Dr. Phone Fix, Edmonton, Alberta, Canada: Dr. Phone Fix

Company: Dr. Phone Fix
Nomination Submitted by: WM Consulting
Company Description: Dr Phone Fix is Canada’s leading and most honoured company in the multi billion dollar cell phone repair and resell industry and a multiple 2022 business award finalist or nominee and a top business success story with explosive growth. It is Canada's 4th largest chain and has a near perfect 5-Star Google rating from customers and is a partner with the country's top non-profit battery recycler.
Nomination Category: Company / Organization Categories
Nomination Sub Category: Company of the Year - Consumer Services - Small

Nomination Title: Dr. Phone Fix

Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the achievements of the nominated organization since 1 January 2020, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.

Please see attachments
If you are providing written answers for your submission, you must provide an answer to this first question: Briefly describe the nominated organization: its history and past performance (up to 200 words):

Total 200 words used.

Dr. Phone Fix is leader in customer service in Canada. Launched three years ago by a newcomer to Canada, its explosive three-year growth rate of 1900% has catapulted it into the spotlight as one of Canada’s top business success stories in the multi-billion dollar cell phone and electronics repair and sale of pre-owned phone business. It’s opening a new store every three weeks in the midst of challenging times because of COVID with a goal of 40 locations across Canada by Christmas and ultimately 200 stores and title as Canada’s biggest in the sector. His overnight success has included a revenue spike of 3600% from his opening day in 2019 to the end of 2021. He or the Company are a finalist for four top Canadian business awards including customer excellence and E & Y’s Entrepreneur of the Year and the nominee for 9 others. The founder has instilled in employees a goal of providing exemplary customer service. The result is thousands of positive customer reviews and a near perfect 5-Star Google Rating. Each day its specially trained technicians restore life to ‘lifeless’ cell phones usually in an hour or less using premium parts.. The repairs are guaranteed for life.
If you are providing written answers for your submission, you must provide an answer to this second question: Outline the organization's achievements since the beginning of 2020 that you wish to bring to the judges' attention (up to 250 words):

Total 152 words used.

* 4 selections as a finalist for top Canadian business awards including for customer excellence and E & Y’s Entrepreneur of the Year award
* 9 nominations for other top Canadian business awards.
* Diverted thousands of ‘broken’ cell phones from e-waste landfills through refurbishment and resale. (Dr. Phone Fix is Canada's 2nd largest reseller)
* Committed to trying to help save the planet by designing and running a battery recycling program in partnership with Canada’s top NGO battery recycler - reduces mining for criticl precious metals used in the manufacture od cell phones
* A near perfect 5-Star Google rating
* 1900% - three-year growth rate
* 3600% - three-year revenue spike
* Opening a new store every three weeks
* Fastest growing cell phone and electronics repair company in Canada
* A top rating from an independent international company which rates businesses in eight countries including the USA and Canada
If you are providing written answers for your submission, you must provide an answer to this third question: Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the organization's past performance (up to 250 words):

Total 216 words used.

Dr. Phone Fix has gone from a modest revenue of $100,000 in year one to $3.8 million in year three and is projecting income of $7 million in year four (2022).

It is an awards leader and has been selected as a finalist for four major Canadian business awards and a nominee for nine other prestigious awards presented by Canada’s leading banks, accountancy firms, business publications and associations.

None of its major competitors are in industry awards competitions.

Dr. Phone Fix’s achievements make it a recognized industry model.

None of its major competitors are linked to multiple Canadian Chambers of Commerce.- Canada’s top business association - as is this Company.

None of tis major competitors participate in a major national battery recycling program designed to reduce the amount of mining of precious metals and materials needed for electronics manufacture.

Dr. Phone Fix is the only Company which has instituted a program of providing newcomers to Canada with work experience to enable its employees to achieve permanent residency status or citizenship.

It has been featured in Canadian daily newspapers and radio

It is the only company in its category to partner with Canada’s major customer loyalty program, Air Miles, Reward Miles.

It also has unqiue plans to lead an elementary bursary education recycling program
You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):

Total 24 words used.
Please see attachments which include confirmations from awards organizations of our standing as finalist or nominee which followed their rigorous reviews of our claims

Attachments/Videos/Links:

Dr. Phone Fix
	ABAD_2022.jpeg
	Fastest_Growing_Company___Awards_Logo.jpeg
	Email___Piyush_Sawhney___Outlook_.pdf
	11082100_01_V2.pdf
	Canada_Map_Growth_Dr_Phone_Fix.pdf
	website
	Dr. Phone Fix hosts grand opening
	CANADA’S FASTEST GROWING CELL PHONE REPAIR CHAIN - WITH AN OPENING EVERY THREE WEEKS - OPENS ITS 7TH EDMONTON STORE