Company: Jenzabar, Boston, MA
Company Description: Created out of a passion for education and a vision for technology, Jenzabar offers disruptive, innovative software solutions and services that empower student success and help higher education institutions meet the demands of the modern student. Over 1,350 campuses harness Jenzabar solutions for improved performance across campus and a more personalized and connected experience.
Nomination Category: New Product & Service Categories - Education
Nomination Sub Category: Education Cloud-based Solution
 Nomination Title: Jenzabar's Jenzabar One
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):
Total 347 words used.
As an integrated ecosystem of ERP, SIS, and point solutions, Jenzabar One empowers institutions to streamline operations, improve efficiency, maximize resources, monetize new strategies, and drive growth. More importantly, Jenzabar One is student-centric, offering a mobile-first, user-friendly interface that allows students to take control of their academic journey. Whether it's registering for courses, tracking GPA, or accessing campus resources, students have 24/7 access to the tools and resources they need.
In its latest release, Jenzabar One has significantly enhanced Jenzabar Student, improving functionality in critical areas like role permissions, security, automation, and data management. Now, institutions can automate advisor assignments, collaborate more effectively, and draw on student data to make informed decisions about academic programs.
One of the standout features of Jenzabar One is its ability to break down communications, data, and departmental silos. Jenzabar Workflow furthers this capability by empowering staff to create repeatable, automated workflows that connect students, staff, tasks, and resources across campus. Already since its launch in 2024, institutions have seen incredible success with Jenzabar Workflow; they’ve used it to streamline processes associated with transferring students, changing majors, submitting and receiving admission applications, and determining athletic eligibility. One institution using Jenzabar Workflow for student housing saw a 278% increase in engagement from students.
Additionally, the newly enhanced Jenzabar Analytics has empowered institutions with even more data management and analytics capabilities, allowing decision-makers to access real-time insights into program performance, financial health, and admissions trends. Many institutions are using Jenzabar Analytics to learn more about student retention trends. Other institutions have reported benefits of using Jenzabar Analytics like a 20% improvement in retention rates, a 35% increase in reporting efficiency, and program optimizations that led to $600,000 in cost savings.
Today, solutions like Jenzabar One are crucial. The demographic of high school graduates is set to decline by 13% between 2025 and 2041 and retention remains an issue. Nearly 70% of institutions have been forced to reduce staffing or cut programs. Solutions that can improve student experiences and operational efficiency will be critical in enabling institutions to keep doors open in the future.
- If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:
In 2024, Jenzabar One, Jenzabar’s unified cloud platform for higher education, was updated with new product components, features, and functionalities. A significant update was made to Jenzabar Student, the student information system – SIS – within Jenzabar One, in bringing the solution fully to the cloud. The 2024 update also included a new product within the Jenzabar One portfolio: Jenzabar Workflow, an integrated workflow automation tool designed to streamline campus operations and power new levels of efficiency.
Jenzabar Analytics, Jenzabar One’s integrated analytics solution, was also enhanced to include Data Cloud Premium, an offering which consolidates structured and unstructured data into single, secure, and comprehensive data lakehouse. This new functionality enables seamless data transfer between systems such as the ERP, LMS, and CRM, empowering institutions to leverage familiar, third-party business intelligence tools to drive data-informed decision-making. Jenzabar Analytics also includes the Jenzabar Analytics Suite, which offers three powerful insights models—Program Insights, Admissions Insights, and Financial Health Insights—to give institutions more visibility into critical information and improve operational intelligence.
- If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
Total 336 words used.
Since Jenzabar One’s move to the cloud, it has been among the most-selected solutions in higher education. In fact, Tambellini Group has recognized Jenzabar’s student systems as the most-selected in the private, not-for profit sector for four years in a row, and the most-selected solution overall during two of those years. In IDC’s MarketScape for North America Higher Education SaaS and Cloud-Enabled Student Information Systems, Jenzabar One was named a Leader.
The American Business Awards awarded Jenzabar One a Gold Stevie in 2023 and 2024. Jenzabar One was a Cool Tool award winner for Best Higher Education Solution in 2023, and in 2024 Jenzabar One won best Enrollment & Admissions Solution.
In 2024, 130 institutions either selected Jenzabar One or selected to expand solutions within their Jenzabar One ecosystem. During Jenzabar Workflow’s release at Jenzabar’s annual user conference, multiple demos in 200-person halls were standing-room only.
Customers using Jenzabar One have reported the following:
- A university with 2,200 students increased enrollment by 8% in 2022, 12% in 2023, and 15% in 2024.
- A tribal college with 200 students improved student engagement by 10% and retention by 20%.
- A college with 2,400 students improved data analysis precision by 600%.
- An HBCU with 300 students improved student/staff communication by 15%.
- A university with 11,000 students saw enrollments increase by nearly 12%.
- An HBCU with 3,000 students saved 800 hours and $16,000 a month, increased student satisfaction by 25%, and decreased administrative workload by 40%.
- A university with 1,200 students increased online enrollment by 125% and added 20 new programs to its portfolio.
“Jenzabar One has streamlined our student system in such a way that working with students is less time-consuming. All the offices involved in resolving students' issues can be on the same page to provide students with excellent, efficient service. One major benefit I have seen is reporting. Jenzabar One helps me to run reports that save me SO much time.” Director of Residence Life at a Jenzabar client institution
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 248 words used.
“The biggest win for us going to Jenzabar One was the student portal. Students can go online, submit an address change, view their grades, see their schedules, and so much more. Everything is one place, and we’ve gotten positive feedback from the students.” - Director of Enterprise Technology
“Students can have better conversations with their faculty. For Admissions, communicating with students and applicants through email and printed mail is now fast and easy. What used to take days now only takes minutes.” - Software Architect and Strategist
"Jenzabar One offers a seamless, mobile-friendly user experience which provides our students access to all the information relevant to their student journey." - Vice President for Operations & President’s Chief of Staff
“We saw much better student engagement. They were faster to respond to our outreach, and staff were able to build much stronger relationships with students by texting them.” - Vice President of Business Operations
“The student portal is simply fantastic. It allows students to have visibility into their awards, and it allows them access to their college financial plan at any time. That transparency is what a lot of students have come to expect these days.” - Assistant Director of Financial Aid
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