Company: Aires, Pittsburgh, PA
Company Description: Aires delivers best-in-class global and domestic relocation solutions and mobility program management. Having been recognized for organic growth methodology, excellent client/vendor partnerships, and leading-edge proprietary technology, Aires focuses on people, process, and technology to deliver world-class service.
Nomination Category: Product & Service Categories - Business Technology Solutions
Nomination Sub Category: Application Programming Interface (API) Management Solution
 Nomination Title: Aires - AiresXchange partner ecosystem
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
Not applicable.
- If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:
The current version of AiresXchange was released to all clients on November 4, 2021.
- If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):
Total 350 words used.
Founded in 1981, Aires is a full-service global relocation and assignment management company (services collectively known as “global mobility”). In the mobility industry, clients often face issues such as lack of communication between relocation and other service providers, lack of compliance reporting/relocation information in a single dashboard, and multiple website logins to view program information. In responding to a request from one client, Aires originally partnered with a Big 4 tax provider to integrate data for our shared clients through APIs, enhancing ownership and transparency of our relocation and tax services. Seeing the value for our broader client base, Aires built and continues to expand our ecosystem, known as AiresXchange, providing API systems integrations with key partners so that data is available through a “single pane of glass.”
The ecosystem’s key components include:
- Dual Service Initiation: When program management and employee records are created in Aires’ online tool, MobilityX, a company can then initiate activities within the partner’s tool. By initiating projects in just one system, clients can decrease duplicate data entry and improve data accuracy while minimizing authorization time.
- Milestone Tracking: Key dates for important partner services (such as tax briefings and tax compliance processes) are shared between Aires and the partner. As a result, the status of both the partner services and mobility services are displayed in the MobilityX portal. Drill-down reporting connects to the partner system for, and a program dashboard includes reports on compliance, travel, and documentation.
- Reporting: Aires and our partners can share cost data as desired in order to consolidate all cost data in a single dashboard, either in MobilityX or the partner system so clients can view total global mobility spend from a single data source and within a single report.
Benefits of these system integrations include:
- Increased efficiency and accuracy
- Enhanced partnerships
- Real-time data
- Data integrity
- Analytics-driven decision making
- Automated workflows
Currently, we have API connections built with 15 key partners spanning HRIS/HCM, tax, immigration, data suppliers, household goods, and destination services providers. We additionally have 6 more connections in final development and are exploring additional expansions to meet client needs.
- If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
Total 288 words used.
The impact of this tool for clients is significant. It allows Aires and our partners to mitigate risk exposure and improve data integrity; fewer people are involved and there is no need for duplicate data entry. For large clients, we estimate an average of 7,500 hours of time saved in administrative effort (overhead costs typically reduced for Talent Acquisition, HR Business Partners, Mobility, & other stakeholders). With dual initiation between providers, billing accuracy is improved by 20% since incorrect billing codes provided at initiation are the leading cause of invoice errors. Additionally, program managers could see the initiation process reduced by up to six days. Ultimately, integration of systems allows clients to focus on how to best use data to drive the business forward, rather than focusing on data entry and administrative tasks.
As one client noted, “Our business continues to see change and growth in the technology space. At a mobility conference, I shared how many spreadsheets I open up each morning as a mobility program owner and how many different logins I have to different partner systems – even though I work at a technology company. Aires listened and built the integration data flow. As a fast-moving company, we like to work with service partners with the same agile mindset to drive efficiencies, who challenge the norms, build technology tools, and collaborate between teams with the same goals in mind. Aires and our partners have demonstrated a great team synergy on our mobility program and the completed API integration project is the latest example of this. It has taken a significant amount of administrative work off our hands, which we can now spend on the more important tasks as we move our global talent.”
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 53 words used.
We have attached the following supporting material to provide more information about AiresXchange, our technology ecosystem of API integrations with clients.
- Supporting Material #1: This technology data sheet details the key features of AiresXchange
We have also provided videos with additional detail of these tools in the link provided in the attachments section.
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