Company: Druva, Santa Clara, CA
Company Description: Druva enables cyber, data, and operational resilience with a fully managed, 100% SaaS platform that protects customers’ data wherever it lives. Druva's approach to backup and recovery has transformed how data is secured, protected and utilized by more than 5,000 businesses, including 60 of the Fortune 500. The Druva platform is backed by a $10 million Data Resiliency Guarantee.
Nomination Category: New Product & Service Categories - Business Technology
Nomination Sub Category: Cloud Storage & Backup Solution
 Nomination Title: Druva's Dru
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
N/A
- If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:
Date: October 19, 2023
- If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):
Total 333 words used.
IT teams are overburdened with an increasing amount of responsibilities and complexity as businesses try to do more with less. To better support IT teams, Druva launched Dru, the industry’s first AI copilot for backup that revolutionizes how customers engage with their data protection solutions.
Dru allows both IT and business users to get critical information through AI-powered conversations, helping customers reduce protection risks, gain insight into their protection environment, and quickly navigate their solution through a dynamic, customized conversational interface.
Dru’s generative AI capabilities offer:
- Interactive reporting: Dru delivers streamlined data access and reporting with an interactive and highly visual design. Dru enables users to request real-time, custom reports, ask follow-up questions to refine report variables, and act on AI-powered suggestions to remediate backup failures within user reports.
- Assisted troubleshooting: With simple written prompts, Dru can analyze logs and troubleshoot errors – helping users understand and improve their backup and security postures. The conversational interface makes it easier for IT teams to interact, analyze and find the information they’re looking for.
- Intelligent responses: Dru proactively prompts users with recommendations and best practices customized to their specific environments. It also advises users how to leverage new and advanced functionality to get the most value out of the platform.
- Simplified admin operations: Dru will assist with everyday administrative tasks by executing simple protection tasks for users. From creating new backup policies to triggering new backups of specific workloads, Dru will drive enhanced productivity for every user.
- Customized navigation: Dru is architected with simplicity in mind, allowing users to navigate their custom data protection environments with an easy-to-use conversational interface.
Amid a sea of AI-related noise, it can be difficult to differentiate what’s real versus hype. Unlike many AI “innovations,” Dru is not another chatbot, but a solution available today that offers AI-powered counsel and makes data protection processes more streamlined and effective. Dru is paving the way for AI in backup and setting the stage for autonomous data protection in years to come.
- If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
Total 192 words used.
IT teams struggle to keep up with the demands of modern data protection – and the looming danger of ever-increasing cyber threats. In response to Dru, customers have loved its capabilities and the peace of mind it delivers in regards to data protection and security.
Here are some soundbites from Druva’s enterprise customers:
- “From what I'm seeing, Dru is gonna be a lifesaver for folks like me who only pop in occasionally. Auditors, or anyone not living in Druva daily, can probably just jump in and find what they need without having to learn all the nitty-gritty.”
- “For those of us who've been around the block with Druva, like Backup Admins, it sounds like Dru is gonna help big time. Imagine not having to manually add a ton of instances to policies all the time. It could be a game-changer for handling stuff on a bigger scale.”
Overall, the industry has excitedly welcomed Dru to the market. Dru was included in an AWS keynote at AWS re:Invent, and the launch has driven greater activity among Druva’s strategic partners as they seek to offer generative AI capabilities to their customers.
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 45 words used.
Dru AI Web Page: https://www.druva.com/use-cases/ai
Press Releases
https://www.druva.com/about/press-releases/dru-ai-copilot-for-backup
https://press.aboutamazon.com/2023/11/aws-announces-more-model-choice-and-powerful-new-capabilities-in-amazon-bedrock-to-securely-build-and-scale-generative-ai-applications
Blog Posts
https://www.druva.com/blog/introducing-dru-ai-copilot-for-backup
https://www.druva.com/blog/ai-for-backup-future-or-hype
https://www.druva.com/blog/you-wont-believe-what-dru-can-do
https://www.druva.com/blog/dru-demos-ai-copilot-in-action
Demos
https://druva.wistia.com/medias/zplt7tmfyo
https://druva.wistia.com/medias/chg82tfqcq
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