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Scriveiner, London, United Kingdom: Yanning Li and Justin Lowes, Founders

Company: Scriveiner
Company Description: Founded in 2019 by Yanning Li and Justin Lowes, Scriveiner has quickly grown into the UK’s leading affordable luxury pen brand, winning The King’s Award for Enterprise (International Growth) 2023. An identifiably British brand, a US and UK Amazon Best Seller, trusted by 200,000+ customers and the premier Fine Writing partner in all 950 USA Office Depot stores, outselling Parker and Waterman 2:1
Nomination Category: Entrepreneur Categories
Nomination Sub Category: Best Entrepreneur - Consumer Products - Durables
2023 Stevie Winner Nomination Title: Yanning Li and Justin Lowes
  1. Which will you submit for this nomination, a video of up to five (5) minutes in length or a written essay of up to 650 words? Choose one:
    Essay of up to 650 words
  2. If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video:

     

  3. If you are providing a written essay for this nomination, submit in this space an essay of up to 650 words describing the achievements of the nominated entrepreneur since 1 January 2021:

    Total 651 words used.

    We are a husband and wife team who founded Scriveiner London in 2019 with a simple goal; to be the best affordable luxury pen and accessories brand in the world. We design our products to perfectly blend aesthetics, quality and value for money. We are proponents of ‘luxury minimalism’; having fewer possessions but ensuring they are high quality and long lasting. Our pens should therefore be beautiful, last a lifetime, and be supremely fit for purpose.

    Since 1st January 2021 our growth has been incredible. In calendar year 2020 our revenue was £1.94M. In 2021 this more than doubled to £4.28M. In 2022 we grew 25% to £5.34M. We have been profitable every year since launch and profit has grown in step with revenue. We have sold more than 500K pens since launch. More than 80% of our products are sold overseas. We are on target to grow by 40% in 2023. 

    Over the period we have hugely expanded our product range and launched online in the EU, Canada and Japan. We are now gaining significant traction in traditional retail having successfully launched in all 950 Office Depot stores in the USA, where we are outselling industry heavyweights Parker and Waterman by 2:1.

    Recognising an opportunity

    The pen world was ripe for disruption.

    Established pen brands sell to distributors who sell to retailers. This model requires large incentives at each stage meaning brands sell pens at a retail price around 8x factory cost. By launching online, keeping costs to a minimum and focusing on product design, aesthetics and quality, we produce and retail pens at around 4x factory cost. Our pens are twice the quality of established brands at our price point. They cannot compete without undercutting their retail distribution partners – the very relationships that give these brands so much of their value.

    We also recognised a gap in the market for an identifiably British pen brand and launched Scriveiner London in 2019.

    A global brand with a people-first approach

    We have both run our own businesses, both in the UK and overseas, including China. We have built an international supply chain with writing components made in Germany, pen bodies and final assembly in China. UK design, German engineering and high-quality Chinese manufacturing has proved a winning combination.

    We believe in growing the business while treating customers, staff and suppliers well: 

    • We have six Philippine based staff: normally, Philippine workers are paid a 13 month year - we pay 15 months, offer full paid holiday and sick leave, and assist with other costs that arise 

    • In India, when the general manager of our supplier tragically died of Covid, we donated $2,000 to help support his family

    • In China, we conducted an independent audit of our main supplier to ensure environmental sustainability and ethical working practices

    • With customers, our goal is to go above and beyond expectations, for example, if a customer drops a fountain pen and damages the nib, we replace the whole pen, free of charge

    • We have donated $35K to NRDC, a US charity that fights for our environment

    Our pens are built to last and produced with sustainability in mind. Whilst most companies use packaging that includes plastic, ours is entirely paper. Our leather journals are made from water buffalo that have died of natural causes.

    Future plans

    Our ambition is to become a household name. We will seek out other retail partners in the US and other countries. We will continue to expand our product range and we will add other product categories as we grow.

    Britain used to be the home of pen brands but now has only niche (albeit high-quality) players. We are proud that our founding mission and vision to create an elegant, identifiably British brand is resonating with a global audience, and elevating us into the same league as industry heavyweights such as Cross, Waterman and Parker.

  4. In bullet-list form (up to 150 words), provide a brief summary of up to ten (10) of the chief achievements of the nominated entrepreneur since 1 January 2021:

    Total 150 words used.

    1. Calendar year 2019 revenue £421K. From 1st Jan 2020 to end 2023 revenue increased by nearly 1,000% to £5.34M

    2. Net profit increased >4,000% from £30K to £1.29M

    3. Awarded King’s Award for Enterprise: International Trade for Outstanding Short Term Growth (3-year) in international markets; overseas revenue approx. 82% of total

    4. Sold more than 500K pens

    5. Generated 25K+ Amazon reviews, average 4.7-star rating

    6. In USA, best-selling product in category every Christmas 2019-22

    7. Created a fantastic work environment for our Philippines team including career stability, above average pay, no monitoring (we trust them!), great benefits and help with unexpected costs

    8. Delivered incredible customer service with target response time of 1-minute during the US and UK working day

    9. Donated $35K to NRDC (US charity fighting climate change)

    10. Successfully launched in all 950 US Office Depot stores; we are their bestselling Fine Writing Partner, outselling Parker and Waterman 2:1

Attachments/Videos/Links:
Yanning Li and Justin Lowes
PDF Stevies_International_Business_Awards_2023____Best_Entrepreneur___Scriveiner.pdf