2015 Preliminary Judges
The following professionals participated in preliminary-round judging of the 9th annual Stevie Awards for Sales & Customer Service from November 2014 to January 2015. Their average scores determined the Finalists in the sales awards, contact center awards, business development, and customer service awards categories. We thank them for their time, insights and interest.
Anurag Abinashi, Principal Consultant-Digital Business, PA Consulting, London, United Kingdom
Samar Al Mashjeri, Head of Startegic Planning and Project Management Unit, National Archives, Abu Dhabi, United Arab Emirates
Cheryl Alaniz, Director, Member Services Grocery, HBC/GM, NFR, & Frozen, Topco Associates LLC, Skokie, IL USA
Teresa Allen, Owner, Common Sense Solutions, Shreveport, LA USA
Amal Al-Najjar, HR Manager, Fluor - Kuwait, Kuwait
Mohammed Al Shamsi, Customer Service Manager, Ajman Police, Ajman, United Arab Emirates
Johnny Anderson, Vice President, Bulldog Solutions, Austin, TX, USA
Deena Anreise, Director of Marketing, Ascension Software, Portland, OR USA
Scott Anschuetz, CEO, Visualize-Inc, Birmingham, MI USA
Heather Arthur, Director, Business Service Delivery and Assurance, Rogers Communications Inc., Brampton ON Canada
Ronald Joseph, Avecilla, Process Auditor, Globe Telecom, Manila, Philippines
Tristan Averett, Associate Manager, TouchWorks EHR Support, Allscripts, Salem, OR USA
Stuart Bankey, Manager, Community Management, Rackspace, San Antonio, TX USA
Maxim Behar, CEO, M3 Communications Group Inc., Sofia, Bulgaria
Paul Bilodeau, VP, Sales & Marketing, The Brooks Group, Greensboro, NC USA
Angela Blevins, VP Customer Care, Bluegreen Corporation, Indianapolis, IN USA
Patrice Blum, Head of Client Services, ProShares/ProFund Advisors, LLC, Bethesda, MD USA
Isa Brähler, Head of Customer Care, redcoon, Aschaffenburg, Bavaria, Germany
Nick Broadbent, VP Global Support, DataCore Software, Reading, United Kingdom
Jim Brodo, SVP, Marketing, Richardson, Philadelphia, PA USA
Nicky Brooker, Vice President, MasterCard, Purchase, NY USA
Jon Byers, Sales Engineer, MedAptus, Raleigh, NC USA
Pembe Candaner, Founder, President, Pro-To-Cool, Istanbul, Turkey
Lucia Caron, Manager, Customer Support, Verint Systems Inc., Herndon, VA USA
Deepak Chawla, Sr. Director Global Technical Services, Nutanix, Fremont, CA USA
Rosie Chawla, Credit Executive, Boyd Gaming and Hospitality, Mays Landing, NJ USA
Jeanne Conger, SVP of Sales and Marketing Operations, Rausch Coleman Homes, Fayetteville, AR USA
Michael Conley, Director Operations Mid Atlantic, Wyndham Vacation Ownership, N Myrtle Beach, SC USA
Tom Cross, CEO, TECHtionary, Boulder, CO, USA
Churchill Dass Prince, Founder CEO, Sales Intelligence Services, Inc, Silver Spring, MD USA
Robyn Davis, Owner, When I Need Help, Columbia, SC USA
Jim de Jager, Operations Director, UPC DTH Leasing S.à r.l., Howald, Luxembourg
Mehmet Emre Demir, SVP, Contact Center, DenizBank, Istanbul, Turkey
Frank DiCarlantonio, Vice-President of Operations, Scaffidi Restaurant Group, Steubenville, OH USA
Brent Dierking, Director, Business Development/Strategic Planning, NorthStar EMS, Birmingham, AL USA
Asburche Dincer, Sr. Manager, Business and Sales Development, DHL Express - US HQ, Plantation, FL USA
Sheryl Dobson, Director, Customer Contact, J2 Global, Ottawa, ON Canada
Alan Dowler, Operations Manager, Hamilton Jewelers, Princeton, NJ USA
Eve Dumovich, Publisher, Snowline Publishing, Ashford, WA USA
Brad Edmonds, Realtor, Harry Norman Realtors, Atlanta, GA USA
Anita Ellis, Director of Customer Relations, Calderon Textiles, Indianapolis, IN USA
Ron Essig, VP, Products & Services, Marriott Vacation Club, Salt Lake City, UT USA
Meredith Estep, Vice President Client Services, Unitiv, Inc., Alpharetta, GA USA
