Company: Ausloans Finance, Strathalbyn, SA
Company Description: Ausloans Strathalbyn operates a fast-paced professional team that holds your best interests at the forefront of what we do. We go above and beyond every step of the way to ensure we are listening to your specific needs and requirements and aligning you with the best possible Car & Finance options available to you.
Nomination Category: Company / Organization Categories
Nomination Sub Category: Company of the Year - Financial Services - Small
 Nomination Title: AusLoans Finance
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the achievements of the nominated organization since 1 January 2022, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: Briefly describe the nominated organization: its history and past performance (up to 200 words):
Total 200 words used.
"Your age, gender and socio-economic status don't determine your achievements, or define your limits. I am living proof" - Jenaya Kennett.
Jenaya Kennett was raised by a young single father, endured volatile and emotionally abusive relationships, and became a mother at 19. Her innate motivation to provide for her family drove her to establish AusLoans Finance Strathalbyn in 2021.
The same year, Jenaya and her assistant, moved from a backyard office to a commercial space.
In 2022, the team expanded to six. Today, they have an offshore call-team, and several admin/compliance assistants, to offer professional services spanning car and personal loans, to assisting Australians often overlooked by most other brokerages e.g. clients with complex credit histories, and Centrelink recipients.
In just two years, AusLoans Strathalbyn has become a multi-award-winning business, and South Australia's leading asset brokerage.
They have transformed a commissionable income of $174,000 in 2021, to $200,000/month in earnings by 2022.
2023 saw a consistent monthly earning that surpassed $3 million Net Amount Finance and smashed their 2023/24 goal to earn $500,000/month.
AusLoans demonstrates an unwavering commitment to putting clients' best interests above their own, a successful approach as evidenced by almost 400 online reviews.
- If you are providing written answers for your submission, you must provide an answer to this second question: Outline the organization's achievements since the beginning of 2022 that you wish to bring to the judges' attention (up to 250 words):
Total 232 words used.
As director, Jenaya has built a sustainable business model and has prepared the business to scale through implementing operational systems/processes.
Innovative tech
- Cutting-edge dialer system to improve client workflow and efficiency.
- Zink system providing insights from dealers, and solidifying critical partnerships.
Staff & Training
- Team expanded to three brokers, eight offshore call-staff including a centre manager, and six admin/compliance assistants.
- Facilitated the entry of apprentices and assisted three staff members pursuing their Cert IV in Financial Services.
Financial Growth
- 2022 financial year - settled 418 loans, worth almost $8 million.
- 2023, totalling more than $25 million, the number of loans increased by 210%. An exurbanite 225% YoY rise.
Clients & Community
- 4.9-star Google rating from 337 reviews and almost 100 om Facebook.
- 2023 - supported local community events and charities to the value of $70,000.
Referrals & Industry Recognition
Leadership
The finance industry is entrenched with social-norms and gender bias. Historically, men occupy most leadership roles and positions of influence.
With no prior financial experience herself, Jenaya's 'pay-it-forward' hiring principle has created opportunities for women, since 2022.
- If you are providing written answers for your submission, you must provide an answer to this third question: Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the organization's past performance (up to 250 words):
Total 245 words used.
Do our male-counterparts consider our hot pink elements, uniforms, and presentations audacious? But that's the point. Our all-female workforce plays a pivotal role in breaking barriers to foster gender diversity and inclusivity within the industry.
Our unique family and community values, fuelled by a commitment to fast, efficient, and highly professional service means we have become a force to be reckoned with in the Finance Industry.
We don't focus on rates or repayments in our marketing. Instead, our primary emphasis is to deliver the highest level of service to our clients. Our guiding principle, "holding your best interests at the forefront of everything we do," permitting every aspect of our business.
We harnessed automation in our customer communication processes: integrated automatic text messages, and emails, into our CRM system, saving 2 days a week. With the size of our business now - more than x4 larger, automation means we can manage a higher workload, schedule effectively, and have a specific timed schedule to allow for the level of follow-up and organisation the automation provides.
Automation has significantly improved customer experience, retention rates, consistency, and effectiveness of our follow-up efforts. It has also made our business scalable.
Our supportive contributions have bolstered our strong presence in the local community. It emphasises the heart and soul of our service, our professionalism, and builds trust.
As a multi-award-winning team of determined women, our success signifies our dedication, ambition, and strong work ethic. We've emerged as industry leaders.
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 126 words used.
The attached support document provides further insight into the stand-out success of the company and the impact they are having:
Company success includes:
Volume ($) of loans settled 2021/22 (financial year) - $7,729,623.55
Volume ($) of loans settled 2022/23 (to date)- $25,190,291.45
Number of loans settled 2021/22 (financial year) - 418
Number of loans settled 2022/23 (to date)- 1296
During 2023, they supported an abundance of local community events and charities to the value of $70,000 including:
- Charity Water
- Shakira Nash Sponsorship
- Strikers Sponsorship
- Bicycle Speedway Sponsorship
- Embrace Kids Sponsorship
- Little Heroes Gala
- Strathalbyn Storm Tyler Brothers Sponsorship
- Strathalbyn Golf Club
- Ruby Tully MB Speedway
- Christmas Pageant Lux Ladies Luncheon
- Beam 2023
- Beam Awards 2024
- SA Women Summit 2023
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