Company: Scalefocus, Sofia, Bulgaria
Company Description: Scalefocus is a software development and digital services company with a mission to help customers grow by leveraging the latest technology and top talent. Combining technical expertise with industry know-how, we help businesses navigate the technology maze, utilizing a mix of custom-built software and data, cloud platforms, process automation, advanced engineering, and ML.
Nomination Category: Company / Organization Categories
Nomination Sub Category: Most Innovative Tech Company of the Year - Up to 2,500 Employees
 Nomination Title: Scalefocus
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the achievements of the nominated organization since 1 January 2022, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: Briefly describe the nominated organization: its history and past performance (up to 200 words):
Total 187 words used.
Founded in 2012, Scalefocus has established itself as one of the fastest-growing IT companies in Eastern Europe and one of the most innovative in Bulgaria, repeatedly recognized by prestigious international organizations such as IBA, Forbes, Globee® Awards, Financial Times, and Deloitte.
Bringing together a world-class engineering team and industry expertise, we help businesses navigate the technology maze in Healthcare, Fintech, Insurance, Energy & Utilities, IT, Logistics, E-Commerce, and others, focusing on the North American, European, and Middle Eastern markets.
Our intelligently designed solutions result from our constant drive for technology excellence and the experience we've gained from 500+ successfully completed projects in 26 countries for 300+ clients, which include many Fortune 500 companies.
Scalefocus has seven delivery locations in Bulgaria, North Macedonia and Türkiye, and a sales office in the USA. Our mission is to provide tailored software solutions and services that empower businesses to grow and innovate; to provide a motivating work environment and opportunities for growth to our colleagues; to share our successes with society and support significant social causes and initiatives; to develop the local IT communities through active sharing of knowledge and experience.
- If you are providing written answers for your submission, you must provide an answer to this second question: Outline the organization's achievements since the beginning of 2022 that you wish to bring to the judges' attention (up to 250 words):
Total 228 words used.
Based on the latest technological trends, Scalefocus prioritized innovation in AI. We developed a strategic framework defining the need for AI across all business and technology functions, identified the necessary toolkit to be adopted, and outlined our technology roadmap.
- We developed ScaleGPT, an AI chatbot in Microsoft Teams that acts as a personal assistant to our colleagues. It works with static and dynamic data. Trained to recognize the context and specifics of different locations, it offers personalized answers to our employees.
ScaleGPT also aids junior developers in coding and safeguards against the leakage of sensitive data and intellectual property by monitoring and blocking risky requests.
- We developed an AI platform allowing resource planning based on various parameters for the company's management.
- Scalefocus conducted one of the industry's first experiments with AI's capabilities in GitHub Copilot. Through an innovative automated solution that analyzes code without an internet connection to ensure security, for four months we assessed productivity, code quality, bug fixing, and developers’ satisfaction.
- AI analyzes our engineers' code in real-time, ensuring high-quality services.
To guide customers in identifying where AI can add the most value to their business, Scalefocus developed a comprehensive AI adoption framework, including:
- a structured service, helping clients identify the steps and challenges in AI implementation.
- an interactive self-assessment AI readiness survey, where questions and advice adapt based on the digital maturity of the client.
- If you are providing written answers for your submission, you must provide an answer to this third question: Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the organization's past performance (up to 250 words):
Total 237 words used.
Unlike many competitors who adopt AI in isolated functions, Scalefocus has integrated AI across all business and technical functions. The implementation of ScaleGPT, our AI-staffing bot, and our holistic AI approach have led to a substantial increase in efficiency and productivity, setting us apart from other players in the industry.
Our AI adoption framework and interactive self-assessment survey are innovative tools that provide businesses with a clear roadmap for AI integration. Such tools are not commonly offered by other IT companies, giving us a competitive edge.
Our experiments with GitHub Copilot are one of the first in the industry showcasing our leadership in AI-driven solutions. We reached results based on empirical data, not just presumptions about the application of AI in software engineering. We shared the data with several industry organizations and with the local IT communities. This reaffirms our commitment to give back to the local communities where we operate and to help accelerate the adoption of AI.
- Our focus on AI and innovation has led to significant business growth and increased customer satisfaction:
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- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
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