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Uncomfortable Conversations is a fully interactive, behavior-based eLearning course designed to teach managers how to navigate difficult conversations with direct reports. Top quality, highly relatable video scenarios provide vicarious learning experiences while a touch of humor enhances learner engagement.
Behavioral questions built into the course provide “in-context surveying”, capturing learners’ attitudes, abilities, and perceived social support related to the course’s target behaviors while they’re learning about them. These 3 factors influence “behavioral intent” which is key to determining if the learning will be applied.
Managers who take the Uncomfortable Conversations course learn key communication skills, including:
o Initiating difficult conversations at work instead of avoiding them.
o Balancing empathy with responsibilities as a manager during an uncomfortable conversation.
o Employing strategies to effectively conduct and navigate a difficult conversation with their direct reports.
o Maintaining dignity and respect for the employee throughout the uncomfortable conversation.
As an organization’s learners engage with the Uncomfortable Conversations course, behavioral intent data is aggregated and analyzed through Atana’s proprietary behavioral analytics engine. Results are displayed on the client organization’s Atana Insights dashboard where it can be used to measure training impact and pinpoint areas for additional training or support when needed.
Nomination Title: Uncomfortable Conversations
