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Revenue.io, Los Angeles, California, United States: Revenue.io Moments

Company: Revenue.io, Los Angeles, CA
Company Description: Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and Amazon to deliver predictable results and optimize their entire revenue operation. Founded in 2013, Revenue.io is headquartered in LA and backed by venture funding from Goldman Sachs, Bryant Stibel, and Palisades Capital.
Nomination Category: New Product & Service Awards Categories
Nomination Sub Category: Sales Enablement Solution – New Version
2023 Stevie Winner Nomination Title: Revenue.io Moments
  1. Which will you submit for your nomination in this category, a video of up to five (5) minutes, explaining the features, functions, benefits, and results to date of the nominated product or service, OR written answers to the questions? (Choose one):
    Written answers to the questions
  2. If you are submitting a video of up to five (5) minutes in length, provide the URL of the video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video. If you are submitting written answers to the questions for this category, provide them in the spaces below.

    Answers below, but here is a Moments demo video that helps provide additional context: https://www.revenue.io/videos/moments-demo

  3. Describe the features, functions, and benefits of the nominated product or service (up to 350 words):

    Total 301 words used.

    Revenue.io's Moments™ is a cutting-edge feature designed to empower sales teams with real-time guidance and analytics during their conversations. It integrates seamlessly with CRM systems like Salesforce and communication platforms such as Microsoft Teams to deliver contextualized support to sales reps, ensuring they have the right information and prompts at the right time.

    Features and Functions:

    Real-time Guidance: Provides sales reps with instant, actionable advice during calls or video meetings, based on the current conversation's context and sales best practices.

    Contextualization: Utilizes data from Salesforce to offer tailored suggestions and prompts, taking into account the specifics of the conversation, including the participant's role, the related sales opportunity, and historical data.

    Scenarios Configuration: Allows sales managers to set up scenarios that trigger specific guidance or notifications, ensuring that the advice given is highly relevant and personalized.

    Integration with Microsoft Teams: Offers a seamless experience within Microsoft Teams, allowing for real-time guidance during video calls.

    Insights and Reporting: Provides valuable insights into sales rep performance and conversation outcomes, enabling targeted coaching and strategy adjustments.

    Benefits:

    Enhanced Sales Performance: By equipping sales reps with the right tools and information during their conversations, Moments™ helps improve conversion rates and overall sales effectiveness.

    Targeted Coaching: The insights generated from Moments™ allow managers to offer precise, data-backed coaching, leading to improved sales rep skills and confidence.

    Increased Efficiency: Automation of routine tasks like call summarization and follow-up actions reduces administrative burdens, allowing reps to focus more on selling.

    Personalized Sales Strategies: The ability to tailor guidance for each conversation ensures that sales strategies are as effective and personalized as possible, leading to better customer engagement and satisfaction.

    Revenue.io's Moments™ transforms sales conversations with AI-powered real-time guidance, deep CRM integration, and actionable insights, ultimately driving sales efficiency, enhancing coaching, and personalizing sales strategies for improved outcomes.

  4. Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):

    Total 83 words used.

    https://www.revenue.io/moments

    Revenue.io's Moments offers real-time sales guidance, enhancing objection handling, reducing ramp times, and improving product knowledge. It delivers conversation guidance precisely when reps need it, automating follow-ups with generative AI to save hours monthly. 

    Moments features turnkey templates for immediate conversation improvement, contextual guidance for a seamless buying experience, and helps reps master conversational skills while adhering to compliance. It also supports customer support with real-time agent assistance. For more detailed information, visit the Revenue.io Moments page.

  5. If you are nominating a brand-new product or service, state the date on which it was released. If you are nominating a new version of an existing product or service, state the date on which the update was released:

    New updates to Moments released -- 1/2024

  6. Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):

    Total 202 words used.

    Revenue.io Moments™ is a market-leading real-time guidance solution that is particularly well-received across sales and customer service teams. Customers have mentioned their reps exceeding quota by up to 120% with the help of Moments, as they are provided with real-time guidance and top-performing behaviors in every one of their customer interactions.

    Revenue.io customer RSC Health notes their sales reps now feel they have the help they need–right when they need it–with Revenue.io Moments, and are ramping their sales reps faster than ever before. 

    "I don’t want to say we have all the answers…but we have all the answers.” Moments™ gives these time-tested answers to reps in real time, so they know exactly how to respond to each question. With Moments™, reps are able to provide the knowledgeable and empathetic service their customers expect. Revenue.io helps our agents be more effective by presenting those answers in real time. It helps us tremendously," – RSC Health.

    Customers use Revenue.io Moments for a wide range of business needs, and in 30 days, Moments customers typically see:

    • Effective objection handling

    • Improving product knowledge

    • Faster ramp times

    • Help with managing call compliance

    • Providing relevant content and resources

    • Improving customer experience

Attachments/Videos/Links:
Revenue.io Moments
URL Moments webpage
URL RSC Health - customer story
URL Moments Feature list
URL Moments best practices guide
URL Moments video
URL Moments implementation guide
URL Moments demo