Company: John Pipe International, Poole, United Kingdom
Company Description: Established in 1961, John Pipe International delivers innovative export packing and freight forwarding solutions across many leading industries including manufacturers of factory, and engineering equipment, including certified defence and aerospace organisations.
Nomination Category: Company / Organization Categories
Nomination Sub Category: Company of the Year - Manufacturing - Small
 Nomination Title: John Pipe International
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the achievements of the nominated organization since 1 January 2022, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: Briefly describe the nominated organization: its history and past performance (up to 200 words):
Total 198 words used.
Established in 1961, John Pipe International delivers innovative export packing and freight forwarding solutions across many leading industries including manufacturers of factory, and engineering equipment, including certified defence and aerospace organisations.
Based across two sites in the South of England, our 63-year-old legacy is underpinned by deep-rooted commitments to provide local rapid responses to global packing and freight requirements.
Since 2020, Managing Director Nathan Kennedy, has spearheaded the development of our outstanding portfolio boasting collaborations with globally renowned blue-chip companies, whilst concurrently delivering bespoke solutions to local, and longstanding SME clients.
Passionate about empowering our 40-strong staff, our outstanding flexibility, ensures that every client, irrespective of size, receives a uniquely tailored solution.
Our made-to-order sustainable packaging options, which include bespoke wooden boxes and aluminium foil wrapping for everything from tiny screws for aeroplanes, to huge cheese making machines for the dairy industry, deliver outstanding results;
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5.8% increase in turnover (from £5.1m to £5.4m) YE23
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9.7/10 customers would recommend us to a colleague
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71% increase in EBITA (522k-895k) YE23
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97.6% of customers say we are ‘a good investment’
Dave Pickering, Electronics says: “JPI offers the highest standard of quality packing, always accommodating requirements.”
- If you are providing written answers for your submission, you must provide an answer to this second question: Outline the organization's achievements since the beginning of 2022 that you wish to bring to the judges' attention (up to 250 words):
Total 250 words used.
SUSTAINABLE GROWTH
Since 2022 we’ve achieved sustainable growth, employing 42 people across our Poole and Chandlers Ford branches, the most employed by the business in its 63-year-old history,
Serving over 1000 repeat customers annually, we’ve operated an agile business model, allowing us to expand, improve and innovate for our clients, and create a dynamic working environment to fulfil new enquiries from one-off pack and freight solutions to large scale projects.
Pivoting the business to deliver upon its core values whilst forging collaborations to emerging markets, including space technologies, has resulted in high-impact results, including, a projected 14.5% profit uplift YE24.
5* ratings from 73% of customers demonstrate achievements:
Christopher Davey, Manufacturing, says, “JPI go the extra mile to ensure all needs are met.”
EMPLOYEE ENGAGEMENT
Embedding four core values into the heart of our business in 2023 has been achieved in collaboration with our workforce, who chose; Teamwork, Customer Commitment, Quality and Passion to motivate and exceed internal and external expectations. As Business Development Manager, Sarah Franklin says: “JPI has made me feel welcome, respected, and empowered. It's a second family.”
BRAND DEVELOPMENT AND LOYALTY
Accelerated growth has enabled a 22% increase in top-tier senior positions in just six months, and helped forge dynamic collaborations with our loyal market-leading partners who benefit from our unique approach to packaging.
Strengthening our brand profile with stand-out messaging across website and social profiles, has successfully increased new business development opportunities whilst retaining our traditional family-friendly culture and fast response times.
- If you are providing written answers for your submission, you must provide an answer to this third question: Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the organization's past performance (up to 250 words):
Total 250 words used.
Our commitment to creating a thriving business has delivered significant achievements for sustained growth, employee engagement and brand development. By embedding core values into the business, to the strategic adoption of our client-facing performance model, we facilitate same day requests, at speed, at cost and ahead of competitors.
Bespoke, Made-to-measure Packing Solutions:
A UK manufacturing customer required the transportation of factory machinery, weighing 10tons to Australia by sea. To protect the machine from seawater and rain during its 8 week journey we manufactured a bespoke 300sqm aluminium foil bag to seal it from moisture that would risk deterioration of electrical and metal components.
Meanwhile, as an MPAS-approved (Military Packager Accreditation Scheme) company we leverage certified defence and aerospace packing for the British MoD within current robust requirements. As part of ongoing strategy development, we recently signed the Armed Forces Covenant, promising to fairly treat those who’ve served in the forces.
Social Responsibility
We have fast-tracked environmental and CSR policies that place us at the forefront of sustainable business practices, providing ethically sourced wood and environmental solutions. Recent support of the YMCA’s Sleep Easy 2024 campaign supplied wooden boxes for the children to sleep in.
Our unique and innovative solutions deliver significant results, demonstrated by a recent customer survey; 97.6% of customers said working with us was ‘a good investment for their business’.
A customer from the defence industry says: “John Pipe International’s speed of response and willingness to go ‘above and beyond’ is something we’re always happy with.”
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 248 words used.
Evidence includes testimonials, customer impact survey, business results and website links to demonstrate our success and commitment to being an outstanding company.
Providing unique and innovative manufacturing solutions
We have outlined our unique position to deliver innovative solutions to +1k customers across market-leading manufacturing businesses. We have demonstrated significant growth through strengthened and improved business propositions for SMEs and high value clients whilst retaining our traditional family-friendly culture.
ACHIEVEMENTS- Creating sustained internal and external growth
Robust leadership and high-impact strategies have transformed the 63-year-old brand, and delivered game changing outcomes, in 3 key areas.
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Sustainable Growth- Since 2022 we have delivered a 71% increase in EBITA (522k-895k) and a 5.8% increase in turnover (from £5.1m to 5.4m) YE23.
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Employee Engagement- Our 42-strong workforce is engaged and committed to the establishment of our 4 core business values; Teamwork, Customer Commitment, Quality and Passion. As Production Coordinator, Beth Carter says: “The team I work with is unlike any I’ve had before.”
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Industry Role Model- Development of a sustainable business model, ethically sourced wood, and support of local charitable events, including the YMCA, align with core values and CSR commitments.
IMPACT AND EVIDENCE- Collaboration, innovation and expansion
We have rapid improvement across the business, and we are partners of choice to high value manufacturing companies, elevating our position to expand and thrive. Outstanding performance results have created significant commercial impact. We are on target to deliver a 14.5% increase in profits (from £480k to £550k) YE24.
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