Viettel Group, Hanoi, Vietnam

The application ViettelPost was first published on July 1st, 2018

ViettelPost application was developed under three business philosophies: "Customer-centric" - the application's interface is extremely user-friendly. With just one touch, customers can interact directly with their customers, customer care staff, pickup postman, and delivery mail carrier. Also, with simple interactions, customers can look up exact rates, current promotions, or event print orders directly from the application through a connection to printing devices. "Applying the most modern technology" - With the support of AI, the order creation speed has tripled. Big data helps to display customized information to each customer. With real-time management, the location and status of your item are updated accurately on the application. "Improving the customer care system".

Total 192 words used.

In particular, in May 2023, Viettel Post officially launched the ViettelPost app version with a completely renewed interface while developing breakthrough utilities, affirming the spirit of bringing a new translation experience. Simple and easy delivery service, convenient for users.

With the continuous development of breakthrough utilities and commitment to the spirit of bringing a simple and straightforward delivery service experience, in May 2023 alone, Viettel Post noted:

The number of active users through the App platform (IOS and Android) fluctuates around more than 1.4 million people;

The number of newly created orders statistically through Web, IOS and Android platforms is up to nearly 6.6 million orders with almost 2.2 million accounts making orders;

The percentage of orders created through the App platform (IOS, Android) is more than 18.7% higher than the Web platform (the difference is more than 1.2 million orders)

• In addition, compared to January 2023, the number of orders created on the Web and App platforms in May 2023 has increased by nearly 2.5 million orders.On average, from January 2023 to May 2023, more than 96,000 new accounts were registered each month.

App introduction slide in English: https://drive.google.com/file/d/1EP03bluzPjkjxiYZJPZ4z6j8weBQjWgI/view?usp=sharing

Link to introduce Viettel Post:

EngVer Profile Viettel Post 2023

Viettel Post website:

https://viettelpost.com.vn/

Viettel Post application on Android:

https://play.google.com/store/apps/details?id=com.viettel.ViettelPost&

Viettel Post application on iOS:

https://apps.apple.com/us/app/viettelpost-chuy%E1%BB%83n-ph%C3%A1t-nhanh/id1398283517