TIM Brasil, Rio de Janeiro, Brazil: How TIM uses Artificial Intelligence and Data Science to empower the customer experience
Company: TIM Brasil, Rio de Janeiro, RJ Company Description: Evolving together with courage, transforming technology into freedom is the purpose of TIM, which operates throughout Brazil with telecommunications services, focused on the pillars of innovation, customer experience and agility, based on an internal culture of accountability and aiming the digital transformation. Nomination Category: Customer Service & Call Center Awards Achievement Categories Nomination Sub Category: Best Use of Technology in Customer Service - Telecommunications Industries Nomination Title: How TIM uses Artificial Intelligence and Data Science to empower the customer experience
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