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BANDAI NAMCO Entertainment Europe - Customer Service Department of the Year

Gold Stevie Award Winner 2020, Click to Enter The 2021 Stevie Awards for Sales and Customer Service

Company: BANDAI NAMCO Entertainment Europe S.A.S., Lyon, FRANCE
Company Description: Part of the Japanese BANDAI NAMCO Group, a leader in the global entertainment industry, BANDAI NAMCO Entertainment Europe publishes and distributes video games and entertainment products in Europe, Middle-East, Africa and Asia Pacific. Based out of our headquarters in Lyon we’re responsible for such titles as PAC-MAN, SOULCALIBUR, TEKKEN and DARK SOULS…More fun for everyone !
Nomination Category: Customer Service Department Categories
Nomination Sub Category: Customer Service Department of the Year - All Other Industries

Nomination Title: Bandai Namco Entertainment Europe

Which will you submit for your nomination in this category, a video of up to five (5) minutes in length, explaining the achievement since July 1, 2018 of the nominated customer service organization, OR a written essay of up to 650 words describing the same? (Choose one): A video of up to five (5) minutes

https: //youtu.be/rsn2f_C0Qt0

I also uploaded a copy of thevideo (embed + attachment)