Company: Wolters Kluwer's ELM Solutions, Houston, TX
Company Description: Wolters Kluwer ELM Solutions is the market-leading global provider of enterprise legal spend and matter management and legal analytics solutions. The organization empowers corporate legal operations departments with innovative tools designed to increase efficiency, reduce costs, and enhance strategic decision-making.
Nomination Category: Company / Organization Categories
Nomination Sub Category: Company of the Year - Legal - Large
 Nomination Title: Wolters Kluwer ELM Solutions
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the achievements of the nominated organization since January 1 2023, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: Briefly describe the nominated organization: its history and past performance (up to 200 words):
Total 174 words used.
Wolters Kluwer ELM Solutions is a global leader in enterprise legal spend management, matter management, and legal analytics solutions. Headquartered in Houston, Texas, the organization empowers corporate legal operations departments with innovative tools designed to increase efficiency, reduce costs, and enhance strategic decision-making. With a workforce of over 500 professionals and customers across more than 190 countries, ELM Solutions has successfully conducted over 700 software implementations worldwide. Over the years, the company has established itself as a trusted partner for legal departments seeking cutting-edge technology to improve their legal operations.
ELM Solutions' comprehensive suite of offerings includes the TyMetrix 360° and Passport ELM platforms, AI-powered tools such as LegalVIEW BillAnalyzer, which enhances invoice review with unparalleled accuracy, and LegalCollaborator, which optimizes law firm engagement processes. The company also offers a wealth of legal spend data, with its LegalVIEW database, consisting of over $200 billion in legal invoices. Through a steadfast commitment to technological innovation and customer success, ELM Solutions has set new benchmarks in the legal industry, helping businesses worldwide to achieve operational excellence.
- If you are providing written answers for your submission, you must provide an answer to this second question: Outline the organization's achievements since the beginning of 2023 that you wish to bring to the judges' attention (up to 250 words):
Total 247 words used.
Since early 2023, Wolters Kluwer ELM Solutions has accomplished several milestones that further its reputation as a leader in legal technology:
- ELM Solutions was named a Leader in the IDC MarketScape: Worldwide Enterprise Legal Management Software 2023 Vendor Assessment. IDC MarketScape’s analysts noted ELM Solutions’ thoughtful approach to innovation, reflected by an extensive portfolio of managed services, AI investments, and feature development all channeled towards serving customers’ immediate needs. The report notes, “Wolters Kluwer ELM Solutions focuses on practical AI capabilities that drive value for clients right now, not some future state.”
- The LegalCollaborator solution launched in 2024, enables corporate legal teams to streamline Requests for Proposals (RFPs) while aligning outside counsel strategies with business goals. The most recent update incorporates GenAI RFP summaries to streamline the selection process. These innovations ensures cost predictability and delivers value across legal departments.
- The 2024 deployment of "ELMer," an AI-driven chatbot for law firm users, revolutionized customer service by reducing abandoned chats by 55% and improving support efficiency. ELMer 2.0 expanded its capabilities in 2025, addressing common legal invoice errors and enhancing the overall customer experience.
- In 2025 ELM Solutions unveiled DynamicInsights, an interactive rate analysis solution delivering timely legal rate banchmarking by industry, practice area, geography, and other factors, empowering organizations to make data-driven decisions in their outside counsel management.
These advancements reflect ELM Solutions’ deep understanding of its clients’ evolving needs, as well as its ability to deliver impactful, technology-driven tools that yield positive outcomes.
- If you are providing written answers for your submission, you must provide an answer to this third question: Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the organization's past performance (up to 250 words):
Total 247 words used.
ELM Solutions' achievements since 2023 stand out not only for their innovation but also for their tangible impact on the legal industry.
For example, LegalCollaborator is reshaping how legal departments engage law firms. Unlike other tools, LegalCollaborator integrates seamlessly with ELM’s existing platforms, eliminating inefficiencies such as data reentry, and providing full end-to-end visibility for enforcement of agreements. This solution enables enterprises to achieve strategic alignment with outside counsel while gaining cost predictability and streamlining processes.
ELMer and its swift improvements further set ELM Solutions apart. Unlike generic chatbots, ELMer’s law-specific contextual responses have reduced support wait times while raising customer service quality. Its latest update further empowers customers by addressing frequent invoice submission errors, a unique pain point in the legal industry.
The IDC MarketScape report evaluates worldwide enterprise legal management software vendors, leveraging an expansive set of criteria that includes AI analytics, user experience and cybersecurity. The report notes, “Wolters Kluwer is uniquely situated to develop products for enterprises as most of its customers are the largest enterprises in the world.”
DynamicInsights leverages ELM Solutions’ industry leading LegalVIEW database of over $200 billion in invoice data. The breadth and granularity of the data enables users to answer very specific questions about market rates for outside counsel and drives impactful AI-powered insights on the results.
These achievements are evidence of ELM Solutions’ focus on customer needs, operational excellence, and the strategic application of AI to deliver unmatched value, setting benchmarks that competitors struggle to achieve.
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 26 words used.
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