In-Flight Crew Connections, LLC., Charlotte, NC, USA

Company: In-Flight Crew Connections, LLC., Charlotte, NC, USA
Company Description: In-Flight Crew Connections provides aviation industry staffing solutions for owners and operators of business class jets. Services include: ONe-CALL™ Temporary Crew Services - on-demand supplemental staffing for pilots, flight attendants, schedulers/dispatchers, aircraft maintenance technicians and engineers; online payroll management, recruitment and international staffing.
Nomination Category: Company/Organization Awards Categories
Nomination Sub Category: Fastest Growing Company of the Year

Nomination Title: In-Flight Crew Connections

Describe for the judges the activities and accomplishments of the nominated organization since the beginning of July last year (up to 525 words). Begin your essay with the following two figures, in percentage terms: Year over year revenue growth: Year over year employee growth: TEXT REDACTED FOR PUBLICATION

REVENUE GROWTH:
42% increase 2010
416% increase 2011
61% increase 2012
40% increase 2013

EMPLOYEE GROWTH:
34% increase 2010
369% increase 2011
39% increase 2012
24% increase 2013

In-Flight Crew Connections (ICC) is a niche aviation personnel staffing service. Incorporated on May 9, 2002, this privately held corporation is a WBENC certified woman-owned staffing firm headquartered in Charlotte, NC, USA. The Charlotte office employs staff members working in various departments: Operations/Crew Scheduling, Accounting, Human Resources and Business Development.

In-Flight Crew Connections' core competencies include: management of aviation contingent workers, temporary flight crews & provision of other on-demand departmental labor groups, payroll services, Recruitment Process Outsourcing (RPO) & placement services.

In-Flight Crew Connections was started in one the worst periods of aviation, six months after 9/11. Large corporations were downsizing their aviation departments and outsourcing supplemental labor. ICC recruited experienced flight attendants, trained them in corporate flight operations and sent them skyward. "There weren't many corporately trained flight attendants at the time," says Jennifer Guthrie, President and CEO. "We trained them through a standardized process so they could go work on a corporate aircraft, because it's completely different than being on a commercial aircraft."

Except during the 2008 Financial Crisis, when the company's revenue declined by two-thirds; Jennifer made drastic changes by cutting staff to just herself and a part-time bookkeeper. In-Flight Crew Connections has maintained an average yearly growth of 144% for the last ten years. Jennifer credits the talent and dedication of the professional staff comprised of aviation industry veterans and a vision to meet the ever changing demands of aviation clients. The Operations department maintains around the clock hours, 24/7/365, to provide first-class service to aviation clients. The company has been honored by Inavero with the “Best of Staffing” award in both Client and Talent satisfaction. These dual honors were earned by fewer than 2% of the more than 12,000 staffing firms in the U.S. and Canada.

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Provide a brief biography of the person or persons who lead the nominated company (up to 125 words):

Jennifer Guthrie, In-Flight Crew Connections’ founder, owner and CEO is a member of Women’s Business Enterprise National Council, National Business Aviation Association, Women Presidents’ Organization, American Staffing Association, National Air Transportation Association, as well as a corporate member of Staffing Industry Analysts. Jennifer is also actively involved with many philanthropic organizations and is currently serving with CARE for AIDS. CFA is a non-profit organization which partners with local churches in Africa to help care for men and women living with HIV/AIDS. Helping parents live longer, reduces then number of orphans by the parents being able to care for their own children. Jennifer and her family will make their second trip to Kenya this summer to provide medication, support, counseling, work-training programs, food and education on how to start a business. Jennifer holds a Bachelor’s Degree in Business Administration from Appalachian State University.

Choose one (even if both apply):

At least 50% of the shares in this company are owned by women.