Company: United Wholesale Mortgage
Company Description: UWM is the nation’s largest home mortgage lender, despite exclusively originating mortgage loans through the wholesale channel. UWM has been the largest wholesale mortgage lender for 8 consecutive years and is also the largest purchase lender in the nation.
Nomination Category: Sales Awards Achievement Categories
Nomination Sub Category: Sales Meeting of the Year
 Nomination Title: United Wholesale Mortgage Weekly Sales Meeting
- Which will you submit for your nomination in this category, a video of up to five (5) minutes, explaining the nominated achievement since July 1, 2020, OR written answers to the questions? (Choose one):
Written answers to the questions
- Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 60 words used.
The links included in this nomination showcase the energy, motivation and thought that go into each weekly meeting. More specifically, the weekly Fastbreak video will give you a glimpse of the types of content discussed, and the videos with Mat Ishbia and Mateen Cleaves speaking will give you an idea of the energy and motivation that come with each huddle.
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video. If you are submitting written answers to the questions for this category, provide them in the spaces below.
Links attached.
- Outline the nominated achievement since July 1 2020 that you wish to bring to the judges' attention (up to 250 words):
Total 250 words used.
Every Wednesday, UWM hosts a sales meeting, where over 600 account executives, sales leaders and clients gather to hear about current market insights and how to get the most out of UWM’s latest tools, technology and products. This is a required 45-60 minute in-person meeting for team members, to help them get better and leave with key takeaways.
The high-energy meeting is jam packed with everything ranging from product announcements and industry updates from our President and CEO, Mat Ishbia to motivational talks from Leadership Coach and former NCAA basketball champion, Mateen Cleaves. Essentially, each meeting covers off on four areas – industry updates, celebration/recognition, continuous improvement and motivation.
Each Wednesday, the meeting starts promptly at 9AM with our CEO introducing new products, tools and/or technology roll-outs as well as key industry updates. With a quick two-clap (instead of a round of applause to create more efficiency), Mat introduces a senior leader to share best practices and team member recognition. For example, each week a “dominate” shirt given out to a sales team member who has gone above and beyond in their role. Additionally, sales leaders play a recorded call from a client and an account executive and discuss best practices from that conversation. Following the sales leaders, Mateen Cleaves comes on stage for “Motivation with Mateen,” where he shares inspirational stories and advice on how to reach your full potential. The meeting wraps up with Mat Ishbia coming back on stage to recap and close out the huddle.
- Briefly describe the nominated organization or individual: history and past performance (up to 200 words):
Total 141 words used.
In the third quarter of 2022, UWM secured the position as the nation’s largest home mortgage lender, despite exclusively originating mortgage loans through the wholesale channel. This is the first time a wholesale mortgage lender has claimed this rank. We have been the largest wholesale mortgage lender for 8 consecutive years and are also the largest purchase lender in the nation. With a culture of innovation and a focus on repeatedly enhancing the client experience, UWM leads the market by building upon its proprietary and exclusively licensed technology platforms, superior service and unwavering partnership with the independent mortgage broker community.
UWM also puts a strong emphasis on continuous improvement. We are committed to our 7,000+ team members as well as our clients around the nation to provide the latest industry innovations, technology and tools, all while growing personally and professionally.
- Explain why the achievement you have highlighted is unique or significant. If possible compare the achievement to the performance of other players in your industry and/or to the nominee's past performance (up to 250 words):
Total 221 words used.
There aren’t many CEO’s who make themselves available on a weekly basis to speak to their entire sales team. The consistency of our sales meetings have given our team something to look forward to, while allowing them to grow, get better and finish out the remainder of their week strong.
At UWM, we view our broker partners as an extension of our team. After coming to UWM for in-person trainings, many clients asked if there was any way they could sit in on our sales meetings every week from their own offices. Because the demand was so high, we decided to open up these meetings virtually to clients in 2021 so they could take advantage of the company updates, industry insights and motivational talks in real time. Currently, we have over 3,000 partners that stream in each week and make this a routine meeting in their schedules. If a team member or client is unable to attend the live session of the meeting, they can watch it later by logging into their account on our website, or can watch our CEO’s short video, called Fastbreak, which goes over highlights from each week’s meeting. Continuous improvement is something we strive for at UWM, and these weekly meetings are a great way to hold our entire sales team and our clients accountable.
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