Company: nupco - Riyadh, KSA
Company Description: The National Unified Procurement Company (nupco) was established in 2009 to become a reliable source of medical supply services and logistical services. Our company focuses on utilizing our abundant economic resources and providing a solution for the urgent need to systemize demand in the healthcare sector to improve its performance while increasing spending efficiency in procurement.
Nomination Category: Product & Service Categories
Nomination Sub Category: Health & Pharmaceuticals - Service
 Nomination Title: Increasing Spending Efficiency in the Health care Sector in KSA
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:
The National Unified Procurement Company (nupco) was established in 2009, owned by PIF (the Public Investment Fund) to become a reliable source of medical supply services and logistical services. Our company focuses on utilizing our abundant economic resources and providing a solution for the urgent need to systemize demand in the healthcare sector. nupco endeavors to improve its performance while increasing spending efficiency in procuring pharmaceuticals, medical equipment, and devices. We seek to empower our community by delivering the necessary healthcare products and strategically improving health facilities nationwide, including public hospitals and medical centers.
- If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):
Total 334 words used.
nupco provides its services to the health sector as follows:
Unified Procurement
nupco utilizes its tender management and facts-driven negotiation capabilities. We seek that by analyzing the needs of health entities, managing standard procurement operations, providing the right product, offering approved price benchmarking domestically and globally, and linking supply contracts with operational consumables. Through such capabilities, we offer a competitive advantage and best price guarantee for:
- Fulfilling high-quality health sector needs efficiently.
- Planning pre-requirements based on reliable data.
- Ensuring the uninterrupted supply of health sector demands.
- Achieving flexibility by purchasing from all sources.
- Establishing a consolidated database of items, suppliers, and customers.
Logistic Services
nupco operates a well-established medical supply chain that includes efficient and safe transportation to government healthcare entities in the right place and right time by:
- Aligning regulatory requirements with the strategic stock management of health sectors.
- Employing technology to ensure the safety of medical materials.
- Maximizing the utilization of medical products and reducing financial waste by monitoring and circulating stock across health entities.
- Implementing globally recognized standards in medical storage to reduce costs and increase efficiency.
Marketplace
We offer an e-platform designed to order online products and obtain data on pharmaceuticals while providing options for timely transportation and delivery to health facilities. The platform aims to save hospital operational costs while offering upgraded patient services by:
- Reduces stocks that may expire because of low demand.
- Supplies high-quality pharmaceuticals at fixed prices for one year.
- Develops annual reports for clients to increase awareness of consumption and costs.
- Ensures high quality by fully managing and monitoring the demand lifecycle.
Wasfaty
This additional fulfillment channel links hospitals and primary healthcare centers to private pharmacies, allowing patients to collect pharmaceuticals from nearby neighborhood pharmacies. It aims to improve and develop guidelines for drug users to avoid medical errors and reduce financial costs for public health sectors. It works by:
- Ensuring the provision of pharmaceuticals while saving patients time and effort.
- Archiving prescription records.
- Improving health services in facilities.
- Offering automatic recognition of drug allergies.
- If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
Total 349 words used.
Over the past year, nupco has achieved its objectives for each of its services:
Unified Procurement
- The value of the contracts exceeds more than 25 billion SAR.
- The value of the tenders exceeds over 85 billion SAR.
- The number of clients nupco served through unified procurement are 71 clients.
- The number of suppliers 906
- nupco has achieved value abundance through unified procurement over 5 billion SAR.
Logistics
- The total capacity of the warehouses is 385,000 pallets.
- Access points reached 2,600 access points.
- More than 345 trucks
- More than 40,000 medical items
- More than 60 health authorities serving 800 hospitals and centers.
- More than 60,000 items stored in warehouses.
Marketplace
- Number of confirmed orders in the Marketplace in 2021 was 33,641, and in 2022, is 45,754 (Increased 36%)
- Number of items on the Marketplace in 2021 was 35,000, and in 2022, is 55,000 (increased 75%)
- Number of users of the Marketplace in 2021 was 3,987, and in 2022, is 4,891 (increased 23%)
Wasfaty
- Number of recipes increased by 108% (in 2021 was 13,322,847 - in 2022 is 27,753,294)
- Number of community pharmacies in 2021 was 3,006 and in 2022 is 3,550 (increased 18%)
- Number of hospitals and health centers in 2021 was 2,302 and in 2022 is 2,373 (increased 3%)
- achieving more than 62.9 million electronic prescriptions since its launch. in 2018
- Wasfaty has served more than 10 million users across the Kingdom since its launch.
- Satisfaction Ratio: 96%
- Closed Applications Ratio: 100%
nupco's role in combating the pandemic and supporting the health sectors
nupco faced many challenges that were overcome in coordination with all governmental health entities, the most important of which was the Corona virus (Covid-19) pandemic in supplying the vaccine to the Kingdom, where nupco succeeded in managing the medical supply to the Kingdom and achieved the following numbers:
- 467,037,297.80 Savings value
- 14,150,915,874.22 total value
- +3 billion SAR the value of inventory management
- 50 million vaccine doses distributed to 535 sites
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
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