Company: Allied Health Admin and Consulting, Forster, NSW, Australia
Company Description: At Allied Health Admin and Consulting, we understand that running an Allied Health practice involves more than just patient care. That’s why we offer a comprehensive suite of administrative services tailored to meet the unique needs of Allied Health professionals.
Nomination Category: Company/Organization Awards Categories
Nomination Sub Category: Management Team of the Year at a Women-Owned or -Led Organization – 10 or Less Employees
 Nomination Title: Allied Health Admin and Consulting Management Team
- Which will you submit for your nomination in this category, a video of up to five (5) minutes, explaining the achievements since July 1, 2022 of the nominated management team, OR written answers to the questions? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video. If you are submitting written answers to the questions for this category, provide them in the appropriate spaces below:
- Briefly describe the nominated organization: history and past performance (up to 200 words):
Total 196 words used.
Allied Health Admin and Consulting was created from founder Jenny Pither's twenty-year career. The organisation is on a mission to transform chaos into order for allied healthcare practitioners overwhelmed by administrative tasks. Jenny's knack for running a tight ship laid the foundation for Allied Health Administration and Consulting, which now helps practitioners.
In February 2017, Jenny's extensive knowledge of governing bodies and funding mechanisms became evident while working for an Occupational Therapist. A colleague's offhand remark, "Why aren't you doing this as a business?" ignited the spark to launch her venture. Initially juggling multiple clients while still employed, Jenny soon dedicated herself full-time as demand soared. The first hire quickly followed, marking the beginning of a fast-expanding team.
From day one, the company specialised in the National Disability Insurance Scheme (NDIS), providing crucial support to providers and practitioners. Today, 95-98% of clients operate within the NDIS framework alongside private clients and third-party stakeholders like iCare and Lifetime Care & Support. Allied Health Admin and Consulting’s expertise ensures providers manage responsibilities effectively and deliver high-quality care.
In 2023, the company became an award-winning business, showcasing Allied Health Admin and Consulting’s unwavering commitment to excellence and innovation.
- Outline the management team's achievements since July 1 2022 that you wish to bring to the judges' attention (up to 250 words):
Total 249 words used.
Over the past two years, Allied Health Admin and Consulting has achieved extraordinary growth and success. In 2023/2024, we have continued to grow, change, and support the healthcare industry. In the past 12 months, turnover improved from $310,487 to $377,419, with profitability up by 60%. Client retention and direct referrals have increased, with 5-6 leads and 1-2 new clients weekly. We convert 85% of Discovery Calls to paying clients. Our team has grown to 8 staff including an Online Business Manager and a full-time Operations Manager.
We’ve become a preferred partner with BE Software International, an allied health software provider.
We have been recognised in award programs, including:
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2023 BEAM in Business Awards Silver Winner - VA Business
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2023 Ausmumpreneur Finalist in the Service Business Award Category
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2023 ROAR Awards Finalist in Hustle + Heart
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2023 Australian Women’s Small Business Champion finalist
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2024 Australian Small Business Champion finalist
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Presented as a panellist at the Beam Masterclass 2024
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I was a spotlight presenter/ sponsor of the 2024 Beam Awards
We have rebranded to offer consulting, allowing allied health practitioners to leverage our expertise to improve their business. Growth has been primarily organic, driven by referrals and a strong presence on social media.
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We have been interviewed for the Nacre Consulting Podcast with Cathy Love.
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Co-facilitated a live Masterclass for 110 participants with Cathy Love and the founder of Splose Practice Management System.
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Co-facilitated two workshops for an Indigenous Community Medical Centre in remote NSW focused on nurturing excellence.
- Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 245 words used.
A supporting document has been included in the application to provide further information on the company and founder's history, the work we do, and our approach. It also outlines a variety of media articles that highlight our work and success. Website and social media links are included at the end of the document. These can be used to verify our work and claims made in the application.
Additional feedback below:
Sarah Thomas: Sarah Thomas OT
I have been able to off load most of the administration tasks associated with my business. This has given me back valuable time that I can now spend on billable tasks. I could not manage this aspect of my business without Allied Health Admin and Consulting now.
Jason Korotkich: Uplift Exercise Physiology
Very happy with the administrative support that AHAC provide. It saves us time and allows us to focus on delivering quality care to our clients. It is also nice to have the flexibility to increase/decrease services as required – thanks AHAC!
Anna Blee: Nurture Nest Speech Pathology
THANK YOU for all your hard work and organisation this past week. I feel like things have been so smooth and things are being actioned carefully and in a really timely manner and for making my life so smooth at work this week.
Chelsea Peers: Perth Physiotherapy
I just wanted to say thank you to you and your team for all the work you have done, it is very much appreciated!
- Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the organization's past performance (up to 250 words):
Total 247 words used.
Allied Health Admin and Consulting's achievements are unique and significant. The company addresses a critical pain point in the healthcare sector By alleviating allied healthcare practitioners' administrative burdens. This allows practitioners to focus on patient care, enhancing service quality and patient outcomes.
With over 60 years of combined experience, the team offers unparalleled expertise in managing the complexities of the National Disability Insurance Scheme (NDIS). This specialisation has earned them the moniker "NDIS whisperers," reflecting their ability to navigate the intricate and evolving system effectively. Their deep understanding of NDIS legislation and regulations ensures that clients remain compliant and receive accurate, actionable insights.
The company's journey, marked by resilience and adaptability, is particularly noteworthy. The business has grown rapidly since its inception in 2017, driven by the founder's extensive experience in various healthcare domains. This foundation has enabled the company to build robust administrative systems that support high-quality care delivery.
The company has adapted to industry shifts, particularly the move towards virtual services accelerated by the COVID-19 pandemic. This adaptability has sustained company growth and positioned them as innovators in service delivery, reducing the need for physical clinic spaces and meeting modern healthcare demands.
A commitment to excellence, continuous learning, and a community-centric approach has expanded the reputation of Allied Health Admin and Consulting. The company is a trusted partner in the Allied Health sector. It ensures practitioners can focus on their core caregiving mission where care is prioritised, benefiting NDIS participants and the broader community.
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