Company: RamBase, Haugesund, Norway
Company Description: RamBase is a cloud-based ERP solution that helps businesses within manufacturing and distribution gain control over their entire value chain from sales to production to delivery. Founded in 1992, RamBase is a Norwegian developed Software-as-a-Service system that was born in the cloud and is delivered by certified partners with extensive industry knowledge.
Nomination Category: Company / Organization Categories
Nomination Sub Category: Most Innovative Tech Company of the Year - Up to 100 Employees
 Nomination Title: RamBase
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the achievements of the nominated organization since 1 January 2021, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: Briefly describe the nominated organization: its history and past performance (up to 200 words):
Total 198 words used.
The company history is truly inspiring, with its roots dating back to the 1970s. It began as an IT project working in a barn in Norway! It is the story of the World’s first Enterprise Resource Planning (ERP) system born in the cloud.
RamBase evolved from the development of a business system to support the needs of an electronics distribution business in Norway. From 2014, RamBase was completely rewritten, as a “productised” version of RamBase Cloud ERP to deliver similar levels of functionality previously only affordable to large companies.
RamBase delivered its breakthrough customer implementation with Autostore, a robot technology company that has grown exponentially since. This provided a platform for RamBase to expand its operations and is recognised as the natural first choice for Cloud ERP in specific industries in the Nordic region.
Since 2019, RamBase has set out to achieve significant growth, adopting a channel-only model to achieve expansion in Europe. RamBase is now represented in Norway, Sweden, Denmark, UK and Poland through its partner network.
Today, RamBase is a serious challenger in the cloud ERP market, with over 3000 users to date located in 30 countries, supported by its 94 employees and 20 implementation partners.
- If you are providing written answers for your submission, you must provide an answer to this second question: Outline the organization's achievements since the beginning of 2021 that you wish to bring to the judges' attention (up to 250 words):
Total 250 words used.
Since 2021, RamBase has achieved exceptional results, boasting 100% customer retention, and year on year user base and revenue growth of 30%.
RamBase is fully committed to supporting companies in their quest for rapid growth and manufacturing excellence. Notably, Autostore, a robot technology company, has experienced consistent year-on-year growth since implementing RamBase, most recently 78.1%.
RamBase's ability to cater to the needs of smaller companies is exemplified by its successful implementation at Griff Aviation, a drone technology manufacturer, in 2022. Within a short span of 16 weeks, RamBase was deployed, enabling an astounding 200% increase in production capacity.
Furthermore, the exemplary work of Arribatec, a RamBase implementation partner, was acknowledged at the prestigious 2023 IT Europa Channel Awards, receiving the Vertical Application Solution of the Year award for this project.
Expanding its presence, RamBase established an office in Manchester, UK, in 2021, staffed by a team of five industry specialists. The company achieved a significant breakthrough by securing its first customer project with JST (UK) in 2022 and is currently engaged in multiple new project opportunities.
To extend its market reach, RamBase actively recruited and activated implementation partners. Since 2021, the company has welcomed four new reseller partners in the UK and five in Poland. This expansion has facilitated entry into new markets and the successful delivery of over 10 new customer projects outside of Norway.
Furthermore, RamBase earned an honorable mention in Gartner's Magic Quadrant for Product-Centric Enterprises in 2021, further validating the company's industry recognition and expertise.
- If you are providing written answers for your submission, you must provide an answer to this third question: Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the organization's past performance (up to 250 words):
Total 250 words used.
With fewer resources compared to global tech giants such as SAP and Microsoft, RamBase has achieved impressive success and made a significant impact on its customers' performance. Its commitment to customer success is evident through its exceptional 100% customer retention rate, a rare achievement in the industry. Its success stems from its customer-led product innovations, available to all customers at no extra cost, and the strong culture fostered within the company and partner community.
RamBase demonstrated impressive revenue growth of 30%, surpassing the growth rate of the market leader NetSuite, which reported 27% growth. As a market challenger, RamBase operates as a "wild card," constantly striving to work smarter, faster, and better to earn customer confidence in selecting RamBase as their critical business system.
Transparency is key, as reflected in its sales and marketing theme: "We are not for everybody, but everything for some." By focusing on core capabilities, offering unique product features tailored to specific industries, RamBase is positioned as a recognized challenger in the ERP market, as acknowledged by Gartner.
RamBase prioritizes configuring solutions that precisely align with customer requirements, budget, and timeline. It responded to challenging market conditions by implementing core systems in a few weeks and offering flexible payment models.
RamBase takes pride in its friendly and collaborative approach to working with customers, backed by a trusted Norwegian family-run business culture, established 40 years ago. This unique combination of customer-centricity, agility, transparency, and cultural values sets RamBase apart in the highly competitive ERP landscape.
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 250 words used.
The following titles are uploaded links added to this entry:
The Origin of RamBase - The history of RamBase. The story of the World's first ERP System born in the cloud.
Arribatec wins Vertical Application Solution of the Year Award with RamBase Project - IT Europa
RamBase ERP Learn - a collection of 146 product videos to demonstrate the product, its continuous development of new features and its USPs
RamBase Ideas Portal 2023 - an illustration of RamBase customer-centricity with the launch of a customer portal to request new features and enabling a customer community.
We love our clients - a short video to show the energy behind the company and its customer first approach
Prepared for continued growth with RamBase | Customer story - a video customer case study of Westcontrol with user testimonials
We have THE BEST customers & partners - a video with a collection of customer and partner testimonials
Supply Chain Management of Technology Goods with Hatteland Technology | Customer Story - a video customer case study of Hatteland Technology with user testimonials
An opportunity of a lifetime for ERP Partners - a video interview highlighting the opportunity to become a RamBase partner
Additional links for customer case study videos for Ydra, Aarrbakke and JST to show customer testimonials.
RamBase Earns Honorable Menton in Gartner Magic Quadrant - recognition by Gartner for the second year in a row.
Links to customer and developer resources - to present the comprehensive customer resources and potential for product development.
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