State Farm, Bloomington, Illinois, United States: State Farm Mobile App - 2025

Company: State Farm, Bloomington, IL
Company Description: For the past 100 years, our mission at State Farm has been to help people manage the risks of everyday life. State Farm is the largest provider of auto and home insurance in the United States. Our agents and employees serve close to 87M policies and provide over 100 products, available to our customers when and where they need them most. "Like a good neighbor, State Farm is there."
Nomination Category: App Categories
Nomination Sub Category: Best User Interface

Nomination Title: State Farm Mobile App - 2025

The date on which this nominated mobile site or app was first published:

The State Farm Mobile App has been updated throughout 2024, with updates for design and capabilities being published throughout this time period.
Briefly describe this mobile site or app’s objectives and how it has met those objectives (up to 200 words). If applicable, include here the platforms your app supports:

Total 199 words used.

In 2024 State Farm transformed our flagship app to meet the changing needs of our customers. By combining our Drive Safe and Save App with our flagship Mobile App, we provide one simple, consolidated native experience. Our commitment to innovation and customer satisfaction makes the app not just a tool, but a partner in our customers' lives.

Key Features:

User-Centric Design:

Customers can quickly access their policies, claims, and billing information, minimizing the time spent managing their insurance.

Claims Management:

Users can file and track claims directly through the app, with step-by-step guidance and real-time updates.

Digital ID Cards:

Customers can access and share their insurance ID cards instantly, eliminating the need for physical cards.

Personalized Insights:

Offering personalized recommendations and insights based on user behavior.

24/7 Customer Support:

Integrated chat support and FAQs, providing assistance anytime, anywhere.

Safety and Security:

Employing advanced security measures to protect customer data, including biometric login and encryption.

We have seen a significant increase in user engagement, with app users reaching 18.1 million customers and user ratings averaging 4.8 out of 5 on app stores. Customer feedback is overwhelmingly positive, with many praising both the app's functionality and ease of use.
List the appropriate creative and production credits for this app: Advertising Agency/City: Client: Art Director: Cinematographer: Creative Director: Designer: Director: Illustrator/City: Music Producer/City: Photographer/City: Printer/City: Producer: Production Company/City: Programmer: Writer: Web Development Firm/City:

Digital Experience Executive: Tacha Gregory

Technology Director: Andy Reeser

Digital Experience Director: Brandi Corrington

Design/Group Experience Leads: Emrah Onal, Steven Jenner

Content Strategy: Christina Doherty

Engineer/Group Managers: Jeff Fietsam, Bryn Holevoet, Brittany Devore, Terri Harmison

Design Practitioners: Jerrod Rockhill, Steven Abernathy, Amanda Hill

Senior Technology Engineers- Duane Christianson

Android Engineers: Andrew Erickson, Christian Winger, David Hughes, Rob Thurwanger, Scott Anderson, Jesse Donahoo, Manthankumar Rakholia, Ryan Edwards, Brandon Cano, Jasmine Breedlove

iOS Engineers: Christopher Beyler, Alicia Tyler, Jeff Martin, Travis Kessinger, Pash DeVore, Jacob Gleason, Aaron Davis, Edward Arribasplata, Arul Ranganathan, Sergii Melnyk, Will Schroeder

Product Owner/Technology Analysts: Stacy Miller, Dana Reibling, Dan Tuggle, Philip Miller, Michael Pelaccio, Ashley Ward, Melissa Osborne, Erin Maurer, Stacy Tarvin, Denis Rutledge, Skip Zayas, Trevor Bennet, Anusha Mannem, Ford Arnett, Greg Cruice, Shawn Call

Attachments/Videos/Links:

State Farm Mobile App - 2025
	[REDACTED FOR PUBLICATION]