Company: Reclaim Energy, Byron Bay, NSW, Australia
Company Description: Reclaim Energy are the Natural Refrigerant and Energy Consumption Reduction Experts for hot water heat pumps. Working with a solutions based model, we identify the shortfalls in the market and innovate products which are forcing the entire industry to raise their standards. Known for the reliability, we are regular advisors to state and federal government on how best to help meet net zero targets.
Nomination Category: Sustainability Categories
Nomination Sub Category: Sustainability Initiative of the Year - in Asia, Australia and New Zealand
 Nomination Title: The Natural Refrigerant Experts The CO2 Wi-Fi Heat Pump Hot Water System
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the achievements of the nominated organization since 1 January 2022, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: Briefly describe the nominated organization: its history and past performance (up to 200 words):
Total 102 words used.
Reclaim Energy, a brand under the Solar Thermal Australia group, has been a pioneering force in the hot water heat pump market since 2002. Established in 2018, Reclaim Energy specializes in Natural Refrigerant hot water heat pumps, addressing inefficiencies in traditional heating systems with sustainable solutions. Our CO2 Wi-Fi Heat Pump Hot Water System, launched in May 2023, has set new industry standards, achieving up to a 95.8% reduction in daily energy consumption compared to standard systems. This innovation has earned us recognition as trusted advisors to state and federal governments, alongside multiple industry honours, including being a Banksia Award finalist.
- If you are providing written answers for your submission, you must provide an answer to this second question: Outline the organization's achievements since the beginning of 2022 that you wish to bring to the judges' attention (up to 250 words):
Total 243 words used.
Since 2022, Reclaim Energy has achieved several groundbreaking milestones. In May 2023, we launched the CO2 Wi-Fi Heat Pump Hot Water System, setting a new benchmark for energy-efficient solutions with an 87.5-95.8% reduction in daily energy consumption compared to standard systems. Additionally, in February 2024, we forged a historic partnership with Panasonic, becoming the first company outside Japan to collaborate with Panasonic in this field, emphasizing our commitment to innovation and quality.
Our CO2 Wi-Fi Heat Pump uses R744 (CO2) refrigerant with a Global Warming Potential (GWP) of 1, significantly lower than the industry-standard R134A with a GWP of 1430, positioning us as leaders in sustainable practices. Moreover, our system boasts an impressive 0.34% warranty case rate, offering the longest warranty in the market, further affirming our dedication to reliability and customer satisfaction.
We have also integrated Wi-Fi capabilities and collaborated with Solar Analytics to optimize hot water systems based on excess PV energy, promoting responsible energy consumption. Our advocacy efforts have influenced legislative changes, advocating for the ban of harmful refrigerants, and recognition as a Banksia Award finalist underscores our commitment to environmental excellence.
Our innovative software allows our system to pair with Solar Analytics, activating only when excess PV energy is available, achieving up to 100% reduction in energy consumption on sunny days, and preventing grid overload. This unique feature positions us as leaders in energy efficiency and grid management solutions, extending our impact beyond hot water systems.
- If you are providing written answers for your submission, you must provide an answer to this third question: Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the organization's past performance (up to 250 words):
Total 205 words used.
Reclaim Energy's achievements since 2022 represent a significant leap forward in energy efficiency and environmental sustainability within the hot water heat pump industry. Our CO2 Wi-Fi Heat Pump’s unparalleled reduction in daily energy consumption of up to 95.8% surpasses industry standards, demonstrating our commitment to pioneering innovation. The groundbreaking partnership with Panasonic underscores our position as leaders in advanced hot water technology, setting us apart from competitors.
Utilizing R744 (CO2) refrigerant with a GWP of 1 distinguishes our products as environmentally friendly and aligns with global efforts to reduce greenhouse gas emissions. Additionally, our exceptional warranty case rate of 0.34% reflects our dedication to quality and customer satisfaction, surpassing industry norms.
Integration of Wi-Fi capabilities and collaboration with Solar Analytics showcase our commitment to promoting sustainable practices and optimizing energy usage. Our advocacy efforts for legislative changes and recognition as a Banksia Award finalist further emphasize our dedication to environmental excellence and industry leadership.
Moreover, our innovative software solution, enabling activation based on excess PV energy, positions us as pioneers in grid management and energy efficiency solutions, extending our impact beyond hot water systems. These achievements collectively highlight Reclaim Energy's unparalleled commitment to sustainability and innovation, setting a new standard for the industry.
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 184 words used.
Attached to this nomination are documents providing evidence of our claims, including detailed case studies showcasing significant energy savings achieved with our CO2 Wi-Fi Heat Pump installations. Testimonials from international partners and customers validate the impact of our products on energy efficiency and sustainability goals. Please see our company profile for details on our history and mission. Please refer to prevous submission winning documents to build a clearer picture of our goals.
Additionally, awards and recognitions, such as our status as a two time Asia Pacific Stevie Award holder highlighting our commitment to Sustainable Development Goals, validating our leadership position and technological advancements. Policy documents and government correspondence demonstrate our influential role in shaping renewable energy policies.
Partnership agreements and joint project reports with collaborators like Panasonic, Solar Analytics (UNSW), ViPac Labs, and Dontek Technology underscore our commitment to environmental and consumer well-being. These materials provide concrete proof of our innovative achievements, market expansion, and contributions to industry sustainability.
By reviewing these attachments, we trust the judges will gain a comprehensive understanding of our performance and the significant impact we have made since 2022.
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