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Chorus.ai - Sales Representative of the Year

 

Gold Stevie Award Winner 2019, Click to Enter The 2020 Stevie® Awards for Sales & Customer Service

Company: Chorus.ai, San Francisco, CA
Company Description: Chorus.ai is the #1 conversation intelligence platform for high-growth sales teams. It records, transcribes, and analyzes business conversations in real time to coach reps on how to become top performers. With Chorus.ai more reps meet quota, new hires ramp faster, leaders become better coaches, and everyone in the organization can collaborate over the actual voice of the customer.
Nomination Category: Sales Awards Individual Categories
Nomination Sub Category: Sales Representative of the Year - Technology Industries

Nomination Title: Kat Nemmers - Account Executive who Exceeds Every Expectation While Driving Industry Transformation

Tell the story about what this nominee achieved since the beginning of July 2017 (up to 650 words). Focus on specific accomplishments, and relate these accomplishments to past performance or industry norms. Be sure to mention obstacles overcome, innovations or discoveries made, and outcomes:

In any company focused on sales, there are reps who meet their quotas, complete their objectives, and get the job done. But not every company enjoys having a sales rep who exceeds every expectation, goes above and beyond, and leads to the transformation of how a company operates. Kat Nemmers has served as the latter, greatly contributing to the success of her company, Chorus.ai.

Chorus.ai, the creator of the number one conversation intelligence platform for high-growth sales teams, has experienced hyper growth since 2017. This includes raising $33M in a Series B funding round and releasing two new features, Smart Themes and Smart Playlists, both which transformed the sales space. None of these accomplishments would have been possible, however, without high performing reps like Kat who improved the company’s sales process altogether.

Kat is the longest tenured rep on Chorus.ai’s sales team, she led the large hiring wave of new team members that proved instrumental in establishing a productive and effective sales process to fuel Chorus.ai’s hyper growth. Kat was involved in every step of the onboarding process, including quickly ramping the reps to productivity and ensuring each one understood how the company works. She serves as a mentor to large numbers of incoming reps, helping retain these members and contributing to their individual successes.

She faced her own set of challenges when working to achieve her goals, especially in her first year. For the majority of that time, she was self-sufficient, especially as no VP of Sales had yet joined the team. Kat needed to create and execute an effective selling strategy without a playbook since she joined the team so early. Operating independently, she helped craft a game plan that brought new sales reps up to speed.

Training new sales reps did not come at the expense of her own individual performance, however. Not only did Kat meet her own quotas, she hit her goals at 150%. Among the team, she had the highest average deal value and the second highest win rate. She conducted conversations with prospects masterfully and consistently received incredibly positive feedback from her customers, all the markings of a truly great sales rep.

She mastered Chorus.ai’s technology, curating her own Smart Playlists to get the job done more efficiently and creating new strategies that improve the sales process. These tailored playlists helped her grow her sales numbers fast and better enabled her to set up a coaching network, or a system that displays the best practices of sales teams.

Kat has become the go-to rep for both employee and client needs and requests. If a new team member needed to locate an important internal document, this person was sent to Kat. If a veteran rep could not determine which was the latest version of an ongoing sales project, Kat would be consulted. Kat’s institutional knowledge and ability to answer questions with no hesitation make her an essential part of the Chorus.ai team.

Kat has built a reputation for herself outside of the company. Interested and incoming clients ask for her frequently and request her services. Current clients constantly provide her with rave reviews and cannot imagine working with another sales executive more effective than her. Kat’s reliability, efficiency, and trustworthiness keeps prospective clients coming in and discourage current customers from going out. The executives at Chorus.ai are excited about the startup’s progress over the last year; they acknowledge that none of this could have been achieved without a sales rep as revolutionary as Kat.