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FPT IS Company Limited, Hanoi, Vietnam: UVote, The comprehensive ecosystem to organize AGMs & beauty contests

Company: FPT IS Company Limited
Company Description: FPT IS, a member of FPT Corporation, is proud to be a trustworthy partner to co-create the next value through technology along with leading businesses and organizations in Vietnam and globally. FPT IS focuses on solving digital transformation and green transformation problems of organizations and businesses through consulting, deploying, and providing IT products, solutions and services.
Nomination Category: Product & Service Categories - Business Technology Solutions
Nomination Sub Category: Event Management Solution
2024 Stevie Winner Nomination Title: UVote - The comprehensive ecosystem to organize AGMs & beauty contests
  1. Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
    Written answers to the questions
  2. If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.

     

  3. If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:

    Established in 1994, FPT IS Company Limited is currently the leading company in Vietnam and the region with services and solutions in various industries: Government, Banking - Finance, Healthcare, Transportation, Public Finance, etc.

    Since 2020, the Covid-19 pandemic has significantly affected the general meeting of shareholders (AGM) season around the world when in most countries, large gatherings were temporarily limited. As a result, many national governments have decided to relax existing regulations on participation in general meetings by taking emergency action, allowing companies to hold AGMs completely online, as long as they meet certain conditions. The 2020 Vietnamese Enterprise Law also stated 4 specific methods of organizing the General Meeting of Shareholders: organizing in person, online, combining both direct and online forms, or collecting opinions in hard copy.

    From the above demand, UBot Meeting was first introduced in 2021 as one of the products in the UBot ecosystem - The RPAaaS automation solution for the Finance & Accounting department. Later on, due to larger demand of enterprises and event organizers to operate various tasks related to organizing AGMs and contests on an online platform, UBot Meeting was officially renamed UVote in January, 2023.

    UVote is positioned as an ecosystem that comprehensively covers all tasks in the Investor Relations (IR) Department, specializing in operating AGMs or related events, as well as managing & interacting with shareholders.

    On the other hand, UVote also provides a voting platform for most prestigious beauty contests in Vietnam from contest information portal, payment integration to real-time results tracking.

  4. If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):

    Total 351 words used.

    ​1. UVote AGM - The comprehensive platform for AGM organizing (Released in May 2021, renamed in Jan 2023):

    UVote AGM’s functions:

    • Set up AGM information
    • Upload all relevant documents
    • Import & Manage shareholder list
    • Send personalized email invitation
    • Approve shareholder’s proxy request
    • Set up voting & election forms
    • Verify shareholders & investors through 4 methods: One-time QR Code; SMS OTP; eKYC; Nationality Identification Digits (NID) verification
    • Conduct online voting & election process
    • Real-time dashboard to track voting & election results

    In 2023-2024, UVote has integrated core RPA platform with new technologies to provide advanced functions:

    • Shareholder Verification with eKYC - Released in Jan 2023: Integrate FPT.eKYC & FPT.AI technology
    • Shareholder Verification through NID - Released in Jan 2024: Integrate FPT.ID Check, using data from Ministry of Public Security
    • UVote GPT - Released in Jan 2024: Integrate with Chat GPT
    • UVote eSign - Released in Jan 2024: Integrate FPT.eSign to enhance authenticity & validation after shareholders finish voting.

    UVote AGM is fully operated in SaaS with benefits:

    • Reduce in overall time preparation for an AGM: From average 3 months to only 1 month
    • Reduce 60% cost to organize AGM: Cut-off printing invitations & documents cost (~4,000USD saved/ AGM with 1,000-2,000 shareholders; Reduce 2/3 human resources; Save up to 5,000USD/ AGM for related technical support & vote counting machine)
    • Ensure 100% accuracy & transparency in vote & election counting with real-time dashboard
    • Ensure 100% security through 4 formats of shareholder verification

    2. UVote Hub - The one-stop shareholder management platform (New released in May, 2024)

    UVote Hub is an all-in-one hub for the IR Department to manage processes:

    • Event management: Schedule meetings, gather feedback, and send event invitations effortlessly.
    • Shareholder management
    • Real-time tracking: Stock purchase and sale histories.
    • Shareholder Portal
    • Integration with UVote AGM

    UVote Hub helps synchronize data, reduce 67% effort, improving investors & shareholders satisfaction by 35%.

    3.UVote Contest (Platform released in July, 2023)

    Highlight features:

    • Contest Portal
    • Payment: Integrate with e-Wallets
    • Real-time ranking update
    • Real-time dashboard for organizers

    UVote Contest helps to boost 100% transparency & accuracy through real-time ranking updates.

  5. If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):

    Total 283 words used.

    Step in organizing AGM/ Event

    Traditional Way

    With UVote

    Attendee Management

    Excel File

    Data Board on platform (Import/ Export/ Manual Add)

    Attendee Invitation

    Hard-copy invitation sent by post

    Personalized email with name & information of attendee

    Registration/ Proxy

    Send hard-copy request to Organizers

    Send request online & Approve via system

    Portal for End-users

    Self-develop/ Hire vendor

    Customized portal by UVote

    Voting/ Election

    By hard-copy form

    Online

    Payment

    Self-integrate with e-Wallets/ Banks

    Integrate in UVote Portal

    Results Tracking/ Reporting

    Manual counting

    Realtime dashboard

    From January 2023 to June 2024, UVote AGM has helped to organized:

    • 156 AGMs from 68 medium - large Vietnamese enterprises (Increase 200% with same period in 2021-2022)
    • 1/3 of TOP VN30 Companies are using UVote: Vinamilk, HD Bank, Vietjet Air, Vinhomes, Vingroup, Vincom Retail, FPT,...
    • 1,000,000+ shareholders, investors & users have experienced the system
    • Save total 300+ printed documents from all AGMs ~4,740kg papers, contributing to ESG strategy of Vietnamese businesses towards objective “Vietnam Net Zero” in 2050
    • Improve shareholder’s satisfaction from 80% to 95% for a company with 3,000+ shareholders

    UVote’s Customers talk about UVote:

    UVote’s Interview Shareholders & IR Department at FPT 2023’s AGM

    Podcast with Head of IR Department - Vinamik to build robust shareholder management strategy

    Head of IR Department - Imexpharm - Leading pharmaceutical company shares about AGM with UVote

    From July to August 2023, UVote Contest successfully organized Miss Grand Vietnam - The biggest beauty contest in Vietnam:

    • Peak traffic: 10,000+ Users a day
    • GMV of the contest: ~USD 75,000

     

    UVote named as official voting portal of Miss Grand Vietnam 2023

    The Journey of UVote in Miss Grand Vietnam 2023

    Looking back at Miss Grand Vietnam voting categories

     

  6. You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):

    Total 106 words used.

    6.1. UVote Website: https://uvote.vn/ (VIE)

    6.2. UVote Introduction Video: CLICK HERE (VIE)

    6.3. UVote Introduction Deck: CLICK HERE (EN)

    6.4. Vietnamese Presses talk about UVote:

Attachments/Videos/Links:
UVote - The comprehensive ecosystem to organize AGMs & beauty contests
PDF [REDACTED FOR PUBLICATION]