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TOPPAN Edge (Hong Kong) Limited, Hong Kong, Hong Kong / Greater China: Lillian Lily Cheng, Head of HR & ESG

Company: TOPPAN Edge (Hong Kong) Limited
Company Description: Established in HK in 1972, TOPPAN Edge is a leading and diversified regional provider committed to delivering sustainable, integrated solutions in data management, information handling, security printing, card solutions, and digital transformation. With its high-security innofacture plants located in Yuen Long InnoPark, it offers sustainable solutions to address the diverse challenges in society.
Nomination Category: Individual Awards Categories
Nomination Sub Category: Female Executive of the Year in Asia, Australia or New Zealand
2024 Stevie Winner Nomination Title: Lillian Lily Cheng, Head of HR & ESG
  1. Which will you submit for your nomination in this category, a video of up to five (5) minutes, explaining the achievements since July 1, 2022 of the nominated woman, OR written answers to the questions? (Choose one):
    Written answers to the questions
  2. If you are submitting a video of up to five (5) minutes in length, provide the URL of the video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video. If you are submitting written answers to the questions for this category, provide them in the spaces below:

     

  3. Briefly describe the nominated individual: history and past performance (up to 200 words):

    Total 200 words used.

    Lillian is a senior HR executive going beyond HR profession in pursuit of corporate and social objectives.  Her passion and pride led to her nomination and appointment as the only female board member in Hong Kong by the Global Division in her late thirties. She stepped down from the board in 2021 due to family relocation but continues to attend all board meetings and serves as Head of HR & ESG, overseeing people and ESG matters.

    With extensive experience in the Asia Pacific, Lillian acts as a global HR advisor, mentoring local HR managers and providing valuable advice on HR and ESG affairs across Hong Kong, PRC (SH, BJ, SZ, WH), Taiwan, Macau, and Singapore.

    Before joining the company, Lillian worked in various industries, including telecommunications, beauty care, aviation, logistics, and property development. Her multicultural work-life experience in leading Asian cities have helped her build a strong network in the business communities.

    Lillian holds a Master of Science in Corporate Governance & Compliance and a BBA in HRM from Hong Kong Baptist University. She is a Chartered Professional in Human Resources (CPHR), a qualified SPHRi holder, a Chartered Governance Professional & Fellow, and a Certified ESG Planner accredited by ICSD.

  4. Outline the nominee's achievements since July 1 2022 that you wish to bring to the judges' attention (up to 250 words):

    Total 245 words used.

    Lillian embodies TOPPAN’s Purpose & Values - “Breathe life into culture, with technology and heart.” This vision fosters a society where diverse cultures thrive through digital-hybrid means. The core values of “Integrity, Passion, Proactivity, Creativity” guide employees to achieve this Purpose.

    HR & ESG are central to business sustainability. As a steering committee member for the 2028 Business Roadmap, Lillian oversees key projects like M&A, Outsourcing, Office Re-Modelling, and Factory Consolidation. She champions the Office Re-Modelling Project, creating an inclusive, flexible, and green workspace that enhances productivity and teamwork.

    In the environmental sphere, Lillian collaborated with an ESG consultant to provide tailored training, earning the “Hong Kong Green Organization Excellence Level Certificate” with “WasteWise & EnergyWise” recognition.

    Socially, the caring and learning culture, together with employee engagement programs, have garnered awards such as “Happy Company,” “Caring Company,” “Family-friendly Employer,” and “Manpower Developer."

    As Compliance Officer, Lillian leads compliance training and monthly risk management meetings, contributing to the company’s recognition with the Privacy-Friendly Gold Award from the Office of the Privacy Commissioner for Personal Data.

    Lillian also champions women’s empowerment and diversity, launching the “TOPPAN Leader Development Program (TLDP)” to foster leadership among high-potential employees, regardless of gender. Through career development discussions, she identified that many female colleagues see themselves as support lead roles rather than business leaders. This mindset, shared by some executives, often limits their growth. The TLDP aims to empower highly committed and flexible HIPOs for management roles.

  5. Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):

    Total 234 words used.

    Supporting Materials 1: Academic & Professional Qualifications and Professional Associations in HR & ESG

    The nominee holds advanced professional qualifications relevant to the fields. She is an active member of professional associations and continuously engages in professional development, demonstrating her dedication to continuous learning and growth in the industry.

    Supporting Materials 2: Awards & Recognition

    • Environment Award: Led eco-friendly policies, recognized by community and professional green organizations.
       
    • Social Awards: Implemented successful CSR programs with SDGs in mind, creating positive social impact.
       
    • Governance Award: Embraced compliance and privacy management programs to gain trust.
       
    • Individual Award: Demonstrated competence, distinctive advantages, and contributions in the field.
       
    • Team Award: Displayed leadership in uplifting the team to HRBP level with collective efforts.

    Supporting Materials 3: HR & ESG Strategic Plan, CSR Activities, TLDP and Company Magazine

    The nominee champions corporate projects, signifying strategic mind, business acumen, exceptional performance, and achievement.

    Materials

    Highlights

    HR & ESG Strategic Plan

    Create a Happy & Sustainable Organization, Deliver Business Results, Anchor to Trust & DEI, Boost Corporate Energy, Cultivate Innovation, Drive Human-centric Digital Productivity.

    CSR Activities

    TOPPAN’s Vision Beyond the SDGs, partnering with NGOs for SDGs achievement.

    TOPPAN Leader Development Program

    Action learning projects, partnering with HKUST for succession planning and women empowerment

    Company Magazine – The Edge

    Internal communication and feedback from readers.

    *Remarks: Certificate of Change of Name –

    From Toppan Forms (Hong Kong) Limited to TOPPAN Edge (Hong Kong) Limited

  6. Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the nominee's past performance (up to 250 words):

    Total 248 words used.

    Lillian’s contributions stand out due to her commitment and influential role in driving change in people, culture, and accountability. She listens to stakeholders and ensures the company treats clients, colleagues, and the community with respect, setting a role model for the management team to operate with integrity, passion, and humility. Compared to previous HR heads, Lillian demonstrates exceptional business acumen and the ability to handle ambiguity.

    As the only female board member, Lillian brought diverse thinking and enhanced board dynamics. Even after stepping down due to family issues, she continues to provide insights at board meetings.

    In HR industry, Lillian won the Silver “HR Executive of the Year” at the 2020 Stevie® Awards for Great Employers and “Best of the Best HR STAR of the Year” at the 2020 CTgoodjobs Best HR Award. Her team also won the “Best HRBP Team” award. In 2023, she received the “HRM Learning Experience Award” from the HKQF. As a member of HKIHRM, HKMA, and HKGCC, Lillian is resourceful in market benchmarking and best practices for continuous improvement.

    Winning the Privacy-Friendly Gold Award is significant for TOPPAN, a company specializing in information handling solutions and data management services. This reputable award, accredited by the PCPD, has enhanced stakeholder trust and reputation.

    On the community side, Lillian conducted Information Sessions for HKCGI members and partnered with the HKGCC for career sharing sessions with youths. Her networking with HKSTP has helped the company to establish essential business partnerships for the Digital Hybrid business model.

Attachments/Videos/Links:
Lillian Lily Cheng, Head of HR & ESG
XLSX [REDACTED FOR PUBLICATION]