Mohammed Fattoum, IT Specialist, Fujairah Police General Head Quarter, Dubai, United Arab Emirates
Richard Feinberg, Professor, Department of Consumer Sciences and Retailing, Purdue University, West Lafayette, IN USA
Andrew Filipowski, Executive Chairman & CEO, SilkRoad technology, Winston Salem, NC USA
Laura Fredrickson, Director of Marketing, NIC Technologies, Arlington, VA USA
Chris French, VP, Customer Success, Globoforce, Southborough, MA USA
Brenda Gallick, Team Member Success Leader, Billhighway, Troy, MI USA
Dawn Giesman, Marketing Manager, PublicSchoolWORKS, Mason, OH USA
Stephen Gill, President, GEA, Derby, United Kingdom
Robert P. Gillespie, Executive Vice President, New York Community Bancorp, Cleveland, OH USA
Barb Girson, Principal/Owner, My Sales Tactics, LLC, New Albany, OH USA
Dato Seri Dr Edmund Goh, CEO, BHG Group (M) Sdn Bhd, Petaling Jaya, Selangor, Malaysia
K Gray, President/ CEO TBNB INC., Kissimmee, FL USA
J Israel Greene, Director of Managed Services, Gorilla Group, Chicago, IL USA
Ankush Gupta, Vice President – Marketing, QEDBaton Enabled Services Pvt Ltd, Pune, India
Heidi Guzman, MBA, Consorcio Kairos, Villahermosa, Tabasco, Mexico
Lauri Harrison, Marketing Adjunct | Sr. Product Mgr, Lauri Harrison PR, Denver, CO USA
Jim Heininger, Founder, Dixon|James Communications, Oak Park, IL USA
Jerry Henley, VP of Technical Services, Classworks, Lawrenceville, GA USA
Mary Henson, Membership Care Coordinator, United States Equestrian Federation, Lexington, KY USA
Phillip Horvath, SVP - Professional Services, Merchant Partners, Redmond, WA USA
Evelyn Hsia, Sr Manager, Cisco Systems, San Ramon, CA USA
Tunde Hubina, Customer Care Director, UPC DTH S.à r.l., Howald, Luxembourg
Adam Ihrig, Business Analyst, JPMorgan Chase, Heathrow, FL USA
Jaimon Jacob, Head - Customer Service & Business Excellence, UAE Exchange Centre LLC, Dubai, Dubai United Arab Emirates
Tyson Jacques, Customer Support Manager, Hoteltonight, San Francisco, CA USA
Scott James, Program Manager, Member Advisory Center, Arizona State Retirement System, Phoenix, AZ USA
Mary Beth Jenkins, Senior Vice President & Chief Operating Officer, UPMC Health Plan, Pittsburgh, PA USA
Robert Jeppsen, Senior Vice President of Commercial Sales, Zions First National Bank, Salt Lake City, UT USA
Becky Johns, Vice President, MarketBridge, Bethesda, MD USA
JP Jones, Owner, Collipsis Web Solutions, Broken Arrow, OK USA
Ed Jordan, Director, trialcard, Cary, NC USA
Shridhar P Joshi, Consultant Advisor, TATA Motors, Pune, Maharashtra, India
JoAnn Kay, Customer Care Director, GraduationSource, Port Chester, NY USA
Fred Kessler, CEO, Sales Partnerships, Inc, Westminster, CO USA
Lynn Kiser, Manager, Customer Service, MedCost, Winston-Salem, NC USA
James Koons, Chief Privacy Officer, Listrak, Lititz, PA USA
Elzbieta Krawczynska, Quality Specialist Trainer, Bank Zachodni WBK S.A., Poznan, Poland
Suresh Kuppahally, SVP, Engineering, Operations and Customer Success, Replicon Inc, San Mateo, CA USA
Yamini Kurup, VP Customer Experience, Aditya Birla Financial Services Mumbai, Maharashtra, India
Shane Lewis, Asst VP of Sales, Sundance Vacations, Kennett Square, PA USA
Michael Lytle, Director Global Technology Services & Operations, Extreme Networks, Kingston, NH USA
Scott MacGregor, Vice President of Sales & Marketing, Flo-Tech, Middletown, CT USA
David Madacsi, Senior Technical Customer Support Engineer, Grass Valley, Lakewood, CO USA
Omar Martínez, HR Business Partner, DHL Express, Mexico City, Mexico
Rowena Maxwell, Senior Manager, Accenture, London, United Kingdom
Altug Merhap, Senior Vice President, DenizBank, Istanbul, Turkey
Carolyn Merritt, VP, Customer Care, Latisys, Ashburn, VA USA
