Deutsche Telekom Services Europe SE, Bonn, North Rhine-Westphalia, Germany: Mobile Serviceduo: Managing Absence Requests and Approvals On-The-Go

Total 188 words used.

The Mobile Serviceduo's primary objective was to revolutionize the process of applying for and approving absences by transitioning from desktop-only to an additional mobile platform. The app successfully eliminated desktop dependency, and streamlined the long-winded absence application and approval process, providing efficient and digital support. The new mobile service allows employees to view their request status from anywhere, anytime, enhancing transparency and promoting autonomy. This has resulted in considerable time savings, with an impressive 9,471 saved working days, improving overall efficiency.

In terms of sustainability, the Mobile Serviceduo aimed to digitally transform work processes, fostering a more environmentally friendly approach by saving an estimated 2.17 tons of CO2e annually. This transition to digital technology underscores the application's commitment to environmental sustainability and future-oriented technology.

A core objective was to reduce uncertainty and waiting times, thereby promoting employee well-being. By offering real-time status updates, the Mobile Serviceduo has fostered a more flexible and transparent process for employees. The potential for this app to be adopted across other industries is significant, positioning the Mobile Serviceduo as a trailblazer for digital transformation and sustainable practices in the digital age.

The successful realization of the Mobile Serviceduo Absences and Approvals has been made possible through the collaborative efforts of Deutsche Telekom Services Europe SE (DTSE) with invaluable support from the internal IT department, and the dedicated contributions of functional areas.

This application was first released in 2021.