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Mavenlink - Best Project Management Solution

Gold Stevie Award Winner 2021, Click to Enter The 2022 International Business Awards

Company: Mavenlink, Irvine, CA
Entry Submitted By: BOCA Communications
Company Description: Mavenlink's purpose-built cloud software for professional services takes PSA software to a new level, one that optimizes resources and elevates operational performance to build thriving businesses. A resource-first architecture, enables services businesses to field the best team, every time and see up-to-the minute progress against timelines and budgets so projects run smoothly, predictably, and p
Nomination Category: Product & Service Categories - Business Technology Solutions
Nomination Sub Category: Project Management Solution

Nomination Title: Mavenlink's Industry Cloud Enables Resource Optimization

If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released: Released May 27, 2021

In an industry that’s long been underserved by technology, Mavenlink’s Industry Cloud for Professional Services leaves point solutions, legacy professional service automation systems, and force-fit ERP and CRM approaches behind. It puts specialized algorithms, intelligent orchestration, and services engagement science to work for clients, and it’s all designed around the way professional services firms work — in the cloud, integrating with existing systems, with no-code development options that make it easy to create custom solutions specific to business needs. Mavenlink’s people-first approach puts clients in control, with the visibility to make better decisions, and the flexibility to deliverreal-world results.

With Mavenlink’s resource-first architecture, resource managers are able to field the best team, every time and see up-to-the-minute progress against timelines and budgets so projects run smoothly, predictably, and profitably.

Mavenlink’s resource recommendations capabilities connect more end-to-end processes, with matching and developing talent, to support intelligent staffing. A testament to Mavenlink's effectiveness, the platform has been recognized multiple times for its ability to unify all essential functions of organizations and empower them to improve productivity.

Having the ability to precisely determine the optimal mix of resources for the optimal outcomes across every project, every practice area for every client, every time, is a game-changer. Instead of just managing projects and searching for efficiencies, Mavenlink enables professional services businesses to focus on outcomes and optimizing performance at every level.

The company continues to invest heavily to extend product functionality, while expanding its client success organization. Recently, the company announced powerful new functionality with Team Builder with resource recommendations, enabling skills matching and intelligent staffing in the pursuit of optimizing resourcing decisions. Mavenlink has been recognized for its ability to unify all essential functions of professional services organizations as they strive for improvements in financial, project and client results.

Recent industry analyst insight further reinforces market demand. Resource Management Tools Solve Critical Issues, a commissioned study conducted by Forrester Consulting on behalf of Mavenlink, uncovered that resource management is the top software category targeted by professional services for investment in 2021, ahead of other areas such as ERP, HCM and PPM.

Mavenlink's Industry Cloud for Professional Services enables professional and marketing services agencies to optimize resources and elevate operational performance to better serve clients and build thriving businesses, and recent G2 recognition highlights high user satisfaction with Mavenlink.

G2 is a leading technology and services review and ranking platform where verified users share their experiences and feedback on a wide range of solutions, providing objective insights on the supplier options within distinct product categories. Mavenlink’s top ranking in the resource management category highlights the company’s leading combination of favorable user satisfaction and market presence relative to all other relevant software suppliers. In addition to the company’s No. 1 ranking in resource management, Mavenlink is recognized as a leader in three additional categories: Professional Services Automation (PSA), Project Management, and Project and Portfolio Management (PPM).

Mavenlink customer Herjavec Group is a cybersecurity firm offering comprehensive protection to minimize cyber attacks and threats for companies around the world. Mavenlink’s Industry Cloud for Professional Services allows Herjavec Group to manage its team of 50 resources and up to 250 projects at a time. In addition, the Mavenlink dashboard and Project Health Report has helped the company better understand project pipeline to know how and when it should change headcount accordingly for optimized timelines and resource utilization. With Mavenlink, Herjavec Group is creating a more productive and well-utilized team for years to come.

Katherine Isaac, Vice President of Service Delivery, Herjavec Group said,” Mavenlink’s Full-Cycle Resource Management solution was a big win for us. We’re improving where we manage resources and how we allocate and schedule time with our clients. Mavenlink allows us to look at our forecast and see what we plan to do for the rest of the quarter. Mavenlink makes it a lot easier for sales representatives and their presales opportunities because we know our availability for clients.``

The attached materials were referenced during our application to support our nomination claims that Mavenlink's product and product team continues to distinguish the company as the trusted resource management partner for professional services organizations. The company’s continued investment in R&D and its team enabled the new release of the Industry Cloud for Professional Services, an industry-leading platform that is purpose-built for professional and marketing services organizations.

G2 Reports
Forrester
Herjavec customer case study: https://go.mavenlink.com/hubfs/Downloadable_Content/Success_Stories/Mavenlink-SuccessStory-Herjavec-2020-10.pdf?hsCtaTracking=c195a6dd-8d3c-4a68-bc65-17086b29029c%7C60945226-03d9-4f3f-89a4-273652525467

Mavenlink's focus on employee experience leads to its product, organizational, and customer growth. The concept of the service-profit chain highlights the relationship between employee satisfaction, customer loyalty, and profitability. Mavenlink is committed to building an engaging and satisfying environment for its team, which enables both client and market success.

In addition, Mavenlink partnered with clients during the pandemic through a tiered approach, enabling the organization to meet short-term requests without impacting long-term relationships. As a result of this collaborative network, Mavenlink has seen an increase in client engagements.

This collaboration was key and became absolutely necessary and leveraged in today's business environment. Distributed teams, acceleration of digital transformation, and increased uncertainty require organizations to work together efficiently. Client demands are changing: shorter turnarounds with lower prices and access to hard-to-find skill sets.