Junction Networks

Company: Junction Networks, New York, NY
Entry Submitted By: Salila Public Relations
Company Description: With more than 5,000 customers, Junction Networks is one of the largest providers of hosted VoIP services to small and medium-sized enterprises. OnSIP, by Junction Networks, is a reliable business class phone service accessed over the Internet for companies with 5 to 100 employees. OnSIP customers enjoy the benefits of a business class phone system, without the traditional high cost.
Nomination Category: New Product Awards & Product Management Categories
Nomination Sub Category: Product Development/Management Team of the Year

Nomination Title: OnSIP – Ongoing Innovation for the Small Business User

Tell the story about what this nominated team achieved since January 1 2010 (up to 500 words). Focus on specific accomplishments, and relate these accomplishments to past performance or industry norms. Be sure to mention obstacles overcome, innovations or discoveries made, and outcomes:

Junction Networks has been committed to continuous improvement of its OnSIP
Hosted PBX service since launch. With attention to customer feedback, the
company management team‘s objective is to increase the functionality of OnSIP
while maintaining its low price point. In 2010, the Junction Networks
development team added a number of innovative services to OnSIP, enabling small
and medium-sized businesses to do more with their phone systems. Over the
course of 2010, the company doubled its customer base as a result of these
continuous product improvement efforts. Following the launch of My.OnSIP, which
was recognized as Product of the Year in 2009, the team at Junction Networks
has been recognized for the following OnSIP features:

•     HD Voice – OnSIP was the first hosted PBX provider to support High
Definition (HD) voice on all on-network and conference calls
•     Highrise Integration – Junction Networks developed a new, free
integration that enhances customer relationship management for small
businesses. This integration, a Chrome plugin, combines OnSIP and Highrise CRM
to provide auto-call logging, click-to-call, and caller ID browser
notifications.
•     PhoneTag Integration – OnSIP now integrates with PhoneTag, bringing
voicemail-to-text services and visual voicemail to customers.
•     Open API – Junction Networks publishes all core functionality in XML
and XMPP API’s, available to the public. In 2010, these API’s were featured on
programmableweb.com to encourage new telephony mashup development.
•     XMPP - OnSIP leverages Extensible Messaging and Presence (XMPP) for
presence and IM, enabling OnSIP customers to take advantage of complete Unified
Communications (UC) using any XMPP client of their choice.
•     Music on Hold, Unplugged – OnSIP integrated Music on Hold features that
allow customers to choose from thousands of Internet radio streams through
Icecast, or other audio media stream hosted on the Internet.
•     Mobile VoIP – The development team launched an extensive review program
of Mobile VoIP applications for customers who wish to take advantage of the
technology using their OnSIP account. Junction Networks technical experts
evaluate business Mobile VoIP applications and offer tips, recommendations, and
instructions.

In recognition of its continued improvements and customer service, in 2010
Junction Networks was named one of the Top 50 Disruptive VoIP Providers by
Heavy Reading. My.OnSIP was also named as one of the top 25 Advanced in VoIP
Evolution.

Providing complete Unified Communications on the Internet for businesses and
teams, OnSIP can be likened to Skype for Business. OnSIP offers a complete set
of corporate phone system features, including: auto-attendant, directories,
groups, free extension calling, conference suites, business-class reliability,
and flexibility to add up to 10 user agents (phones) to ring simultaneously for
one registered user. OnSIP also offers a free Microsoft plug-in that allows
users to call directly using their Outlook contacts.

List hyperlinks to any online news stories, press releases, or other documents that support the claims made in the section above. IMPORTANT: Begin each link with http://, and enclose each link in square brackets; for example, [http://www.youraddress.com]:

Provide a brief (up to 100 words) biography about the leader(s) of the nominated team:

Michael Oeth, CEO of Junction Networks, is a technology industry veteran. Prior
to Junction Networks, Mr. Oeth was with AboveNet, Inc. where he advised
enterprises such as JPMorgan Chase and Random House on their data
communications strategies and investments. As the Chief Technology Officer of
LivePerson, he directed all technology efforts including the core chat product
development, telecommunications operations and network and data
infrastructures. He also served as Senior Vice President at RCN where he was
instrumental in the launch of RCN.com, an integration of four major Internet
acquisitions. Mr. Oeth received an A.B. degree in Economics from Harvard
College.

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Junction Networks