Support Awards Categories

Recognizing achievements since the beginning of 2023 in all administrative support, production support, security, maintenance, research, etc. functions that are not addressed by any of the other category groups. Note that these categories are not for customer service-related support functions. There are separate customer service categories available. 
   Nominations that won in the 2024 IBAs may be resubmitted for consideration in the 2025 IBAs. If they have been updated with recent achievements, they may be submitted to the same categories in which they won. If they have not been updated, they must be submitted to categories different from those in which they won.
 

The information requirements for entries in these categories in the 2025 competition include:

  An essay of up to 650 words describing the nominee's achievements since 1 January 2023

  In bullet-list form (up to 150 words), a brief summary of up to ten (10) of the nominee's chief achievements since 1 January 2023

  Optional (but highly recommended), a collection of supporting files and web addresses that you may upload to our server to support your entry and provide more background information to the judges
 

L01. Support Department of the Year

Enter this category if you wish to recognize the recent achievements of everyone who works in support functions in your organization, regardless of function, location, seniority or position.

L02. Support Team of the Year

Enter this category if you wish to recognize some subset of your entire support organization, such as a specific maintenance, research, security, or production support team, for example. The team may be multidisciplinary, may stretch across multiple organizations (your own organization, client organizations, and agency or vendor organizations, for example), and may be a permanent team or a temporary team that was assembled only for a specific task or assignment.