Company: Creatio, Boston, MA
Nomination Submitted by: Creatio
Company Description: Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Millions of workflows are launched on our platform daily in 100 countries by thousands of clients. Genuine care for our clients and partners is a defining part of Creatio’s DNA.
Nomination Category: Company / Organization Categories
Nomination Sub Category: Company of the Year - Computer Software - Large
 Nomination Title: Creatio
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the achievements of the nominated organization since 1 January 2022, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: Briefly describe the nominated organization: its history and past performance (up to 200 words):
Total 194 words used.
Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Millions of workflows are launched on our platform daily in 100 countries by thousands of clients. Genuine care for our clients and partners is a defining part of Creatio DNA.
Creatio finished the last year with remarkable success, achieving an impressive 48% year-over-year growth and a strong customer gross retention rate of 91%. This growth is a testament to Creatio’s innovative approach in leveraging no-code solutions and its commitment to continuous product development. Creatio’s position at the forefront of the industry sets a strong foundation for future growth.
With no-code, Creatio provides its customers with the freedom to own their automation. It is delivered through the unique no-code composable architecture that, in Creatio’s opinion, establishes a new era in business automation. All Creatio products are powered with composable Quantum architecture, which is the foundation of the Creatio platform. It features new composable apps for CRM, a universe of ready-to-use components, integration with generative AI, and a no-code governance application. All Creatio ready-to-use apps (CRM, vertical apps, etc.) are built using the composable no-code approach.
- If you are providing written answers for your submission, you must provide an answer to this second question: Outline the organization's achievements since the beginning of 2022 that you wish to bring to the judges' attention (up to 250 words):
Total 249 words used.
Since 2022, the company delivered fourteen product releases to enhance its no-code platform, workflow automation, and CRM capabilities. The releases included a number of innovations such as new composable apps for CRM, a universe of ready-to-use components, a full-blown no-code governance app, the Application Hub, and the recent presentation of Creatio Copilot, an intelligent tool powered by GenAI that helps Creatio users to solve their daily tasks.
Creatio continues to successfully execute its partner-driven strategy. Since 2022, Creatio started relationships with 300+ new partners, further expanding its presence in North America, Europe, Australia, New Zealand, Asia, and the Middle East. The company also increased its local presence in 25 countries.
Since 2022, Creatio has been recognized as a Leader and a Strong Performer, in multiple Gartner, Forrester, and other analyst reports for low-code/no-code, CRM, and digital workflow automation. In Q1 2024, Creatio was named the only Leader in the Forrester Wave: Low-code Platforms for Citizen Developers.
In 2022-2024, Creatio commenced collaborations with ESL Credit Union, HarborOne Bank, Thibert, USA Managed Care Organization, Hyuandai, Praesto Consulting, University of Alberta, Dunapack Packaging, 3E, and many more successful organizations around the world.
Throughout 2023, Creatio hosted eight in-person conferences around the world. The tour kicked off in the USA and zipped through Europe all the way to Australia, gathering thousands of attendees to discover the groundbreaking technology that is composable no-code architecture. Throughout 2024, Creatio will host fourteen in-person conferences, starting with No-code Days Florida, before hopping to Europe and then Indonesia.
- If you are providing written answers for your submission, you must provide an answer to this third question: Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the organization's past performance (up to 250 words):
Total 250 words used.
Our commitment to providing a leading product and genuine care to customers, employees, and partners resulted in our exponential growth and industry recognition. Creatio has been recognized as a leader alongside notable competitors like Salesforce, Microsoft, and Oracle by industry-leading research companies since 2019.
Growth since 2022 was fueled by accelerated new customer acquisition and expansion of existing relationships. It was possible thanks to continuous investment into platform innovations and active participation of Creatio’s channel partners. As of May 2024, we have 700+ partners in 100 countries worldwide.
Market catalysts for Creatio’s growth since 2022 included an increased need for enterprises to build and deploy business applications, digitize workflows and enhance customer experiences. While an ever-growing number of companies are focusing on digital workflows as one of the key differentiators, limited availability of technical resources remains a looming obstacle for enterprises. Creatio’s composable no-code platform offering is seen as a game-changing solution to deploy business applications at speed and scale.
To ensure customers always have the most cutting-edge tools at their disposal, Creatio updates its offering to stay on top of the changing technological landscapes. As such, in September 2023, Creatio launched its Quantum 8.1 release to establish a new era in business automation. The release introduced no-code composable architecture. In March 2024, Creatio presented Creatio Copilot, a specialized workspace that empowers no-code creators to access and develop AI models. With the Copilot release, Creatio builds on its vision of enabling users to own their automation without coding skills.
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 168 words used.
Our recognition & awards page:
https://www.creatio.com/company/news/22921 ;
Our leadership team recognition:
https://www.creatio.com/company/news/22663 ;
https://www.creatio.com/company/news/22519 ;
Customer news:
Thibert Rides the No-code Waves of Innovation to Deliver Results at Lightning Speed
Dunapack Packaging Selects Creatio to Drive Digital Transformation in the Eco-friendly Packaging Industry
Strathclyde Business School Drives Strategic Relationships with Creatio's No-code Platform
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