Company: Netcracker Technology Waltham, MA
Company Description: Netcracker Technology, a wholly-owned subsidiary of NEC Corporation, has the expertise, culture and resources to help service providers around the world transform their businesses to thrive in a digital economy. Our innovative solutions, value-driven services and unbroken delivery track record of three decades help service providers to achieve their digital transformation goals.
Nomination Category: New Product & Service Categories - Business Technology
Nomination Sub Category: Subscription Billing Solution
 Nomination Title: Netcracker's Revenue Management
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:
New product, released Q1 2023
- If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):
Total 348 words used.
5G coverage is substantial in many countries with an average of 40% worldwide. And yet 5G has not reached its potential. Despite its 10x higher speeds than 4G, it has struggled to command new revenue from consumers and businesses. However, this is about to change.
A vital component of the 5G network, called the 5G core, is only just being deployed. With this key element in place, 5G will have the ability to connect everything from complex machines in heavy industry to simple sensors in the remotest locations. As such it will power the biggest growth markets of the 21st century: drones, remote healthcare, extended reality, smart cities, autonomous vehicles etc.
To capitalize on these growth opportunities, the telco industry needs a new strategy for charging and billing. With Netcracker Revenue Management we are helping telcos move away from the ‘flat rate subscription’ model to a new approach based on quality of service, new experiences and simplification. Our innovative solution automates the entire lifecycle of rating, charging and billing for telco and non telco services, enabling new and flexible subscription and billing models suited for the digital era. Key new innovations include:
- More charging options: Many more ways to charge for services in real time creating new value from 5G in B2C, B2B and B2B2X markets. These include device type, latency, throughput and service type. Telcos can charge for partner services (like gaming) with embedded connectivity and latency guarantees.
- Converged charging: A single platform that covers rating and charging for 5G/4G, fixed/mobile, pre-paid/postpaid and telco/non-telco services.
- Consolidated billing: A single modern, flexible billing system to replace the multiple and costly legacy silos.
- Generative AI: Integrated Generative AI assistants, integrated with real-time telecom customer and revenue management data, to resolve complex billing inquires and enable customized tariff plans.
- New models: Support for complex multi-partner business models (revenue sharing, outcome-based, data sponsorship, tiered pricing, pay-as-you-go), and B2B2X enablers by supporting dynamic settlements and billing-on-behalf for partner end-customers.
- Distributed cloud deployment: Enabling extremely low latency services hosted on telco or public edge cloud. Delivered as a SaaS model to reduce costs.
- If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
Total 329 words used.
Netcracker Revenue Management solution with its new innovative capabilities is the leading platform for modern telecom charging and subscription billing. In the last year we have helped [REDACTED FOR PUBLICATION] telcos transform their charging and billing environment to optimize costs and monetize services and partners in new ways. Here are some proof points from our customers:
T-Mobile US
T-Mobile has the largest 5G network in the USA attracting many partners to use its wholesale network as MVNO and IoT providers. With Netcracker Revenue Management, incorporating Partner Billing Management, it provides T-Mobile with a single multi-tenant platform equipped with a convergent rules-based billing engine that enables new revenue to be monetized (OTT content, partner applications, partner services) based upon contractual or SLA obligations. It has helped T-Mobile launch digital services rapidly with end-to-end partner billing management that automates all operations from onboarding to settlement.
- [REDACTED FOR PUBLICATION]
Zain
Zain is a leading telco in the Middle East and recently completed its transformation to Netcracker Revenue Management solution to offer new 5G monetization services [REDACTED FOR PUBLICATION]
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Virgin Media O2
Virgin Media O2 deployed Netcracker Revenue Management to consolidate, centralize B2B billing and bring new subscription solutions for its user base. [REDACTED FOR PUBLICATION]
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 214 words used.
[REDACTED FOR PUBLICATION]
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