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Infinity Info Systems

Company: Infinity Info Systems, Inc., New York, NY
Entry Submitted By: Lotus Public Relations Inc.
Company Description: Infinity Info Systems specializes in Customer Relationship Management (CRM), contact management and sales automation. Based in New York City, Infinity offers CRM products and solutions including SalesLogix, ACT!, Sage CRM and Microsoft. The company has received numerous industry recognition including the Microsoft Business Partner and the Sage Software Business Partner of the Year awards.
Nomination Category: Best Team Performance
Nomination Sub Category: National Sales Team of the Year

Nomination Title: National Sales Team, Infinity Info Systems

  • How many people are in your organization's entire sales department?

    13

  • What were your organization's sales during the eligibility period? If this figure is confidential, simply enter "Confidential" in this space:

    $14.5 Million

  • Describe the nominated team's top 3 accomplishments during the eligibility period (up to 100 words):

    1. Annual sales have grown more than 30% each year since 2002. Revenue 
    increased from $3.2 million in 2001 to $14.2 million in 2006

    2. Received many awards from the industry and partners
    • Top Sage Business Partner of the Year: two years in a row out of more
    than 6,000 partners world-wide
    • Sage Chairman's Club and Million Dollar Achiever
    • Sage CRM Solutions Business Partner of the Year – four consecutive years
    • Microsoft Partner Awards – CRM Evangelist, SMB Customer Satisfaction
    and Experience, SMB Compete, SMB Satisfaction, Gold Certified Business Partner,
    President’s Club
    • NY Enterprise Report Award – Best Practices in Human Resources 2006
    • CRM Magazine “Rising Star” 2007
    • KMWorld Trend-Setting Product of the Year 2007

    3. In 2006, all sales reps and teams achieved 100% of quota and many
    surpassed it. In 2007, all sales teams are on track to eclipse their quotas by
    more than 30%.

  • List the nominated team's top 3 lessons learned during the eligibility period (up to 100 words):

    1. Using Business Intelligence tools, dashboards and analytics helps to 
    make better decisions: Infinity achieved a much more accurate view of its sales
    pipeline, customer needs and opportunities from these tools. Management used
    this information to increase the production from the sales teams, tweak
    marketing initiatives to better support sales and more efficiently manage sales
    and operations.

    2. Working as a team creates efficiencies and generates higher sales:
    Infinity organized the sales force into teams consisting of senior account
    executives, sales associates, sales engineers and solutions consultants. These
    teams built deep industry experience, which helped Infinity gain greater market
    share in the financial services and life sciences markets. The teams made it
    easier to service larger clients, sell additional business, and close larger
    opportunities.

    3. Having a strong selling process and methodology increases the sales
    teams’ motivation, drive and production: Infinity keeps a sales coach on
    retainer to help its reps improve their solution/consultative selling. The
    company also employs many sales contests and incentives that help to motivate
    its sales teams.

  • Briefly describe the qualities that distinguish the nominated sales team from other sales teams in your industry (up to 100 words):

    Selling by Example: Infinity excels at selling CRM software to sales 
    organizations -some of the toughest clients imaginable. One of the reasons why
    the company succeeds is because it is an avid user of CRM and other tools,
    Infinity’s reps are a living demonstration of the effectiveness a well-run CRM
    system can bring to a sales force.

    Using Technology to Improve Sales: Infinity lives by a simple rule: understand
    new technology and develop practical uses for customers. Infinity implemented a
    suite of business intelligence tools, dashboards and analytics to help
    management get a better view into the sales pipeline to make better decisions.
    These tools have helped Infinity to better track sales reps’ progress toward
    their goals, monitor customer interaction, refine their sales process and
    ultimately, increase sales. The company is now teaching its clients how they
    can utilize the same tools to achieve the same results.

  • Provide a brief biography of the leader(s) of the nominated sales team (up to 100 words):

    Brian Weinberger has been director of sales at Infinity Info Systems since 
    December, 2003 and oversees sales staff recruitment, development and revenue
    growth. Brian joined Infinity, fall of 1999 as a Senior Account Executive,
    where he developed the valuable skills to lead a team and increase the client
    base. Prior to joining Infinity, Brian was with ADP (Automatic Data Processing)
    where he mastered the fundamentals of selling as a sales representative and
    later as part of the management team. Infinity recruits from Brian’s alma
    mater, Indiana University-Kelley School of Business, and currently employs six
    sales reps who are graduates of IU.