Support Awards Categories
Includes all administrative support, production support, security, maintenance, research, etc. functions. These categories are not for customer service professionals - there are other categories to recognize their achievements.
The information requirements for entries in these categories in the 2019 competition include:
a, An essay of up to 650 words describing the nominee's achievements since 1 January 2018
b. In bullet-list form (up to 150 words), a brief summary of up to ten (10) of the nominee's chief achievements since 1 January 2018
c. Optional (but highly recommended), a collection of supporting files and web addresses that you may upload to our server to support your entry and provide more background information to the judges
L01. Support Department of the Year
Enter this category if you wish to recognize the recent achievements of everyone who works in support functions in your organization, regardless of function, location, seniority or position.
L02. Support Team of the Year
Enter this category if you wish to recognize some subset of your entire support organization, such as a specific maintenance, research, security, or production support team, for example. The team may be multidisciplinary, may stretch across multiple organizations (your own organization, client organizations, and agency or vendor organizations, for example), and may be a permanent team or a temporary team that was assembled only for a specific task or assignment.