Sharon Metzung, Publications & Graphics Manager, Lake Metroparks, Concord Township, OH USA
Chad Mills, COO, Carahsoft Technology Corp., Reston, VA USA
Franco Minucci, Direct Sales Manager, DHL, Sao Paulo, Brazil
Jay Mitchell, President, Mereo, LLC, Irving, TX USA
Molly Moffitt-Haack, Marketing Supervisor, Agnesian HealthCare, Fond du lac, WI USA
Amanda Morales, Clinical Trial Administrator, WCCT Global, Cypress, CA USA
Jason Morris, Release Manager, SRS|Acquiom LLC, Denver, CO USA
Pat Mussieux, Founder, Wealthy Women Leaders, London, ON Canada
Dr Ravishankar NS, Axis Bank, Bangalore, Karnataka, India
Rajendran Nair, Sr Director, Marketing, Intalio, Palo Alto, CA USA
Emily Nelson, VP of Member Services, Agility Recovery Solutions, Charlotte, NC USA
Michele Nylander, Client Relationship Director, CallMiner, Inc., Fort Myers, FL USA
Donna Oulton, Managing Director, Planet Heaven PR, Liverpool, United Kingdom
Ken Overly, Vice President, Operations, EFG Companies, Irving, TX USA
A. Feza Özalp, Advisory Board Member, Ekol Logistics, Istanbul, Turkey
Elliot Park, Technical Customer Support Representative, Nolo, Berkeley, CA USA
Lynne Peters, Assistant Manager Training and Business Services, InsureMyTrip, Warwick, RI USA
Janet Powers, CEO, Social Audiences, LLC, Boston, MA USA
Rebecca Quinn, Owner, The Rebecca Quinn Agency, New York, NY USA
Jeanette Ramey, National Customer Service Manager, Empire Today, Northlake, IL USA
Dennis Reno, SVP, Customer Service, Proofpoint, Inc., San Francisco, CA USA
Mark Repkin, Senior Partner, Big Swift Kick, Morton Grove, IL USA
Peter Rifkind, VP, Client Services, UltraLinq Healthcare Solutions, Inc, New York, NY USA
Charlie Riley, Marketing & Communications Director, Lawley, Buffalo, NY USA
Megan Ritchie Saffitz, Director of LEED Support, US Green Building Council, Seattle, WA USA
Ansa Sekharan, Senior VP, Global Customer Support, Informatica Corp, Redwood City, CA USA
Paula Shannon, Chief Sales Officer and Senior Vice President, Lionbridge, Waltham, MA, USA
Bill Shelton, Senior Vice President, USHEALTH Advisors, Grapevine, TX USA
Shih Wei Sheu, China Zhi Gong Party: Jiangsu Explore Award, New Taipei City, Taiwan
Praveen Sinha, Associate Vice President, Corporate HR, Escorts, Ltd, Faridabad, Haryana, India
Teresa Stephens, Managing Director of Customer Care, United States Equestrian Federation, Lexington, KY USA
Howard Stevens, The HR Chally Group, Dayton, OH USA
Kim Stiglitz, Content Marketing Director, VerticalResponse, San Francisco, CA USA
Tom Strasburger, Vice President, Sales and Marketing, PublicSchoolWORKS, Cincinnati, OH USA
Natalie Sudina Chief Executive, Best4Kid LTD, London, United Kingdom
Andrzej Szczepaniak, Deputy Director, Central Settlement Services, Bank Zachodni WBK S.A., Poznan, Poland
Will Tarrant, Managing Partner, Service Metrics Group, Plano, TX USA
Özge Tekalp, Director, Türk Ekonomi Bankasi A.S, Istanbul, Turkey
T.R., Threston, C.E.O., World Guide Publishing, New York, NY USA
Heather Valentine, Vice President, Global Sales, Thermo Fisher Scientific, Manakin Sabot, VA USA
Lori Van Dyke, Manager, Customer Care, Access One Inc, Chicago, IL USA
Vincent Vanden Bossche, Managing Director, Call Communications, Ottenburg, Belgium
Chris Vasan, Communications Lead, Cisco Systems, Inc., Raleigh Triangle Park, NC USA
Madalina Vilau, Managing Partner, Expo Media, Bucharest, Romania
Michael Viveiros, Senior Digital Analyst, Magnani Caruso Dutton, New York, NY USA
Maggie Wang, Service & Support Manager, Nolo, Berkeley, CA USA
Braylon Wilcott, Sr. Manager of Technical Support, Telogis Inc., Austin, TX USA
Claudia Zacharias, President & CEO, Board of Certification/Accreditation, Owings Mills, MD USA
Chris Zoloth, Director, Global Customer Care, IHG, Salt Lake City, UT USA