Untangle - Best Network Security Solution

Company: Untangle, San Jose, CA
Company Description: Untangle is an innovator in cybersecurity for the below-enterprise market, safeguarding businesses, home offices, nonprofits, schools and government organizations. Their integrated suite of software and appliances provide enterprise-grade capabilities and consumer-oriented simplicity to organizations with limited IT resources. Their award-winning solutions are trusted by 40,000 customers globally.
Nomination Category: New Product & Service Categories - Business Technology
Nomination Sub Category: Network Security Solution

Nomination Title: Untangle's Network Security Framework

Oct. 13, 2020 (Based on NG Firewall 16 release)

The Untangle Network Security Framework enables IT teams to ensure protection, monitoring, and control for all devices, applications, and events, enforcing a consistent security posture across the entire digital attack surface. All three of the award-winning solutions comprising the Untangle Network Security Framework - NG Firewall, SD-WAN Router and Command Center - come together to create a complete network security solution, protecting connected organizations from core to cloud to network edge. Untangle Network Security Framework simplifies security orchestration while offering the high level of control necessary to make it the solution of choice for organizations with disparate needs, ranging from hospitals and government and educational institutions to a variety of small-and-medium businesses and nonprofits. With scalability in mind, the Network Security Framework enables NG Firewall deployment and configuration tailored for any number of networks, especially so when paired with SD-WAN Router.

NG Firewall offers multi-security protection policies which are simple to configure, whether securing a single headquarters or managing a remote network. With an extensive library of technology applications and a powerful policy management tool, Network administrators can build multi-layered network security functionality and manage those policies even to the level of specific devices or people.

SD-WAN Router extends network connectivity and security to the edge. SD-WAN Router is a lightweight edge device that provides branch office connectivity, SD-WAN Router can be combined with NG Firewall to build a software defined network with key features such as multiple links between sites and accelerated application performance. SD-WAN Router is certified with leading Telcos to offer LTE connectivity to ensure businesses always stay connected.

Untangle Command Center simplifies deployment and management with Zero Touch Provisioning and Cloud-based Centralized Management. Every Untangle NG Firewall and SD-WAN Router deployment can connect to Untangle Command Center, making configuring and managing one appliance or thousands of appliances easy. Network Administrators or MSPs can remotely review appliance status, bandwidth use and network traffic summaries and gather valuable auditing logs about administrative changes. This makes Untangle Network Security Framework a key tool in maintaining regulatory compliance and delivering critical capabilities to securely manage software updates and data backups.

Untangle, as a business leader in providing security to the below-enterprise market, relies upon excellent customer service and satisfaction to continue its sustained growth. As such, Untangle has been recognized for its outstanding customer service with numerous awards, including recognition from the American Business Awards, where Untangle has been honored as Silver and Gold Winner for Customer Service Department of the Year in 2019 and 2018. 2018 also saw the American Business Awards recognize Untangle as a Bronze Winner as Support Department of the year. Likewise, the Best in Biz North America Awards in 2018 named Untangle a Silver Winner in Most Customer Friendly Company of the Year.

Outside of customer support, satisfaction has been expressed through Untangle’s continued market growth, which has remained steady despite challenges brought on by the ongoing pandemic and through Untangle’s numerous awards outside of the American Business Awards for outstanding technology over the past year, which include:

2020 Excellence Award for Best SME Security Solution
2020 Infosec Awards – Most Innovative for Small to Medium Size Business (SMB) in Cybersecurity
Best in Biz International 2020 Awards – Silver winner for SMB Service of the Year category for SD-WAN Router
Gold Winner for Enterprise (Small and SOHO) Innovation for SD-WAN Router
The EdTech Awards 2020 – Cool Tool Winner in Security Solution for K-12 and Higher Ed
2020 Golden Bridge Business and Innovation Awards – Gold Winner for Enterprise (Small and SOHO) Innovation for SD-WAN Router
2020 IT World Awards – Gold Winner in Security Software for NG Firewall Version 15

Typical customer testimonials:
“Untangle has everything I need to protect my retail and corporate networks. The solution is very user-friendly, and the customizations I need don’t require professional services—a huge plus in my book.” – Frette
We started using Untangle to address our security issues and to handle network monitoring, and straight away found that productivity went up.– Dan Nickason, IT Manager, Genesis Physicians Group

List of Awards Untangle has won, including the 2020 Awards listed above: https://www.untangle.com/company-overview/awards/

Full Genesis Physicians Group case study: https://www.untangle.com/case-studies/securing-patient-data-from-outside-threats/