WebSurveyor

Company: WebSurveyor Corporation
Company Description: As the leader in do-it-yourself online survey solutions, WebSurveyor helps organizations survey the people who matter most. WebSurveyor’s online survey tools help decision-makers survey their customers, prospects, and employees. Thousands of organizations worldwide utilize the powerful WebSurveyor technology to easily produce actionable results, essential to their ever-changing needs.
Nomination Category: Company, Office & Product Awards Categories
Nomination Sub Category: Best New Product or Service

Nomination Title: WebSurveyor 4.1

Tell the story of this nominated product or service (up to 500 words): its function, its features and benefits, and how it differs from competitive offerings. Include in your description the date in 2003 on which this product or service was introduced to the U.S. marketplace:

WebSurveyor 4.1 is a powerful do-it-yourself online survey tool that enables
everyday decision-makers to conduct sophisticated market research about the
people who matter most: their customers, prospects, and employees. 
WebSurveyor 4.1 significantly advances its reporting and analysis capabilities by
introducing the innovative Cluster Reports™, which enables decision-makers to
easily create multiple views of survey data with one simple click.

Cluster Reports™ are ideal for human resources managers, for example, who want
to easily evaluate employee performance across departments. This features is
also invaluable for organizations that want to quickly evaluate customer
satisfaction across different locations.

Decision-makers can take advantage of scoring to create a more realistic picture
of their data in relation to business objectives, by applying weighted values to
individual, non-numeric response options. In addition, users now get advanced
statistics such as mean, median, mode, and standard deviation for all questions.
"We've packaged features that are powerful enough for the most sophisticated
market researcher, but we've made it easy enough to use for a typical decision-
maker."

A few of WebSurveyor 4.1's many advanced features include:
· Cluster Reports™ - Instantly create multiple reports based on any
number of criteria with one click. For example, companies can automatically view
customer satisfaction levels across a company as a whole versus individual
locations or regions.
· Scoring - Create a more realistic picture of data in relation to business
objectives, by applying weighted values to individual, non-numeric response
options.
· Easier Integration with SPSS - Improves data portability by easily
exporting data directly into SPSS with pre-labeled files.
· Enhanced Analysis - Automatically compute advanced statistics
instantly, including mean, median, mode, and standard deviation on non-numeric
questions.
· Full Unicode Support - Generate multiple surveys in any conceivable
language. WebSurveyor supports every possible character set including Arabic,
Chinese, and Japanese. Crucial for verbose text questions, this is essential for
companies with operations in the Middle East or the Pacific Rim.

** Released July 16, 2003

List hyperlinks to any online news stories, press releases, or other documents that support the claims made in the section above. You may include links to product photos, service logos, etc. IMPORTANT: List each link on a separate line, begin each link with http://, and enclose each link in square brackets; for example, [http://www.website.com]:

http://www.websurveyor.com/ARTICLES/eweek0309.pdf
http://www.websurveyor.com/Articles/Quirks-Article.pdf
http://www.websurveyor.com/about_content.asp?c=68

Provide a brief (up to 100 words) biography about the leader(s) of the team that development this nominated product or service:

CTO David Alison is the chief product architect for WebSurveyor. Prior to co-
founding WebSurveyor, David managed development projects for JDJ Software,
where he developed a web-based rating system for Merrill Lynch. At Thomson
Consulting, David led the development of large-scale web-based systems. At
Symantec/Peter Norton Group, David was the user interface architect for all Norton products, where he developed interface designs for Norton Utilities, Norton
Desktop for Windows, PCAnywhere, and the Norton Utilities for Macintosh. David has written for technology publications like eWeek (PC Week), Windows Tech
Journal, Network Computing, PC World, Database Advisor and Windows
Magazine.