Management, Gumenick Properties
More specific solutions, testimonials and promotional video can be found at:
https://gracehill.com/solutions/property-management-training/
Customer satisfaction is outlined in the following attached case studies:
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Gorman Success Case Study
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Busboom Success Story Case Study
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Atlantic Pacific Case Study
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Royal American Improved Training Compliance
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