Company: SmartBear
Nomination Submitted by: BroadPR Inc.
Company Description: SmartBear provides a portfolio of trusted tools that give software development teams around the world visibility into end-to-end quality through test management and automation, API development lifecycle, and application stability, ensuring each software release is better than the last. Award winning tools include SwaggerHub, TestComplete, Bugsnag, ReadyAPI, Zephyr, and Pactflow, among others.
Nomination Category: Sales Awards Individual Categories
Nomination Sub Category: Sales Engineer of the Year
 Nomination Title: Joe Joyce, Solutions Architect
- Which will you submit for your nomination in this category, a video of up to five (5) minutes, explaining the achievements since July 1, 2022 of the nominated individual, OR written answers to the questions? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video. If you are submitting written answers to the questions for this category, provide them in the spaces below.
Joe Joyce's six-year journey at SmartBear began as a Solutions Engineer, supporting the EMEA region from our Galway, Ireland office. His exceptional communication skills and technical aptitude quickly propelled him to Senior Solutions Engineer, then Solutions Architect, and ultimately to his current role as Product Marketing Manager for SmartBear API Hub. In this role, he works closely with key enterprise accounts, in addition to supporting SmartBear’s core business and being the SME for our API lifecycle business.
A significant milestone this year was his role in demonstrating SmartBear's API lifecycle capabilities, which contributed to our recognition as a Leader in the Gartner Magic Quadrant for API Management. We believe being named a Leader by Gartner is a testament to our unwavering commitment to innovation, ensuring our API solutions help customers thrive in a rapidly evolving digital landscape. Joe’s contributions have also been pivotal in our API design and documentation tool earning the 2024 DEVIES Award for API Management & Support for outstanding design, engineering, and innovation in developer technology.
Joe’s commitment not just to SmartBear’s customers but also to new hires, sales reps and other departments within the organization makes him a worthy nominee for this award.
- Briefly describe the nominated individual: history and past performance (up to 200 words):
Total 200 words used.
Joe Joyce is a highly accomplished Product Marketing Manager, recognized for his exceptional contributions and leadership. He has been honored by SmartBear as Global SE of the Year twice, for consistent excellence and dedication. His achievements extend to being a Presidents Club winner for outstanding performance and impact. Joe has been a key contributor to SmartBear's recognition in the Gartner Magic Quadrant, participating in content submission and influencing revenue. His impact is reflected in his consistent ranking as one of the top revenue influencers for SmartBear, within EMEA and globally. Joe's expertise and influence are highlighted by his numerous onsite visits to strategic tier-one accounts, where he delivers valuable onsite training and workshops.
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Joe worked on a recent deal where he delivered a workshop. That workshop has now increased the value of the deal by approximately 40%.
- Outline the nominee's achievements since July 1 2022 that you wish to bring to the judges' attention (up to 250 words):
Total 152 words used.
While Joe does his day-to-day activities he also is:
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A leader for cross departmental collaboration working with sales, marketing, development, support and product teams
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An organizational leader supporting new rep onboarding and technical product enablement. He has helped hundreds of new customer-facing reps ramp up on SmartBear’s tools and processes
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SE of Year awarded by SmartBear, nominated by SE leadership team in conjunction with sales and marketing executive team for revenue. Awarded “SE of the month” on various occasions for helping on various opportunities from 2021-2023
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Consistently in the top 2 (out of 20+) for past 3 years as SE influencer in revenue
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Has made significant contributions to more than $5 million in new and expansion revenue since 2022.
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Created and delivered onboarding video training content that is required to be taken by all new employees in SmartBear.
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Conference speaker recently speaking at SmartBear Connect event which had over 1,100 registered
- Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the nominee's past performance (up to 250 words):
Total 79 words used.
3. Joe is fast becoming our Subject Matter Expert for our contract testing with Pactflow product:
- Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 10 words used.
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